Hotels With Bar in East-Flanders, Belgium

Absolutely Incredible I just can't deny I suppose to stay just 1 day, but the receptionist from Tunisia is SO KIND , INCREDIBLE HUMAN, she talk to me saying MY NAME I have been in MORE THAN 28 countries a lot of 5 stars hotels , NEVER EVER anyone calling MY NAME !!! She make me feel so important for that reason I paid 3 more days ! by the way LOCATION IS Amazing police station next door so VERY SAFETY hotel , very clean, BIG ROOMS much better than expected!!!

The service attitude at the hotel front desk is super serious! We got to the airport early in the morning! There are staff waiting for you! The entire hotel has complete facilities and leisure facilities! There are two breakfasts! It tastes good! But luggage storage costs 2 euros! There is a bus stop nearby!

Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.

Great hotel in a great location! I was situated in the front of the hotel facing the street with beautiful views of Gent’s skyline. Lots of cafes and restaurants just downstairs and in walking distance. There was also a lot of great shopping nearby. Standard retail that you could find in most cities and also interesting shops with handmade and unique products. Also walking distance to all the sights you want to see. Although the room is small, it was comfy.

Not happy with how we have been treated at check in. We were checked in and the gentleman was fine, said our room was ready. We went up to our room and the door was opened with housekeeping inside so we went back down to reception room have a drink when the guy on the desk asked what is wrong we said the room isn’t ready. He said it is. Then proceeded to call someone who I presume is over house keeping. He then shouted across the lobby to tell me that my room was ready…. Shouted. Did not have the courtesy to approach me about the problem they had. We went to the room which the door was now closed and then when we proceeded toward the room a member of staff said excuse me walked ahead of us and into our room before us and put a water into our room. So it wasn’t ready. We were happy to sit in reception and sit with a drink but we were not given the opportunity and made feel like we did something wrong. Second time staying with Novotel group and certainly last time.

Beautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided. There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central. The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm. There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸

The room is spacious for 2 people. Clean and well maintained. Nice location and near to bus station.

The location is really great for a city trip and the rooms are spacious with nice views. However, it seems like they weren’t maintained or restored for years. Furniture and carpets look old, dirty (stained) and frankly disgusting. From what we understand the rooms in the executive area are in better shape but we were on the third floor and everything looked dirty and old. During breakfast we noted that most dishes weren’t properly cleaned and still had stains from other meals. The buffet had nice pastries but everything else wasn’t enjoyable (juices and eggs were not fresh etc.). Considering that breakfast wasn’t included in the room and quite costly we were very disappointed by the low quality of the food. The hotel seems to be focusing on business travelers where companies pay in advance for big groups, so the small bar was very crowded before dinner time. On the positive side, the hotel seemed quiet for being so central and there wasn’t much noise from other rooms either.

2 times in this hotel . All is just perfect ! And what we always see is the rest and silence , even a full breakfast room is still quiet ! Very nice that rest in this beautiful hotel .

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

Absolutely Incredible I just can't deny I suppose to stay just 1 day, but the receptionist from Tunisia is SO KIND , INCREDIBLE HUMAN, she talk to me saying MY NAME I have been in MORE THAN 28 countries a lot of 5 stars hotels , NEVER EVER anyone calling MY NAME !!! She make me feel so important for that reason I paid 3 more days ! by the way LOCATION IS Amazing police station next door so VERY SAFETY hotel , very clean, BIG ROOMS much better than expected!!!

The service attitude at the hotel front desk is super serious! We got to the airport early in the morning! There are staff waiting for you! The entire hotel has complete facilities and leisure facilities! There are two breakfasts! It tastes good! But luggage storage costs 2 euros! There is a bus stop nearby!

Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.

Great hotel in a great location! I was situated in the front of the hotel facing the street with beautiful views of Gent’s skyline. Lots of cafes and restaurants just downstairs and in walking distance. There was also a lot of great shopping nearby. Standard retail that you could find in most cities and also interesting shops with handmade and unique products. Also walking distance to all the sights you want to see. Although the room is small, it was comfy.

Not happy with how we have been treated at check in. We were checked in and the gentleman was fine, said our room was ready. We went up to our room and the door was opened with housekeeping inside so we went back down to reception room have a drink when the guy on the desk asked what is wrong we said the room isn’t ready. He said it is. Then proceeded to call someone who I presume is over house keeping. He then shouted across the lobby to tell me that my room was ready…. Shouted. Did not have the courtesy to approach me about the problem they had. We went to the room which the door was now closed and then when we proceeded toward the room a member of staff said excuse me walked ahead of us and into our room before us and put a water into our room. So it wasn’t ready. We were happy to sit in reception and sit with a drink but we were not given the opportunity and made feel like we did something wrong. Second time staying with Novotel group and certainly last time.

Beautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided. There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central. The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm. There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸

The room is spacious for 2 people. Clean and well maintained. Nice location and near to bus station.

The location is really great for a city trip and the rooms are spacious with nice views. However, it seems like they weren’t maintained or restored for years. Furniture and carpets look old, dirty (stained) and frankly disgusting. From what we understand the rooms in the executive area are in better shape but we were on the third floor and everything looked dirty and old. During breakfast we noted that most dishes weren’t properly cleaned and still had stains from other meals. The buffet had nice pastries but everything else wasn’t enjoyable (juices and eggs were not fresh etc.). Considering that breakfast wasn’t included in the room and quite costly we were very disappointed by the low quality of the food. The hotel seems to be focusing on business travelers where companies pay in advance for big groups, so the small bar was very crowded before dinner time. On the positive side, the hotel seemed quiet for being so central and there wasn’t much noise from other rooms either.

2 times in this hotel . All is just perfect ! And what we always see is the rest and silence , even a full breakfast room is still quiet ! Very nice that rest in this beautiful hotel .

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

Great hotel, nice restaurant, evening meal service was a little slower than expected but nice when received and it was busy. Rooms were excellent

Lovely hotel really central , stayed on a coach trip with friends , staff were lovely and the beds comfy , no kettle in room so bring a travel kettle ! Breakfast is very nice , would recommend this hotel , it suited 3 ladies very well

Het was een strijdige overnachting. Mijn kamer was gelegen in een gang met drie vergaderzalen en blijkbaar vonden die mensen er niets beter op dan met de deur open te vergaderen waardoor er heel veel lawaai in de gang was en dit trok door naar mijn kamer. Ook s nachts hoor je best veel gerommel en gestomp. Er is weinig isolatie voorzien in de tussen spanten. Spijtig. De kamer zelf was wel mooi. Het ontbijt in orde maar niet 4 ster waardig. Ik kwam rond 9u30 ontbijten en de koffiekoeken werden helemaal niet meer aangevuld. Ook de spek en eieren niet meer. Helaas geen English breakfast mogelijkheid. Dit ontbijt kon in mijn ogen veel meer zijn voor de prijs. Om 10u s morgens begon men dan de gang te stofzuigen ... Tjah wat zal ik zeggen ... Heel irritant. Ik kom hier niet meteen meer terug. Ik betaald nochtans voor een vrij dure kamer. Oja op de kamer is er een tv met ethernet connectie maar de smart functie werkte voor geen meter ...

Fantastic for the price we paid clean and nice staff very nice looking place loads to eat and drink within walking distance only downside no tea or coffee making stuff in the room, woold absolutely stay again tho and definitely plan to soon, BBQ grill place near by had amazing food