Very well located hotel, close to the Brasilia shopping mall, but it is not a 5-star hotel as stated on the day of booking. I think it is more of a 3-star hotel.
Very good place, very good service also very good, pleasant breakfast, only negative point is you pay a expensive reservation, expensive dinner, and still pay more than 100 reals for some sweets or chocolates and even water, in the room, totally abuse value, in the most quiet
I chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
Brasilia is the administrative city, the hotel is not too luxurious, but this hotel should be considered the most comfortable. The transportation is also convenient, there is a big shopping mall downstairs, and the downstairs restaurant downstairs is super delicious!
Hotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
Funcionários atenciosos.
Service was very good, staff were very helpful and polite.
The facilities are great, living up to 5 stars.
Very good hotel to stay as a couple or family
Located in Brasília, this apartment is within a 15-minute drive of Embassy of the United States and Pátio Brasil Shopping. This apartment is 5.7 mi (9.1 km) from Arena BRB Mané Garrincha and 0.2 mi (0.4 km) from Museu de Arte de Brasília.
Free self parking is available onsite.
Make yourself comfortable in this apartment, which has a kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk and a microwave.
The hotel is very well located and has excellent service by staff. It is desired in the cleaning question, from some specific environments, in my case the sauna was a pretty unpleasant and dirty smell.
Very Good
64 reviews
8.8/10
Price from
PHP 3,674
per night
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9.0/10
Great
JJoão FelipeI chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
GGuest UserService was very good, staff were very helpful and polite.
The facilities are great, living up to 5 stars.
Very good hotel to stay as a couple or family
FFelipe VacasThe hotel is ok for a night in a long layover in Brasilia. It is far from the city but very close to the airport. However, they do not offer any transfer to the airport. Walking is not long (about 10 min walk) but the walking path is filthy and moody especially if it rains. They suggest you to get an uber, but it gets very expensive during a rainy time.
The room is very basic. Beds are tiny.
Breakfast is very good!
GGuest UserInternet and television didn't work properly, the technician only came to the room the next day at 7 am. Leaking bathroom stall, bathroom sockets not working. Charging for breakfast, which had already been agreed upon when purchasing the reservation.
GGuest UserHotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
Funcionários atenciosos.
SSayãoThe hotel is very good. I like it very much. I'm sorry they don't make any more waffles at the time, at breakfast. It was excellent! Now they leave the buffet, it was terrible
GGuest UserVery well located hotel, close to the Brasilia shopping mall, but it is not a 5-star hotel as stated on the day of booking. I think it is more of a 3-star hotel.
GGuest UserThe staff were very friendly and competent.
Excellent breakfast.
The food was good for dinner, but the restaurant's super cold air conditioning made the food very cold, making the experience a little unpleasant.
A very negative point is the perfume ”machine” right at the entrance to the lobby, which made the place smell extremely fragrant and nauseating.
The cleaning supplies in the rooms also had a lot of perfume, which was not good.
I traveled with a friend who is very sensitive to smells and hated the experience. We will definitely not be able to stay there if we return to Brasília.
Despite the positive points, it would not be an option for a future trip.
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