We had a lovely stay here for a wedding 15 minutes drive away.
The staff were very helpful and accommodating at all times.
The only comment I would like to raise is that we were given room 9 which was described as an accessible room (which we didn’t need) but it was completely inappropriate as accessible as the shower ( which was in the bath) would have been completely unsuitable for a wheelchair user, or someone else with difficulty moving who wouldn’t have been able to climb into the bath to use it.
Breakfast was excellent.
I recently stayed at the DoubleTree by Hilton St. Anne’s Manor and was impressed by its charm and setting. The hotel is nestled in a peaceful, green environment, making it a perfect escape from the hustle and bustle. The location is excellent, with easy access to nearby attractions, yet it feels wonderfully secluded.
The property is well-maintained and spotlessly clean, with outstanding service from the staff was friendly, attentive, and always ready to help. Facilities are top-notch, adding to the overall comfort of the stay.
The only drawback was that a few rooms, including mine, did not have air conditioning, which could be uncomfortable during warmer days. However, this was a minor issue compared to the overall experience.
If you’re looking for a quiet, relaxing stay surrounded by greenery, with great service and amenities, this hotel is an excellent choice.
A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge!
One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service.
We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day).
Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).
I recently stayed at this hotel and had a fantastic experience. The location is perfect, just a short walk from the subway station, making it incredibly convenient for exploring the city. The surrounding area is vibrant and full of life, with plenty of restaurants and shops nearby.
The hotel itself is exceptionally clean and well-maintained. My room was spotless, and the housekeeping staff did an excellent job throughout my stay. The amenities were top-notch, and I appreciated the attention to detail in the design and comfort of the space.
Overall, I highly recommend this hotel for anyone looking for a comfortable stay in a great location. I will definitely return on my next visit!
It was a nice comfortable room and stay. Cost effective with breakfast.
Systems were down so checking was delayed and held us up. Room was too far for my sister to walk as she suffered with a leg injury and found it difficult to walk to and from the room. Accessibility was not considered despite noting it on the booking so she couldn't have the desired shower room as expected. Could be because of the system issue. The room was spacious and nice, hall a little bland, hall carpet a little tarnished possibly due to footballers and co footfall as it's connected to the stadium so perfect for footballers and families at match time. Entrance clean and inviting. There are 2 floors ,no lift so this must be considered if you cannot walk far. Lobby and breakfast hall was clean, and buffet breakfast was nice. Staff were friendly. FYi- my uncle received complimentary benefits for the long check in issues and delays. My sister and I didn't although it would have been nice too, since we waited long also. Overall it was nice but and I would stay again.
Attended a wedding locally so stayed for one night. The hotel staff were friendly and helpful with booking taxis. The room was clean. Plenty of parking with easy to pay options in the hotel.
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
Kettle was full of dust. No soap or handwash provided and when requested was not supplied. also dead flies all around dining area windows and chairs. Our room above dining area with bay window was constantly noisey with doors opening & shutting and items moved in and out. Even at front door corridor door constantly noisey with door opening/shutting leading to other rooms with other people entering and exiting to downstairs facilities and reception. Dining staff were pleasant and breakfast was nice.
Very Good
108 reviews
8.0/10
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