We thoroughly enjoyed our stay at the hotel. The location is excellent, with a bank, shops, supermarket, and cafes nearby, as well as a public transport stop. The rooms were clean and beautiful. Housekeeping cleaned daily, changed towels, and replenished toiletries. Two bottles of water were provided in our room every day. We booked with breakfast, and it was all delicious. When we checked out early, they even gave us a very generous lunch box, which we ate on the train, complete with cutlery and napkins. We stayed in room 203 on the second floor, and I was pleased that the air conditioner wasn't directly above the bed but in the hallway, so it didn't blow on us and was practically silent. The staff are very polite and speak Russian; they're always ready to explain and assist with anything you need. I was also happy that there was no outside street noise or sounds from neighbors in the room.
The Wellness Park Hotel Bactria provides a truly elegant and modern retreat in Samarkand. It is highly praised for its immaculately clean, spacious rooms and the exceptional, professional service delivered by the staff. Featuring excellent wellness facilities and a serene location near the new Eternal City, it is the top choice for travelers seeking sophistication, comfort, and tranquility.
This hotel is a gem! The location is perfect for sightseeing, as most major landmarks are within an easy walking distance. The atmosphere is lovely, especially in the warmer seasons. The breakfast was satisfying, and we felt truly looked after by the attentive team. I will definitely be staying here again on my next trip to Samarkand and suggest others do the same!
Facilities: A bit old.
Location: Tucked away in an alley.
Cleanliness: Decent.
Service: Good. The little white note indicates they can open (the room/door) proactively. They allowed an early check-in, and adding just 5,000 won for breakfast was a great deal! I recommend taking a taxi here; otherwise, you'll never find the place.
It's a nice hotel, new, and everything is as it should be. It smells great, and the service is excellent. There's a shop nearby. It's located in an industrial area near the Moscow Ring Road, so before booking because of the airport, check to see if it's the right airport.
Overall, it's a decent hotel.
The location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.
A clean, beautiful hotel. The location is fine, quiet despite being next to a small mosque. I had a room on the -1st floor, facing the courtyard. The WiFi worked well, the TV had Russian channels, and the room had bottled water, a kettle, and green tea. There's also air conditioning.
The Registan, Bibi-Khanum Mosque, and Siab Bazaar are a leisurely 10-minute walk away.
The staff was friendly and helped me order a taxi.
Breakfast was served on the upstairs terrace. The view must have been beautiful, but I had an early morning train and asked for a lunchbox. They packed a fairly filling breakfast with a sandwich, yogurt, fruit, and water.
Found this place online and it was definitely a great choice! All the staff are incredibly friendly. It's quiet, clean, and has a lovely atmosphere. The breakfast is also quite good. If I ever come back, I'll choose this hotel again. Highly recommend it!!!!
☺️Things to enjoy:
Location: literally 30 seconds away from the pedestrian walking street. Registan is just 10 mins away.
Breakfast: it's not a buffet and you can't choose, but they cook you 2 home-made dishes (they differ every morning): could be pancakes with jam and fruits + another dish with meat.
Staff: nice people, will help with anything they can.
People from all over the world stay there: always nice to chat.
👀 What to watch out for:
Rooms are quite old, and the carpet on the floor wasn't really clean, so I couldn't do my regular stretches.
Towels smelled of mustiness (I guess bc they don't have a dryer).
Rooms windows face the inside yard, so it's always way too dark in the rooms.
No water bottles / tea / coffee provided in the room, no kettle, fridge, safe box in the room
There isn't really a typical hostel / hotel common space to comfortably sit and chat - only this inside yard, but not sofas or room to play board games or comfortably sit.
Great
69 reviews
9.2/10
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8.6/10
Very Good
AAnonymous UserFacilities: A bit old.
Location: Tucked away in an alley.
Cleanliness: Decent.
Service: Good. The little white note indicates they can open (the room/door) proactively. They allowed an early check-in, and adding just 5,000 won for breakfast was a great deal! I recommend taking a taxi here; otherwise, you'll never find the place.
GGuest UserWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
SSarah H.We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best.
The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…
GGuest UserLocation: excellent! It is in the same building complex as the Art Gallery Happy Bird, mentioned in Tripadvisor. Registan is about 300 m away, so after dinner I would walk there to see the illumination.
My room had 2 twin beds, was rather small but comfortable. Upon opening the windows, a cool breeze entered the room. Wi-fi was reliable and there was a water boiler for tea.
Breakfast was abundant and good. The cook, Dishoda, would make me an omelette every morning. In the same building there are restaurants and fast food/ice cream joints.
On my last day I took the train to Khiva, which departs at 11:46. The hotel allowed me to stay in the TV room, with wifi access, water and toilet facilities, for 10 hours after check out. I recommend Hotel Dyor.
SSiberian Dreams☺️Things to enjoy:
Location: literally 30 seconds away from the pedestrian walking street. Registan is just 10 mins away.
Breakfast: it's not a buffet and you can't choose, but they cook you 2 home-made dishes (they differ every morning): could be pancakes with jam and fruits + another dish with meat.
Staff: nice people, will help with anything they can.
People from all over the world stay there: always nice to chat.
👀 What to watch out for:
Rooms are quite old, and the carpet on the floor wasn't really clean, so I couldn't do my regular stretches.
Towels smelled of mustiness (I guess bc they don't have a dryer).
Rooms windows face the inside yard, so it's always way too dark in the rooms.
No water bottles / tea / coffee provided in the room, no kettle, fridge, safe box in the room
There isn't really a typical hostel / hotel common space to comfortably sit and chat - only this inside yard, but not sofas or room to play board games or comfortably sit.
GGuest UserVery satisfied, the service was very attentive. The location is within walking distance of the square, about 1.6 kilometers. There's a very good barbecue restaurant nearby. The staff speaks English, and the prices are very reasonable. The hotel entrance is very small, and I circled the building using the navigation system but couldn't find the entrance. Hahahaha, actually, the entrance is right on the road.
AAieemThis hotel is a gem! The location is perfect for sightseeing, as most major landmarks are within an easy walking distance. The atmosphere is lovely, especially in the warmer seasons. The breakfast was satisfying, and we felt truly looked after by the attentive team. I will definitely be staying here again on my next trip to Samarkand and suggest others do the same!
GGuest UserIt's a nice hotel, new, and everything is as it should be. It smells great, and the service is excellent. There's a shop nearby. It's located in an industrial area near the Moscow Ring Road, so before booking because of the airport, check to see if it's the right airport.
Overall, it's a decent hotel.
CCatchthefartThe location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.
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