I spent good four nights at Ibis Amman, while it is not close to the city center it is located close to many shops, restaurants and cafés. Breakfast was included and it was excellent buffet with lots of good choices.
My room was lovely, very spacious, lots of hot water and towels. A mini fridge to keep drinks cold. Very quiet room. I used the gym three times, small but good equipment. Staff is friendly and helpful.
Great location, but well below Hilton standards
I stayed at Hilton Amman for two nights with my friend, and while the hotel has potential, the overall experience fell short of what I expect from the Hilton brand.
Location:
The property is in a nice, more upscale area of Amman — convenient and pleasant, with several hotels around. The check-in process was smooth even though we arrived very late (around 2 AM), which I appreciated.
Room & Amenities:
Unfortunately, the in-room experience was disappointing. Upon arrival, we realized there were no toothbrushes provided — something quite basic for a five-star hotel. We called to request them, and it took a long time before they arrived. When they finally did, only one toothbrush was brought, even though we clearly asked for two. It may seem minor, but after a long day of travel and checking in so late, it was inconvenient and left a poor first impression.
The Wi-Fi connection was extremely weak throughout the stay — to the point that we couldn’t rely on it and had to use our mobile data instead. One of the power sockets near the TV wasn’t working, and the doors and fittings looked quite old and worn, giving the room a tired appearance that doesn’t reflect Hilton’s usual standard.
Overall impression:
Hilton is known for consistency, comfort, and attention to detail — qualities I unfortunately didn’t experience here. The location is a plus, but when basic amenities, Wi-Fi, and room maintenance are overlooked, it affects the entire stay.
Would I stay again? Probably not. I would consider trying another Hilton brand in Amman, such as Signia or DoubleTree, or perhaps explore another hotel altogether.
Everything about the stay was brilliant, the team were attentive and supportive with helping with everything from brilliant recommendations to arranging transfers!
They have the most adorable kittens on site who are very friendly!
Location is great for everything no more than 10 mins away from old town, lots of restaurants and cool bars nearby with coffee shops and little store on most corners, the whole area is very friendly
This was my first time in Jordan and my first time experiencing a Marriott in Amman. We booked three rooms for our family at Marriott, and it was a fantastic stay. We've already registered as members and will definitely choose Marriott hotels again next time.
The surroundings are very quiet and there is very little business. The bed is oversized, just too soft. It has its own parking lot, which is very convenient.
The price is OK, the surrounding hotels are year-on-year, there is free mineral water, no toothbrush and slippers, the environment is clean as a whole, if there is a cleanliness, it is not good.
The hotel's location is great. This is my third visit to Jordan, and I still chose this hotel, mainly because the staff are all wonderful. Both the front desk and restaurant staff are very friendly. However, the facilities feel a bit older than last year. Overall, it's still quite good, and I'll consider it again next time.
Great
103 reviews
9.2/10
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