The hotel is right at the entrance of the ski resort and you can Ski in/Out. Guests of the hotel in Figure 3 can get a discount on the ski pass price. Our price for three days was 25,400 yen. There are very few people in the ski resort unless there is heavy snowfall. Very few people. There are several restaurants in the hotel, and you need to make a reservation for dinner in the evening. The taste is good. There are ski lockers on the first floor for free. Friendly advice, try to bring your own shoes and boards. The shoes rented by the ski resort are very loose and the boards are heavy and hard.
It was our second time staying at Naeba. The rooms are not the best, the floor is dirty but at least they staff were diligent to make the bed and change our towels daily.
The selling point is really the slopes and the scale of the hotel which has more than 6 buildings, with 4 rental shops spread across the various lobbies, multiple ski schools, eateries, which is very family friendly.
The ski area is great for December (start of the season) not too crowded and priced reasonably (food, rental etc) Children below 12 yo get free lift passes.
My asks: laundry dryers can be better, and I wish the rooms are freshened up and old carpets removed. But overall, the scale of it, and amenities make it a great stay.
I found the dinner and breakfast expensive. As the price is expensive than other hotels we expected more variety but it was lesser than where we usually go. So were quite disappointed as I dont eat sea food and paying 3000 for break fast and 5000 for dinner when you dont eat fish is quite expensive and alcohol was quite expensive too.
There was lots of activity to do so we enjoyed that as we reached the hotel before check in time
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Our stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
I stayed by car. The location was about 25 minutes walk from Niigata Station, but about 10 minutes walk from the Bandai Bus Center and Nishibori area, so I thought it was a good location considering the ease of parking since I went around Niigata City. The building is a little old, but it was clean, the facilities were sufficient, and the customer service was good, so I was very satisfied.
We booked a Superior Room 25 Sq m
Location is not near Niigata Station
But it’s Bandai Centre, lots of shopping & eating
My friend was sick, front desk was helpful finding a clinic nearby.
The place is quite ages but still well maintenance. I love the hot tub so much. So we never use the shower and tub in our room and we just went to enjoy the hotel’s public bath instead. The outdoor ones are very amused. It was one of my best stay and the first impressive ryokan style I have experienced. Highly recommend. The hotel’s staffs are so helpful, polite, and friendly. The breakfast is so so and the dinner is very nice presentation. The dinner comes with courses and it is quite fancy for me as they serve one by one. The main dish is fish but we love the grilled beef they served so much.
Property is set in a very quiet and peaceful environment. Very clean and modern. Well maintained after its renovation. There are plenty of free parking space.
Room is big but unfortunately without shower/bath - a big negative for the property. There are two common showers for the whole hotel which must be busy during peak seasons. I recommend the hotel especially during off peak season when you can use the public showers. Otherwise you have to use the bathing facilities in the onsen.
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BBravoTomatoIt was our second time staying at Naeba. The rooms are not the best, the floor is dirty but at least they staff were diligent to make the bed and change our towels daily.
The selling point is really the slopes and the scale of the hotel which has more than 6 buildings, with 4 rental shops spread across the various lobbies, multiple ski schools, eateries, which is very family friendly.
The ski area is great for December (start of the season) not too crowded and priced reasonably (food, rental etc) Children below 12 yo get free lift passes.
My asks: laundry dryers can be better, and I wish the rooms are freshened up and old carpets removed. But overall, the scale of it, and amenities make it a great stay.
GGuest UserNot the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
PPradthanaThe place is quite ages but still well maintenance. I love the hot tub so much. So we never use the shower and tub in our room and we just went to enjoy the hotel’s public bath instead. The outdoor ones are very amused. It was one of my best stay and the first impressive ryokan style I have experienced. Highly recommend. The hotel’s staffs are so helpful, polite, and friendly. The breakfast is so so and the dinner is very nice presentation. The dinner comes with courses and it is quite fancy for me as they serve one by one. The main dish is fish but we love the grilled beef they served so much.
GGuest UserOur stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
OOlivier - GillesNothing very new to tell since all the previous reviews say it all. The price is too high for the service. The best aspect of this hotel is its closeness to the slopes. The rooms are so-so, the lack of hooks is astounding for ski-oriented accommodation, the beds aren't particularly comfy, the breakfast isn't super good nor well supplied, there's hardly any WiFi reception anywhere, the common spaces are chilly, and let's not talk about the onsen.
The staff do try hard to make a difference, but meaning well doesn't always cut it. I'm still a bit disappointed by being offered no meaningful commercial gesture after agreeing graciously to switch rooms at the manager's request; in retrospect, as I'm writing this review, a ¥700 bottle of wine I didn't ask for made me feel a bit cheap. I ended up offering it to the staff during check-out.
We decided to ignore all the previous comments because we organized our trip late and are usually easy to please. But quite frankly, I don't understand why some issues haven't been fixed yet, even simple ones such as adding WiFi repeaters and adding hooks in the rooms.
GGuest UserThe hotel is atmosphere with a nice blend of the old and new. It is located not too far from Uonuma no Sato and have a complimentary shuttle service to and fro Hatago Isen opposite Echigo Yuzawa Station. The room is big and there is nice heated table area. The bathroom is nice but as with traditional lodgings such as this, it can be pretty cold especially at the bathroom area in winter.
Dinner was served in a bento format at our room. I was a little disappointed that it is a not a proper sit-down meal at the main dining area instead. The bento includes two generously sized onigiri, appetizers, and four main items including a meat patty, grilled fish and braised wagyu.
The onsen bath is also quite nice and loved the bath with the snowy landscaped garden.
Service is generally good and there are snacks and drinks available at the lounge for guests. In the evening, there is also sake and umeshu available for guests.
LLen VWe recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
AAnonymous UserHotel has good heating so perfect for winter stay. Nice fireplace area and nice holding area before stepping out into the cold. The hotel is down a hill from the main thoroughfare. A bit slippery downhill when it becomes icy. Run like a hotel so maybe a bit cold compared to a bed and breakfast. Onsen bath seems a bit dirty with things floating in there compared to other hotels we stayed at. We needed to move to another hotel which is 2km away and the guy offered to drive us there for 2000 yen! Just 1 luggage each and no skis. So on the whole just cold. Breakfast was 1000 yen seemed simple so we skipped and opted to eat in town instead. Probably won't stay there again.
GGuest UserI found the dinner and breakfast expensive. As the price is expensive than other hotels we expected more variety but it was lesser than where we usually go. So were quite disappointed as I dont eat sea food and paying 3000 for break fast and 5000 for dinner when you dont eat fish is quite expensive and alcohol was quite expensive too.
There was lots of activity to do so we enjoyed that as we reached the hotel before check in time
KKatieKeiko was a lovely host. She was super friendly and welcoming to the area. She was available for any questions we had and was also able to provide a freshly cooked breakfast/dinner at a very small cost. There was free parking behind the accommodation which was great as we had our own entry/exit after hours.
The room was spacious, but while the heating wasn't very strong, the bedding was extremely warm and comfortable.
Would be more than happy to stay here again any time we're in the area!
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