The hotel is right at the entrance of the ski resort and you can Ski in/Out. Guests of the hotel in Figure 3 can get a discount on the ski pass price. Our price for three days was 25,400 yen. There are very few people in the ski resort unless there is heavy snowfall. Very few people. There are several restaurants in the hotel, and you need to make a reservation for dinner in the evening. The taste is good. There are ski lockers on the first floor for free. Friendly advice, try to bring your own shoes and boards. The shoes rented by the ski resort are very loose and the boards are heavy and hard.
Super happy with our first snow experience.
Easy to navigate from echigo yuzawa station as there is free shuttle bus provided you have reserved a spot online.
Many food to choose from, you wont go hungry.
Kid friendly, my kids enjoyed their stay and had fun in the snow.
Staff are friendly and can speak english, not very fluent but pretty much understandable. Bring your own AI translator if you must.
Room is pretty much average.
Love the location and the snow experience is 9/10.
Will come back again soon.
Not the hotel’s fault but ski slope was not opened until 27 Dec due to lack of snow. Otherwise it would have been a great ski in and out. Lift pass to Gala was provided.
Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Hotel was generally clean except for the front area where shoes need to be removed.. the floor mat was wet but it wasnt changed, so its kindaof gross.
Amenities are not great either. No lotion, no facial products, only basic toiletries and toothbrush provided. No kids yukata provided too for my child.
Food was very average - both breakfast and dinner. No variety, everyday its a type of shabu - 1 day pork & beef, 1 day beef, 1 day fish. My kid got very bored of the food.
Bed was comfy. Pillows were crap and only 1 pillow each.. View was quite nice, could see e neighbouring mountains.
Location is very good, 5 to 10mins walk from e echigo yuzawa train station. There are quite alot of food at the train station.
While this is supposedly a ryokan, its just another dormy inn. Dont expect too much - considered decent.
Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
We booked a Superior Room 25 Sq m
Location is not near Niigata Station
But it’s Bandai Centre, lots of shopping & eating
My friend was sick, front desk was helpful finding a clinic nearby.
Room was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
I stayed here with my family for a ski trip. We had a great time in one room with six people from three generations of parents and children, and we were very satisfied.
We took baths both at night and in the morning, and because the steam from the baths didn't obscure the view, foreigners who are uncomfortable being naked probably wouldn't feel embarrassed.
The food was well-balanced and delicious. There wasn't a large selection, but everything was delicious.
I'd like to stay here again.
Great
44 reviews
9.2/10
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8.5/10
Very Good
GGadget SidekickSuper happy with our first snow experience.
Easy to navigate from echigo yuzawa station as there is free shuttle bus provided you have reserved a spot online.
Many food to choose from, you wont go hungry.
Kid friendly, my kids enjoyed their stay and had fun in the snow.
Staff are friendly and can speak english, not very fluent but pretty much understandable. Bring your own AI translator if you must.
Room is pretty much average.
Love the location and the snow experience is 9/10.
Will come back again soon.
GGuest UserNot the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
GGuest UserRoom was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
GGuest UserHotel was generally clean except for the front area where shoes need to be removed.. the floor mat was wet but it wasnt changed, so its kindaof gross.
Amenities are not great either. No lotion, no facial products, only basic toiletries and toothbrush provided. No kids yukata provided too for my child.
Food was very average - both breakfast and dinner. No variety, everyday its a type of shabu - 1 day pork & beef, 1 day beef, 1 day fish. My kid got very bored of the food.
Bed was comfy. Pillows were crap and only 1 pillow each.. View was quite nice, could see e neighbouring mountains.
Location is very good, 5 to 10mins walk from e echigo yuzawa train station. There are quite alot of food at the train station.
While this is supposedly a ryokan, its just another dormy inn. Dont expect too much - considered decent.
BBufanTTThe hotel is right at the entrance of the ski resort and you can Ski in/Out. Guests of the hotel in Figure 3 can get a discount on the ski pass price. Our price for three days was 25,400 yen. There are very few people in the ski resort unless there is heavy snowfall. Very few people. There are several restaurants in the hotel, and you need to make a reservation for dinner in the evening. The taste is good. There are ski lockers on the first floor for free. Friendly advice, try to bring your own shoes and boards. The shoes rented by the ski resort are very loose and the boards are heavy and hard.
OOlivier - GillesNothing very new to tell since all the previous reviews say it all. The price is too high for the service. The best aspect of this hotel is its closeness to the slopes. The rooms are so-so, the lack of hooks is astounding for ski-oriented accommodation, the beds aren't particularly comfy, the breakfast isn't super good nor well supplied, there's hardly any WiFi reception anywhere, the common spaces are chilly, and let's not talk about the onsen.
The staff do try hard to make a difference, but meaning well doesn't always cut it. I'm still a bit disappointed by being offered no meaningful commercial gesture after agreeing graciously to switch rooms at the manager's request; in retrospect, as I'm writing this review, a ¥700 bottle of wine I didn't ask for made me feel a bit cheap. I ended up offering it to the staff during check-out.
We decided to ignore all the previous comments because we organized our trip late and are usually easy to please. But quite frankly, I don't understand why some issues haven't been fixed yet, even simple ones such as adding WiFi repeaters and adding hooks in the rooms.
FFamilytravelmomNot the hotel’s fault but ski slope was not opened until 27 Dec due to lack of snow. Otherwise it would have been a great ski in and out. Lift pass to Gala was provided.
Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.
NNuonuokafeiVery good design hotel, transportation needs to be booked one day in advance through the platform. There is only one trip at 15:15 to Echigo Yuzawa Hatago Isen Hotel. Isen is opposite Echigo Yuzawa Station and is also the hotel of Long Yan's family. After explaining to the staff, you can rest and wait in the hotel. This pick-up station is not fixed and can only be made by appointment. The ride takes about half an hour. After arriving at the hotel, there is an efficient and warm reception. I booked a basic room type with one night and two meals. The room is very large and spacious. The hotel is a tangible cultural material of the Hakkaisan Wine Industry. The ancient farmhouse mansion was rebuilt. The design was awarded, and it protects history and pays attention to the protection of the surrounding environment. I like it very much. It is simple and fashionable. Tea and snacks are provided in the lobby. Plum wine and sake are provided at 5 pm. Now we don't have bento in the room, we eat in the restaurant. Dinner is Japanese style. I think it is very attentive and exquisite for the per capita charge. The environment is beautiful, the service is standardized and enthusiastic, the wine and beverages are cheap, and I had a very happy and satisfying meal. I think it is better than the Japanese restaurant in Tobira Onsen Myojinkan, which costs more than 4,000 yuan per person. Breakfast is a buffet, with one of three main dishes to choose from, and the rest are buffets. The quality is excellent and the taste is very good. There is a shamisen performance from 8:30 to 9:15 in the evening. The couple sings and plays the guitar and is professional. The hot spring has a large public bath and a private bath. The private bath is open when the lights are on, but it is often full. Check out at 11 o'clock and the shuttle bus will take you to Echigo Yuzawa Station. It is very comfortable and convenient with the shuttle bus. The designer may be a commercial designer. There are some shortcomings in the accommodation. There is a lot of light leakage. When the lights in the room are turned off at night, the lights in the corridor and public areas will shine through. You don't need to turn on the lights to go to the bathroom late at night. The windows and doors are not soundproof. When it rains, the eaves drip a lot. Fortunately, I prepared eye masks and earplugs. When it rains, the air conditioning heating room is set to 30 degrees and it can't be warm. It can only keep it warm. It is normal for Japanese hotels to have curtains without light blocking. Overall, a very good hotel.
LLen VWe recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
GGuest UserI chose it with rice and source hanging water in Uonuma.
Anyway, the hot water was good. The hot springs that you can enter while cooling in the open air are exceptional. My skin became chewy and I was happy with the smoothness.
The building is old but the interior is clean and I like it with fashionable furniture. I also like the service between reasonable distances. The rice for dinner was as good as expected and delicious. However, the set meal was fried meat and fish and fried fish oyster set meal, but it was heavy for me. But all the side dishes were delicious with 4! I thought that there was an attractive okazu in the single item, and if there was a set of rice miso soup side dishes, I could assemble my favorite dinner with a single item 〜.
It was a nice inn where you can see the rice fields after harvesting and the autumn mountains 々. The heron was taking a rest on the roof.
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