Good location, but not so friendly for self driving as it doesn't provide free parking. Need to pay for parking fee at certain hours as it's in the city center
Due to heavy rain on the west coast, I went back to the town and stayed for one night. It was clean. Every room on the first floor has a back door to the garden. Breakfast is included. Bread, jam, coffee and tea are included. The whole meal seems to be 21.5 yuan. , Feng Jian by people
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
ELMS hotel at Christchurch provide with welcome drink voucher during our check in. Unluckily we don’t receive any room upgrade from the reception during 3 days of staying. location wise is conveniently and there’re various restaurants and cafes nearby the hotel! Interior facilities seem a bit of old style, and dusts on the desk and cups are observed! Not far from the hotel to the city centre where you can take boat or tram exploring around the Christchurch!
Warm and good service staff. We mistakenly treated the restaurant as a reception, and the bar staff was very patient and said that this often happened, and then took us to complete the check in. Breakfast was great! There are also microwaves, tableware and free tea bags that can be used in the ballroom. The steaks in the restaurant are delicious!
Except there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
The hotel is not very old so it's quite fresh and clean, it's in a great spot and staff are pleasant enough. The pool is very small and got busy but you're staying in kaikoura - get in the sea. Beds are comfortable. We didn't have time to try out the restaurant or bar as we went into town (a favourite of ours on the south island). Parking was easy - we parked on the street outside.
The room was clean. The facilities were average, but the accommodation was fine. A bus to the ski resort was arranged. The breakfast was average. But the breakfast in New Zealand hotels is average. Don't expect too much. Compared with the ones in China, the staff in the small town here are very friendly. I feel comfortable every day.
Ver good hotel- this is the second time to stay. Free parking been available on the street outside both times and the check in staff always very helpful and friendly. Ideally situated to walk into the town centre and parks.
The family room is huge! The beds can fit 2 adults and 4 children (if the hotel allows). We used this as a one night hotel stay before heading to the airport in the morning. The staff kindly helped my children check in and bring our numerous luggage to the room because my husband and I had to rush to Hertz to drop off the car. Sorry we didn’t tip as we didn’t know who you were! But thank you! We really should’ve stayed one more night and eaten at the 4.5 star google rated restaurant in the hotel. Can walk to shops + major car drop off. Apx NZD$30 Uber ride to airport!
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GGuest UserA decent hostel in a not-so-far location from the centre. The kitchen and common areas are specious enough and kept clean daily regardless of careless people that were not taught how to clean after themselves. There’s parking available free of charge which is great with an alternative to park on neighbouring streets if full. The beds are not the best, very wobbly and noisy when you turn or tried to climb up. Separate sockets and lights by each bed are great. There are lockers but you need your own bad lock. Staff was polite and friendly.
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
AAnonymous UserAfter landing in Christchurch on a red-eye flight, it was already deep into the night when we checked in. The gentleman at the front desk, who had a British accent, was incredibly enthusiastic and efficient. Whatever we needed, even in the dead of night, was promptly brought to our room after a quick call. The hotel is conveniently located right behind a street bustling with restaurants, and it's also just a short distance to the city center for shopping. In fact, we later regretted not staying here again when we returned to Christchurch after our travels and opted for a different hotel.
GGuest UserExcept there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
KKuishouThe room was very clean, and the facilities were standard for a four or five-star hotel, with a separate shower and toilet. The bed was also quite spacious. The breakfast was reasonably rich, and you could order omelets separately. The hotel is extremely close to the terminal; you can reach it right after exiting. Outside, there's a car rental company parking lot, which is very convenient if you're renting a car because you can park there and avoid paying hotel parking fees. Within a 10-minute walk, there's a commercial complex with restaurants and a supermarket. It's a very convenient place to stay when arriving in Christchurch.
GGuest UserWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. ************, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
JJingshitingqiuruiThe hotel boasts an excellent location. Our windows overlooked Cathedral Square, and the library was just outside on the ground floor. Christchurch is a compact city, and the hotel's central location made it incredibly convenient to get around. Our room was quite spacious. We booked a room with two queen-sized beds (each 1.5 meters wide), and our entire family slept very comfortably.
GGuest UserThis was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
GGuest UserWhen I arrived I was told I had an upstairs unit. Unfortunately I had a lot of luggage. Changing to a lower level was not possible. But an offer was made to assist me with the luggage.
I drove towards the unit and there is no available parking close by. I drove back to the front desk and explained my problem. They told me that they could move a car to allow me to park. One of the staff followed me back and took care of finding a space and also delivering a cone so that I could hold the space when I went out to dinner. He also came back to help with the luggage. So great staff! But the lack of parking (because they let people leave their cars there when they fly) would make me reconsider staying again.
I’d booked an Economy studio and was given an Economy two bedroom. Unit was a blend of older and newer features. Bathroom was updated but shower stall looked older and not as clean. Good water pressure.
Ordered breakfast at the on-site Restaurant. The waffles with berry compote & lemon curd was a large portion but very tasty. Great coffee.
__zx13065****The location is fantastic, right next to the Arts Centre and the Botanic Gardens. Overnight parking is available for a fee, making it perfect for a city walk after returning your car. Our two-bedroom apartment was on the top floor with excellent views, especially at sunset. However, one of the bedrooms was in the attic, accessed by a set of stairs, which was a bit inconvenient. The hotel has a communal laundry room where you need to buy tokens at the front desk. With detergent, it's about $9+. You can't do laundry after 10 PM.
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