First time I stayed here it was 10/10 the young Aussie girl was very helpful and let me check in early. I booked a 2nd time because the view was so nice and the hotel was lovely however they chucked me in a room at the back 2nd time round which just had a view of the shell garage. Also the room wasn’t as done up as the others and the bathroom wasn’t as nice. So it really depends on what room you get,
I will never ever stay here again . Firstly we arrived at 3pm (check in is 2pm) they then advised our room wasnt ready . Others were also advised of the same thing and we were all given a drink voucher to go to the cafe . That was fine , but then an hour went by , and the could not tell us how long it would be for our room to be ready . So we took off into town for dinner , we were then called at 5:40 to say that our room was ready . So we waited over 2 and a half hours !
We then got to our room only to find the aircon was leaking and the carpet was absolutely soaking , and there were stains/blotches on the bed covers . So we advised the front desk , went for a swim in the pool whilst they dealt with the issue. We then were told we had to move rooms , and it was a downgrade, they offered us free breakfast for the downgrade as the place was fully booked so there wasn’t really anything else we could do . The new room smelt musty and again the carpets were damp , as I believe the shower/bathroom must leak under the floorboards. I did advise the for desk that it’s a health concern as mold is definitely growing in the rooms . You can tell it’s been like that for a long time as the carpet colour along the wall are black . Such a shame cos the pool facilities are amazing , and the location. But it’s is absolutely run down and dirty .
Hotel near Perth Central Business District,East Perth100% of visitors choose this area
GGuest User2025.10.23
Close to CBD, and easy to take neighboring free buses. The building is a little of age. People are nice both in the front desk and service sector.
One thing I do not understand is that the genitor knocked my door every morning before 9, just to ensure if I need my room clean.
The food was good at the lobby restaurant. I had salmon dish.
Four years later, we stayed in the same hotel again, this time to see the famous ladder to the moon. We had dinner on the terrace outside the bar while waiting for the ladder to appear. The live band sang to cheer us up, and the atmosphere was full of festivals. It was great.
Hotel experience was great. No bad comments to make.
Only one concern I like to raise is - the hotel sent out a SMS and an email for on-line check-in prior to arrival. There was a link in the SMS / email to fill in personal details (full name, passport no. ) and credit card details for deposit payment. This was a very poor and dangerous practice. It would invite scam under the name of the hotel. Hope the hotel would discontinue this arrangement.
The functions of the room are relatively complete, but they are not useful. The washbasin is a palm's width wide and cannot be used to brush teeth. The room has a musty smell when opened, which is quite different from domestic hotels of the same price.
Decent hotel although out of the cbd. 910 bus into the cbd stops outside while walking another block also allows you on the 32 bus into the cbd.
Water plumbing is a bit loud
Paying the extra for a City view room is well worth it otherwise you could end up with a room that faces the main road.
Hotel near Perth Central Business District,East Perth100% of visitors choose this area
AAnnehaibeiHAPPY2026.01.02
The location is great, and the service attitude is super good. The room size is quite spacious. We were able to store our luggage in advance, and since we arrived early, the staff helped us bring our bags in and even told us they'd call if a suitable room became available. As a result, we were able to check in around 12 PM, even though check-in isn't usually until after 3 PM. That's fantastic, I'm very satisfied! After breakfast, we checked out and could store our luggage for free again. We walked to visit the Perth Mint and then came back to pick up our bags. The kettle is both eco-friendly and beautiful; I bought two more before leaving for $4 each, which isn't expensive.
The downsides are that there's no tissue box in the room, and the latex mattress felt a bit strange because it seemed a bit too big for the bed. The most important issue is with the bathroom ventilation system; I couldn't find a switch anywhere. If one person uses the toilet and another goes right after, it's quite unpleasant.
A veritable forest resort hotel is located one kilometer away from the small town of Pemberton. It is located in the big forest and there are wild kangaroos around us. The environment is beautiful and the rooms are well equipped and our one bedroom has two beds. The convenience of a three-person stay is a great choice for a family-friendly tour.
Very Good
82 reviews
8.6/10
Price from
US$96
per night
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9.3/10
Great
YYIM HANThe room is big enough, toilet and bathroom is separated. All the things are good and clean but unfortunately not enough tooth brush, only one inside the box.
The view from my room is great, river and pool view.
RRegina Suzanty HotmauliHad a wonderful stay at this property.
The location is in the city center, convinient for travel, surrounded by pedestrian street and the city hall.
The decor was amazed, the fasiliticies were execellent.
Room comfortable, food and drink for breakfast many varieties with so beautiful restoran decor.
It is a good choice for Perth travel.
But, we must call housekeeping just to ask for water and handuk, everyday for 4 days during we stay!!!...
I dont know why, because i set stay for 4 adult when booked.
Yess, sure, we will back and stay here again when we travel to Perth.
GGuest UserThe complimentary airport shuttle pick-up and drop-off is a great advantage. The hotel is basic but clean. There are several food options within walking distance. The only thing to note is to ensure you check-out at 11 am as they charge $40 for any extension beyond 11!
GGuest UserHotel was fine, had everything we needed for an overnight stay. Service was excellent, very friendly staff. Hotel could do with the addition of colour, the brown/beige theme is terribly outdated.
Hotel near Perth Central Business District, East Perth
Price per night from:US$106
8.8/10
Very Good
GGuest UserThe hotel forgot to arrange an airport transfer for us. We arrived with no one picking us up. We had to call the hotel reception on arrival and the lady on call recommended us to get a taxi instead of waiting for her to investigate. The supervisor offered us some Marriott points at check out.
NNaga csc 7First time going to Perth.Had a short getaway in Perth.Stayed in ibis Perth central.The place was fanatic and at CBD area convenient located. Shopping was great at this area.Metro was at walking distance and made my traveling easier.The weather was super cool and nice weather throughout my stay here.The staff was very helpful and gave good advice.Easy to check , had good buffet breakfast.
高高No breakfast at the hotel. We live in two rooms at 19 and 20. Seven days in Western Australia this place feels the most expensive and the worst, and did not dare to turn on the air conditioner at night. Especially big taste. The room was quite large, with a double bed and a single bed. Facilities are not new.
GGuest UserThe environment is really good, next to the stairs to the kings park, the sanitation is also good, the large floor-to-ceiling windows in the room are super comfortable, and the facilities are complete, and there is a free zone to city within two minutes walk. The only disadvantage is that there is no parking space
GGuest Useri arrived around 10am. the staff was considerate to allow us for eraly check in. indeed we really need it after overnight flight. my son was comfortable staying in this hotel. walkable to murray street for grocery shopping, perth library and perth main train station. for muslims there are near to halal eateries like karache by sani , indonesian resto. strategic location and room size was good for 4 of us (2adults , 1toddler and 1 kid aged 6y). overall wonderful stay here
CCharm-Unfortunately not a fan. Booked holiday inn after a great stay at Shanghai but this rendition was disappointing.
Positives: location is convenient and is near the shopping streets, food, cafes and Perth station if you’re taking the train from the airport. Three lifts which was pretty good, never had to wait long. Shampoo / body gel / cream smelt decent
Negatives: toothbrush provided only upon request, only two bottles of water given for the stay - the rest had to be obtained from the water cooler at reception, room carpet felt icky and no bedroom slippers were provided, room lighting was insufficient. Dated power points (no usb) Booked a king bed room but was given two double beds. I didn’t like it but didn’t wanna make a fuss. Room had zero views and was facing another hotel (?!), machines and I didn’t feel safe opening the curtains. NOISE - could hear the next door opening and closing the cupboard, bathing, talking etc
Even within the room, there was ALOT of noise. From the aircon, fridge etc which gives one scares esp when trying to sleep, it sounds like someone else is in the room.
Staff were relatively friendly but seems to be understaffed where reception only has one staff manning the counter.
Overall; I paid a higher price point than surrounding brand name hotels expecting similarly wonderful rooms / service as holiday inn Shanghai but I half regretted staying here as soon as I got to the room. Previously stayed at doubletree Hilton which had a better room at a lower price point though location wise, holiday inn is better.
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