Friendly & helpful reception . Good & cause room . Free soft drinks ( water & cola) , coffee & tea. The room has to be cleaned better. The train station is close the hotel. 15 minutes by train to downtown of Brussels
We enjoyed our stay and location is perfect. But I would like to suggest that breakfast should not be the same kind every day as the breakfast was too much of bread and you can imagine eating bread every day for 10 days. Kindly try to incorporate other options to your breakfast menu so that it doesn't get boring. Aside that the place is well secured and peace. We enjoyed our stay. Our room was cleaned up on a daily basis. Our son enjoyed himself and even made new friends.
Pros:
The hotel is new and very beautiful. The room was cozy, clean, and modern. The bed was very comfortable — soft bedding and great pillows made for an excellent sleep. The front desk staff were polite, helpful, and very friendly. Good soundproofing. There's convenient parking right at the hotel (18 euros per night).
Cons:
The airport shuttle only starts at 6:30 AM, and we had an early flight, so we had to park the car at a different location where 24/7 transfers were available. It was surprising that a hotel of this level didn’t provide basic amenities like toothbrushes and toothpaste, slippers, or even a small hygiene kit. This really didn’t match the otherwise high standard of the hotel.
Overall, it was pretty good, and the room was very clean. However, it's quite a distance from both the city center and the station, so it's probably better suited if you have your own transportation. Parking costs 14 euros per entry, regardless of how long you stay.
Good hotel.staff very helpful.Free shuttle bus for airport.Good breakfast.The only problem is that no shops or restaurants nearby.overall Good experience.
I love the ambiance of the hotel. Easy check in. Clean room and able to provide additional amenities like iron and iron board. Warm welcome by the staff. Love it!
The room was spacious and very comfortable.
There’s a Carrefour nearby where you can easily buy groceries.
The receptionist was super friendly, and I loved the 24-hour coffee available in the lobby.
The self-service laundry in the basement was also very convenient.
I’ll definitely stay here again next time I visit Brussels!
Great stopover hotel near the airport! Clean, modern room, super comfortable bed, quick check-in and friendly staff. Free parking and good Wi-Fi. Perfect for one night before an early flight – highly recommend!
The room was pretty good, and both check-in and check-out were self-service, which was convenient. The hotel is right next to the airport and offers a shuttle bus service. The only thing that could be improved was the breakfast, which was a bit too simple. Also, the location is quite remote with no commercial establishments nearby; even a small Carrefour was almost a kilometer away.
The location is good, next to the highway, more than half an hour into the city. The room is clean and tidy, with comfortable linens and a kettle. I arrived at around 10 o'clock in the evening. I made the reservation 2 or 3 hours in advance and received the confirmation letter. However, the computer at the front desk could not find the order. After struggling for a long time, I checked in first and asked to confirm at the front desk the next morning. When I went to the front desk in the morning, there was only one person who was still busy with breakfast in the restaurant. He said he was leaving, and he said ok.
76 reviews
7.1/10
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8.6/10
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JJHOSEP HUAMANbeautiful place near the hotel.
do not go there by walking, take a taxi or the bus and they will left you in front of the hotel
the personal helped me a lot with last time booking
OoceanldsPros:
The hotel is new and very beautiful. The room was cozy, clean, and modern. The bed was very comfortable — soft bedding and great pillows made for an excellent sleep. The front desk staff were polite, helpful, and very friendly. Good soundproofing. There's convenient parking right at the hotel (18 euros per night).
Cons:
The airport shuttle only starts at 6:30 AM, and we had an early flight, so we had to park the car at a different location where 24/7 transfers were available. It was surprising that a hotel of this level didn’t provide basic amenities like toothbrushes and toothpaste, slippers, or even a small hygiene kit. This really didn’t match the otherwise high standard of the hotel.
AAnonymous UserI love the ambiance of the hotel. Easy check in. Clean room and able to provide additional amenities like iron and iron board. Warm welcome by the staff. Love it!
GGuest UserThe hotel has an elevator, but the soundproofing is not very good. It is close to the airport and train station. The room does not have air conditioning, but fortunately the weather was good and it was a bit cool at night, but with a fan it was acceptable.
AAnonymous UserThe major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
DDolapo BajaniWe enjoyed our stay and location is perfect. But I would like to suggest that breakfast should not be the same kind every day as the breakfast was too much of bread and you can imagine eating bread every day for 10 days. Kindly try to incorporate other options to your breakfast menu so that it doesn't get boring. Aside that the place is well secured and peace. We enjoyed our stay. Our room was cleaned up on a daily basis. Our son enjoyed himself and even made new friends.
GGuest UserThe room was spacious and very comfortable.
There’s a Carrefour nearby where you can easily buy groceries.
The receptionist was super friendly, and I loved the 24-hour coffee available in the lobby.
The self-service laundry in the basement was also very convenient.
I’ll definitely stay here again next time I visit Brussels!
IIka_EllyGreat experience!
We were 3 people + 2 dogs. The room and bathroom was spacious and very clean.
The staff was very friendly.
The breakfast was and had a lot of choices.
Dogs welcome!
The hotel is just beside the building where people do their IELTS English which was perfect for us.You walk out the door behind the reception and straight in to the Madison Building, IP Campus.
Just a couple of things that could be better.
No fridge in the room. No coffee machine, just instant coffee.
Parking 15€ for the night.
And for info. There isn't a restaurant in the hotel. We thought we could have had lunch where we had breakfast, but it wasn't possible. Instead you can buy ready-made meals and warm then up in a microwave. It wasn't too bad of quality though. Freshly made in glass jars and 3 vegetarian options.
MMan KitManuel at the front desk was exceptionally helpful. When the room was incorrect he corrected it without any issues. His friendliness was very comforting. The hotel has great location and the room was spacious and clean. Highly recommended.
NNicoSitting near the river Dyle, Martin's Klooster is a charming hotel that prides itself on offering exceptional service and elegant rooms. Located in an over 500-year old building near the historic city center of Leuven, the hotel is a real pleasure to stay with nice rooms and good amenities.
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