I was worried because of the poor reviews when it first opened, but it was so comfortable and nice. It's a residence, not a hotel, so the tables are large and comfortable, which was nice because I could eat comfortably in my room.
However, the rubber on the toilet stall door came off, so I replaced it, but I think they'll need to do some repair work to make sure it doesn't come off.
Extremely comfortable! The environment, cleanliness, and service are all top-notch. It's spacious, new, and luxurious. The room's balcony offers a direct, incredible ocean view – waking up to the blue sea instantly lifts your mood. The room is large, the bathroom is large, and the bed is extra-large; it's my first time sleeping on such a big bed, easily big enough for three people. The gym has a full range of equipment. The hotel's heating is excellent and comfortable, so you never feel cold. Thanks to this hotel, I had a particularly comfortable two-night stay during my Gangneung vacation. I hope they continue to maintain this standard, and I'll definitely come back if I get the chance!
The location is excellent, very close to the beach with great views. The rooftop pool is beautiful, and it's also near many dining options. There's even a convenience store, BHC fried chicken, and burgers available within the hotel. The staff are very polite.
Nice hotel well situated by the night market, Abai Village and Rodeo Drive. Easy to walk around and explore. The rooms was well kept with no issues. Only downside was lack of parking. They will try to accommodate you so you won't be stuck, but was inconvenient.
Everything was clean and the staff was so polite. They didn’t rush me out of the room. The photos match the actual room so I was happy about that. The pool and views were amazing. Thank you so much. Will come again. I also loved the location as it’s easy for travelers without cars. I didn’t get a chance to have breakfast as I woke up late but hopefully next time 😊
Excellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to casino which was not a preference. The lobby of convention hotel is grand, peaceful and modern.
I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes
Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot.
Overall very good and comfortable stay.
We checked in a couple of hours after 6:00pm and there were no check in lines at all, the check in and check out process was very smooth and efficient. The room was clean, with great views of both the shops and restaurants below, and the partial ocean view was nice as well. The hotel had a convenience store on the 5th floor which we visited frequently. My family and I enjoyed the Ramada by Wyndham Gangwon Sokcho and will be returning soon,
Waking up to the sight of the sea was both relaxing and refreshing. The cleanliness of the room and the entire hotel was very well-maintained .
However, there are some areas that could use improvement. The amenities were quite limited. Toiletries weren’t provided, which was fine, but having them would have made the stay more convenient. Also, access to the pool, sauna, and gym required a separate payment, which was a bit disappointing given that many hotels usually include those facilities.
The breakfast was enjoyable, though it came at an additional cost. It was good, but nothing particularly special.
Overall, the best part of this hotel is the beautiful view and the friendly, helpful service from the staff. If you're looking for a clean place with a great view and don’t mind paying extra for amenities, this could be a decent choice.
Super value for money! It’s a 8 minutes walk from sokcho express bus terminal. The room is just right for a solo traveller wld be abit of a squeeze but it’s alright for 2 person as well. Super convenient that there’s a microwave at the lobby since Korean restaurants usually don’t cater to solo diners so you would need to takeaway most of the time . Saw in some of the reviews that the elevator takes a long time but the hotel has fixed that! They split the elevators such that there’s 2 elevators for the lower floors and the higher floors. Would definitely come back next time! No toothbrush provided but slippers, shampoo, conditioner, body wash and bottled water are available
The hotel was superb, right on the beach and had spectacular views. The rooms were excellent with great facilities. The iPad in the room giving you up to date information was very useful. The staff were friendly and helpful. There were plenty of restaurant choices in the hotel. The evening buffet on the top floor was expensive so we didn’t eat there. 108,000 won per person. There were cheaper alternatives in the lobby. Unfortunately, you had to pay extra to use the infinity pool and gym so we didn’t do this. 35,000 won to use a pool seemed unfair and should be built into the price of the room. I would highly recommend anyone to stay there.
It was a very nice experience - of course the hotel is more expensive due to its unique ”design”, but for us it was worth it (we only stayed one night). The staff is friendly and helpful, the rooms were nice and clean and parking was included. Only thing is, that there is a little walk from the parking lot to the reception, but there are carts that can be borrowed. Also the surrounding area is nice and has some viewing spots worth exploring. We had nothing to complain.
Excellent service, we enjoyed our time there. Everything was perfect and we have no regrets. The beds were comfortable, the room suite was exactly as it appeared on pictures.
Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him! Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir! The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
Sooooooo niceeeee!!!! We will definitely come again for a skiing trip. We took a 2 bed-room with kitchen unit facing the skiing hills. The view is awesome. As a guest staying at VivaldPark, we got a 10% discount for the Snowyland Ticket. Unforgettable memories.
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