Beautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Ideal location, center. Nearby is the port, cruise terminal. Ideal for cruisers to stay. The bus station is also nearby, 15 min. Walk. Standard breakfasts, you won't go hungry. The only downside of the hotel is the soundproofing.
Right on the waterfront. There was an upgrade to the room
Great plants and facility
Breakfast buffet great, but cafe not edible.
Lying on the pool chairs too close together... almost claustrophobic.
But otherwise everyone was very friendly
Very suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
Excellent hotel. Very beautiful. Enjoyable staff who is ready to help in an unusual situation! Thank you very much! Turtle very cute)))
Great
120 reviews
9.0/10
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FFabio MarchesaniBeautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
GGuest UserWe had a very enjoyable stay in Ritz Carlton, from our check in to check out. Friendly helpful staff, room very comfortable with all necessary amenities . Room serviced twice a day with very helpful staff. Staff in breakfast dinning room working very hard ensuring no one waiting very long for table. Excellent choices for breakfast. Nice bar and made good cocktails. Pool area had adequate beds and pool attendants ensured towels were made available. Noticed paint around pool needed attention and looked worn looking.
I left my phone behind me at pool and through the find my phone app was able to trace it to security with the help of check in staff.
All in all a good impression of our short stay in Ritz Carlton.
MM50390****The room is very cheap, and the balcony can see the sea, so it is a real sea view room, but the location is between two big cities, not in the city center, and it is about a 30-minute bus ride from the airport
GGuest UserEverything corresponds to the description and photographs, clean, cozy, friendly staff, nearby there is a store, a kiosk with excursions, a bus station, a beach (waves, always a red flag), you can walk to the city beach with swimming pools, the nature is very beautiful, everything is super.
DDaniel Serra BonedThe service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
PPemce HThis is a lovely hotel in a great location. Beautiful grounds , stunning views and a great selection at breakfast. Also, all of the staff that I came across were very welcoming and friendly.
However, I’m not sure if I would stay here again based on the room that we were given. It was extremely dark and dingy with a fully enclosed walled ‘balcony’, with no view. I couldn’t wait to get out of the room everyday!! Also, our room was booked for 2 Adults and 1 child, and there was just a double bed. An extra bed was delivered upon request and squeezed in, leaving very little room to move.
I’m sure that there are some stunning rooms within this lovely hotel, ours just wasn’t one of them!’
RRaymondA very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive
Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm
Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive
We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years
Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave
Overall good resort large pools
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