Hotels With Breakfast in Berkshire, United Kingdom

Checked in late last night but received one of the best customer service I have had in a long time. Compassionate, friendly and very helpful. What I needed yesterday

I stayed here for two weeks，breakfast，brunch and dinner are all good，and every one is nice &friendly here！ I will be back in Summer time！

First of all the staff was great. Very attentive, kind and helpful.  However, the facility wasn’t that good. We stayed in a family room with one double bed and one sofa bed as a family of four with 4 yo and a teenager. The sofa bed was extremely uncomfortable and it didn’t really fit two people, maybe only two small kids. So I slept with my child and I didn’t have good sleep at all. The head area of the sofa bed was lower that the legs end. Also the mattress was so thin so we rolled to each other for  the whole night, not even mentioning that it was extremely small sofa bed.  Lastly, the breakfast was very basic. Scrambled eggs didn’t taste like eggs. As the staff members said this was  processed and prepackaged , so unfortunately it wasn’t nice at all.  Please, Empower the local staff and managers to make a change which they already know this place needs.  Would be nice to have a better hotel in such a convenient location for travel.

The hotel is very very very remote. It is estimated that there is no more remoteness in the place of slough. There are no street lights outside at night, and it is close to the main road. It is dangerous to walk out. The clerk service is very welcoming, and there will be a lot of help. Room facilities are general and the lighting is dark. The breakfast was very good, there were not many cold meals for the buffet, but there was a free hot meal and it tasted good.

Really don’t like the long walk to the Hotel from the car park whilst juggling my luggage etc !!!

the service from staff was excellent. facilities great. we had breakfast verry good. food on site a bit expensive i thought we got takeaways' think les is moor. Chips £5.50 10ins pizza £14.95 personally i think a little steep. beers £7.50 could be about £5.90 just my opinion. And food chips could be about £3.50 and pizza about £9.50. i think moor people would eat in instead off ordering food to be delivered. yours the rhodes family.

First receptionist we dealt with was really nice but then she had to ask a colleague for help with our check in and she was extremely rude. Having booked an executive room, we were told we didnt get access to the executive lounge as hadn't booked direct. Load of rubbish. Went to our room, quick call to Hilton Customer Care and they confirmed we did have executive lounge access so went back to reception. The hotel is really comfortable, big spacious rooms, nice beds, bathrooms with shower and bath. Water wasn't free even in executive rooms which was a bit of a shock (£2.50 a bottle). Executive lounge was nice but service much cut back from last time I stayed at few years ago. Fridges empty most of the day, snacks not topped up. Dirty cups everywhere etc. Evening snacks was good but again, reduced compared to what they used to offer. Spirits and prosecco was a nice touch though. Breakfast served in the restaurant for executive room guests. Really nice selection, mostly buffet but eggs and omelettes cooked to order. Nice coffee. Staff on the whole are really friendly and welcoming (apart from the receptionist on day one). We had 3 nights here and enjoyed it. There is a shuttle bus from terminal 5 to the hotel door which is £6.80 per person or you can take bus number 5 which stops on the road outside the hotel for £1.50. If staying more than one night, there is buses to Windsor, legoland, Slough and hounslow (for the tube to central london).

We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.

The Hotel was very oldy worldy, Lovely, with lots of history. The location was beautiful and quiet an ideal spot for the wedding we attended, the old barn part of the pub was lovely for the wedding, ideal. Now the pub, food was nice in the pub although my potatoes delivered with my meal were that late that id eaten half my dinner before they came out. Staff were very accommodating and removed the additional cost of £6 for potatoes from the Bill. The Hotel sections of the establishment is now in need of a freshen up, lick of paint. For a building built in A.D 1147 i suppose you would expect it but there is maintenance needed. Cleanliness was ok but needed hoovering around the bed posts a bit closer and a few cob webs removed from the room ceiling. Other than that it was a lovely stay, couldn't thought the staff and the surrounding area, lovely walks along the Thames.

It was excellent, our room was quite large and was very clean and tidy. The staff at the service desk were very helpful if you needed anything. The location is awesome, right on the Thames river, close to everything, Windsor Castle, pubs, restaurants and shopping. The best was our view out our bedroom window of Windsor Castle. It was stunning. Thoroughly enjoyed our stay here.