I did not really sleep well as the room was so cold and I had to get a large towel from the bathroom to put over the quilt to keep me warm. But the breakfast was nice thank you.
Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind.
The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect.
I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨
This hotel was a fall back for me I’m glad I chose to go here after a disappointing hotel I arrived to originally and I should have booked here first.
Hotel is located centrally and close to local bars and shopping areas.
The members of staff I met were all lovely and very helpful!
The room was spotless.
The only issues I had was there was no shampoo just shower gel and the heating in the room didn’t get to full temp but at this time of year the heating was not a huge deal!
I stayed in room 201 so it was situated close to the lift but was far enough away to not be disturbed by the sound of it.
Will be staying here again
Convenient hotel location for the the nearby ICC convention centre. Staff was helpful and rooms were clean and quiet. Air conditioning was working initially when experiencing the heatwave but that got fixed and felt cooler afterwards. Breakfast and meals in the restaurant were good with a spread of choices. Room wifi was weak and drops off frequently and could be improved upon.
I stayed here for eight nights from July 19th to 27th and never felt uncomfortable or out of place. The hotel rooms and towels were exceptionally clean.
Though the breakfast menu remained the same daily, the freshness of the offerings made it enjoyable every morning. Parking was tight at times, but I always managed to find a spot with peace of mind.
I visit Wales nearly every year, and it looks like I’ll be returning to this hotel again next year.
Booked this hotel to attend conference nearby. Loved the Signature room, which was big with seating area. Complimentary bottle of wine, or substitute with bottles of non-alcoholic drinks was nice touch. Pastries provided at the lounge made for quick and easy breakfast option. Enjoyed the swimming pool, jet pool, sauna and hot steam room in the Health club. Area around Resort is also very big, walking along the woodlands trail to the Golf club was therapeutic. Stay Signature room, worth the additional upgrade.
Das Hotel ist neu, sehr sauber und verfügt über äußerst freundliches Personal. Es liegt etwas außerhalb der Stadt, was für meinen Aufenthalt anlässlich des Cardiff Halbmarathons ideal war. Das Frühstück ist ausgezeichnet, ebenso das Abendessen. Mein Zimmer war in einwandfreiem Zustand. Insgesamt absolut empfehlenswert – ich komme gerne wieder.
Paper thin walls and a ceiling that bounces when the people above walk around. 2am fire alarm which the receptionist didn’t seem to know what to do. Doors slamming and people talking in the main corridor through the night. Fair to say that I had very little sleep and will never ever stay here again.
Nice hotel, comfy rooms, good base for Newport and Cardiff area.
Homely, family vibe.
Have been before and would return.
Great cooked breakfast with fried bread!
Very Good
103 reviews
8.9/10
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8.2/10
Very Good
Booked this hotel to attend conference nearby. Loved the Signature room, which was big with seating area. Complimentary bottle of wine, or substitute with bottles of non-alcoholic drinks was nice touch. Pastries provided at the lounge made for quick and easy breakfast option. Enjoyed the swimming pool, jet pool, sauna and hot steam room in the Health club. Area around Resort is also very big, walking along the woodlands trail to the Golf club was therapeutic. Stay Signature room, worth the additional upgrade.
Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind. The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect. I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨
All the staff go above and beyond polite always welcoming with a smile when I arrived my room wasn't quite ready the lady on reception made me a coffee while I waited for the room to be cleaned will recommend to anyone who wants to stay in Newport and it only about 3 minutes from train station
Clean hotel, modern lobby but rest of hotel quite dated. Convenient to get to ICC Wales. Breakfast and food is of good quality. Staff are mostly friendly.
I stayed at this hotel recently for a conference at the ICC, and I must say this place was great in terms of cleanliness and friendliness of the staff. I will be staying here again for future trips! The walk to the ICC could be better as you have to cross many traffic lights, but that's for the council to fix! Loved the breakfast by the way!
I stayed here for eight nights from July 19th to 27th and never felt uncomfortable or out of place. The hotel rooms and towels were exceptionally clean. Though the breakfast menu remained the same daily, the freshness of the offerings made it enjoyable every morning. Parking was tight at times, but I always managed to find a spot with peace of mind. I visit Wales nearly every year, and it looks like I’ll be returning to this hotel again next year.
The staff were extremely friendly and accommodating. They let us check in a good few hours before and check out over 2 hours later, with zero charge. I must stress that the room was available and no one booked it after us.
Lladyshire22Always spotlessly clean. Reception always very nice. Rooms have all you need. Comfortable and Clean.
USB sockets, reading lights and lamps, Samsung 32” Smart TV compatible with with mobile phones, tablets and pc/lap. Desk with desk lamp and luggage storage along with open wardrobe and bedside drawers/unit. Large full size mirror. The Queen size bed is comfortable and has plenty of pillows/bedding.
Bathroom is one of the best I have seen In hotels with modern and clean fittings. Subway tiling with chrome finish fittings, large bath with waterfall shower and over bath shower attachment for when just your hair needs washing. Huge fitted mirror with lighting and ample space for your toiletries etc. Towel rail and door hooks all complete the better than most bathroom. Towels and toiletries/hand wash/kettle and mugs, glasses, quality hangers and the attention to details all complete a good value room. The hotel flows on to the pub/ restaurant.
Being Green King the food is all good. An extensive food and drinks menu. Easy and user friendly app allows ordering from your table for food and drinks. Overall the convenience of both hotel and bar with good service and good value a highly recommendable place to stay whether your here for business, leisure or just a night or two r&r The New Inn @ Green King always hits the mark.
If you have breakfast with room it's served at the restaurant with hot & cold options Continental and Full English. Both perfectly presented and quality products.
Parking for guests is free and input of car registration avoids any after stay fees.
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