Hotels With Spa in Cumbria, United Kingdom

Good hotel in Kendal. Hotel has facilities like pool, gym and sauna. It has good restaurant and a separate pub. They also have two banquet halls which are mostly busy for events. Hotel is situated in a hill and their parking in spread in 3 layers. Surrounding views are beautiful of mountains. Rooms were spacious and comfortable.

It happened to be a wedding when I went there. The lobby was full of enthusiastic and cheerful foreigners. There was a dog on duty at the front desk, and it was very well behaved. If you bring children, you need to pay an additional 30 yuan per dog. This, uh... it would be good without this fee. The free buffet breakfast on the second day was good. After ordering coffee, the waiter brought it. There was self-service milk and drinking water in the corridor. Parking is free, and the parking lot is quite large. Basically, you don’t have to worry about having no place, because even if the wedding was full of people the day before, there are still a few parking spaces. Although it is gloomy, rainy, windy and snowy every day in the UK, we saw the long-lost starry sky here.

The store owner discriminated against Chinese people. They arranged a basement for us. There was no elevator and they didn't ask us if we needed help with the luggage. The most important thing was that there was a staircase next to our room. If someone went up and down the stairs, the noise was very loud! The curtains were not light-proof and leaked out from the sides. We could see inside our room from the side of the window. We had to use the kettle and bath towel in the room to wipe the curtains and hold them down, otherwise there would be no privacy! There was no view outside the window, three walls and a staircase.

Hotel room is unique with steps to go to bed, making difficult to bring luggage up. But the location n service is good. Will visit next time again

Although it is not the most beautiful season, it has a unique style, the air is fresh and the environment is beautiful, and the fog in the morning is even more fairy, which is very suitable for relaxing vacation. Although we passed by for a small stay for one night, we have added a lot to our journey.

The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

The front desk is not very friendly but the service in the restaurant is very good and the breakfast is great

Great location, friendly/helpful staff. Fine views from the bar and restaurant. Parking is expensive at £20 per night. Room was clean and decent, but overall it’s a little bit tired, with Wetherspoons-like carpet, worn paintwork, creaky doors etc. It could certainly do with a spruce up. Spa was very good.

The room was very nice, with swan bath towels. The environment was nice, between two towns, with the bus station just outside. The shop was run by a couple, the breakfast was delicious and the quantity was large, so make reservations in advance. A good stay experience.