The environment is good, the service is good, and the hotel breakfast is also good. The environment is good, the service is good, and the hotel breakfast is also good. The environment is good, the service is good, and the hotel breakfast is also good.
Get off the train at York and literally straight into this fab hotel. A step back in time with beautiful lounges to eat and drink in. Stunning gardens. Beautiful feel of Xmas with stunning trees and decorations. The New Year's Eve main meal was lovely, but would give the starter a miss, valute not for us. More plus's than negative's. Garden view room was cold with old sash windows, but comfy bed and clean room. Lovely view
Great hotel..great prices. Great location..downfalls are some windows don't shut and its cold with heating not always working and no hot water in some rooms
My wife and I stayed for a couple of nights. Checking in felt more tedious than it needed to be and our keys stopped working half way through the stay. We had a nice room with a comfortable bed and it was serviced, which isn't guaranteed these days. Breakfast was buffet style with plenty of choice. The staff were attentive and helpful. I'd stay there again.
Facilities: The loft quad room we stayed in was very comfortable
Hygiene: Very clean, snow-white bed sheets
Environment: Very quiet place, but the bus is not convenient
Service: Very good, friendly
Great hotel! Even though I only stayed one night in York this time, the hotel provided breakfast, and it was a very satisfying meal. The room was also very spacious, not at all cramped. I'll definitely come back next time.
Deluxe room was clean but very small. Twin beds were inches apart from each other with no room to move further apart. Meals were only adequate, the main courses we had both chosen from the evening menu weren’t available, sold out by 7pm, so we had to select alternatives, which were less than inspiring. Altogether a rather disappointing experience
Harrogate is a small town, largely populated by an older demographic. The hotel itself appears to be a converted old manor house, retaining a traditional architectural style. However, the interior facilities are quite dated.
My experience from entrance to reception was excellent, making me feel instantly at ease. It was clear that all staff members were dedicated and proud of their work, consistently going out of their way to assist guests. The breakfasts were truly wonderful and delicious! I especially want to commend Steve, the breakfast chef, whose outstanding cooking was matched only by his incredibly cheerful smile.
The staff were so very nice, nothing was too much trouble, we arrived with two small dogs and they were treated like royalty, Kim and Maria behind reception and also Maria who served us in the buffet were so nice and even though Maria was off duty (from the buffet in the morning)that evening she helped Kim out when I had a problem with the tv, and they sorted a new one out straight away. We fully intend to use the hotel again next time we are traveling that way. The hotel have exceptional great staff
Very Good
110 reviews
8.1/10
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8,7/10
Very Good
YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
GGuest UserGreat hotel..great prices. Great location..downfalls are some windows don't shut and its cold with heating not always working and no hot water in some rooms
LLauren MintoWe had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
BBonniegiftYork is a small historical city, this hotel inherits the city culture. British-style separate yard, tall black gate. Friendly uncle-level reception. The hotel is a bit old, the maintenance is very good, the room has a kettle, the necessary toiletries, the shower open in a variety of ways, and the small snacks are also prepared. Health is OK, the quality of the bed is also good. In short, it is a good experience
GGuest UserNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
EEvan3190The hotel is conveniently located close to the city walls, Butcher's Row, and the church, with many restaurants nearby. The hygiene was good, and the lobby was spacious. However, the room was very small, there was no Wi-Fi, and getting in and out was inconvenient. The hotel parking lot was also very small, requiring guests to park in an external lot.
GGuest UserLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
HHAIHUI GUOWe had a fantastic stay at this hotel! The front desk staff were incredibly helpful and friendly, making check-in a breeze and offering great recommendations. We loved the convenient on-site laundry facilities, which came in handy during our trip. The location is perfect – just a short walk from the river, with stunning views that made our evenings truly memorable. Highly recommend for anyone looking for comfort and scenic beauty!
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