This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price.
The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon.
Breakfast is a local meal. It is not enough for foreigners to eat.
There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool.
The staff always smiles and feels kind.
If you have luggage, drop off first at lobby since there is no concierge in the basement.
Overall check in and check out smooth and fast.
Hotel open the buffet for “sahur” even the choices not too many.
The room was clean, have nice view and balcony.
To get to fish pond, green house need quite effort, a bit challenging if you’re fasting.
The staff very helpful and nice.
Overall was pleasant experience
All your staffs are absolutely stunning and very inspiring. They are great workers they deserve more applause and honorarium.
Im in the field of hospitality industries also and I experienced an amazing feeling in your Hotel
Keep it up.. Allahumma baarik
Faisal Al Filibiny
Nice hotel, friendly staff, good location and value the money.... What a great choice👍 and you'll get welcoming drink and compliment in your room...feels so special
Location is strategic at Jalan Padjajaran Indah V which has plenty of restaurants, coffee shops and lounges along the road. You will never have to travel far to get your coffee (Point Coffee, Starbucks and Tanmu), the famous Ibu Rahayu Soto, Japanese food (Sushi Matsu and Yujo) and evening drinks at the lounges nearby (Barcelona, Bulan Madu Brew, etc).
Checking in and out was smooth with friendly staff. Room was large, clean, air conditioning good, water pressure strong and bed was comfortable. The hotel has a swimming pool and gym.
Breakfast was good with all local and Western food. Will repeat my stay if I am in Bogor.
It was pretty decent, but because it's new, the service isn't quite up to par yet. I got a room at the very end of the hall, and there was still construction going on, so it was noisy with the workers. Also, the bathroom door in my room was hard to close, so I had to call maintenance and waited 1.5 hours for them to fix the door. There was no offer to move me to another room, so a lot of our time was wasted. Other than that, it was okay. The staff was so-so, not very proactive. The bellboy wouldn't grab our luggage unless we asked. Maybe it's because it's new, hopefully, they can improve.
I had a pleasant stay at El Hotel Bandung. The hotel is nice and well-maintained, with clean rooms and a very convenient bathroom setup, making the stay comfortable and relaxing. The breakfast was excellent, offering a wide variety of choices that catered to different tastes.
The staff were very accommodating, friendly, and attentive, which made the overall experience even more enjoyable.
The only minor inconvenience was the absence of a universal or triple plug outlet. Since my charger has a different plug orientation, it was a bit challenging to charge my devices. Adding more universal outlets would greatly improve guest convenience.
Overall, it’s a good hotel with great service, cleanliness, and satisfying breakfast options — definitely worth considering when staying in Bandung.
Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.
Our room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily.
The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay.
The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down.
Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.
Great
189 reviews
9.2/10
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9.2/10
Great
GGuest UserI think the hotel need renovation because of the facilities inside room are quite old and dont look good.
For the cleanliness I gave only 2 star because I found small cockcroach inside my room near the bed and also I found the towel in bathroom is dirty and found short hair like around 2cm on the towel.
VVenisya ViolettaThank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :)
But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it.
Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore.
Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!
GGuest UserStayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
TTravellingmaudeFrom arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start.
The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well.
The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine.
Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine.
Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll.
Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.
LLCLH..Always a pleasure staying here, been here twice and still the better one among the many around town in terms of location, price, comfort, size, services and facilities
Kkokannie_There’s a reason why this hotel is rated as Top 3 on trip.com. Its location and hotel services is tip top.
We spent one full day at the hotel and enjoy its internal Kardon Restaurant on rooftop with Bandung chilling wind.
The cafes nearby all has the best Indonesia nasi goreng and mie goreng.
For golf lovers, there is this driving range and golf course just 5 mins drive away.
Most importantly, i love the unlimited water bottle supplies as I myself used to drinking lots of water daily.
Going into town takes around 30-45 mins depends on where you going.
I love this place. Quiet and peaceful.
GGuest UserTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
55tringI checked in at around 7:00 pm and was welcomed by a receptionist named Alya. She was very friendly and helpful in providing all the information I needed. The lobby décor and the overall hotel looked attractive. The café and restaurant were comfortable and spacious, but the food selection was not very exciting and seemed similar to that of a 3-star hotel. The room was clean, and the mattress was soft and comfortable. Considering the condition of the room and the food, I might not choose to stay at this hotel again; however, because the front desk service was excellent, it might be worth reconsidering.
GGuest UserOur room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
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