I have stayed at this hotel more than once and have never yet been disappointed!
The rooms are clean and smelt of fresh linen as I entered the room!
The boys and girls were very efficient and when I requested softer pillows .....it was very quickly and efficiently dealt with!
As a solo female travel I felt safe at the hotel and plenty of parking directly in front of the premises helped alot!
Checking in and checking out were made simple as I had booked online.
Heartily recommend this place and I will be back!
Hotel is centrally located in city centre and conveniently connected to surrounding attractions and eateries by foot or by transport.
Services by Hotel staffs and crews are good and warm.
Rooms are proportionately large and comfy & well maintained. TV reception is hopeless though.
Breakfast spread is not satisfactory. Not much choices and taste is bland. I would suggest not to purchase rooms with breakfast package and use this savings to purchase tastier and more cost effective breakfast from any eateries from shops near the hotel... You're welcome.
Parking is also a headache during peak periods... Not only is the fact that the parking is uncovered, whatever parking spaces that is available is very limited.
Other than that, overall, this hotel provides good value for money accommodation and services.
Oh yes, the main lobby is soo spacious and soothing place.
affordable price including breakfast if you are travelling with big families (>6 adults). the staffs did their best to accommodate with our request (buggy service, extra bed/pillow/blanket, breakfast options not bad). not much of expectation considering the price
Makanan semua sedap, senang parking, staff friendly, cuma perabot agak outdated version, and ada bunyi dari syiling tekanan air ke, dia kejap2 bunyi. Nice place for me to stay one night here.
The hotel is quite good and very clean. The service was excellent. It's very close to the city center, making it super convenient for exploring and dining out. The breakfast spread was also very generous. Excellent!
Toilet (lobby level) was filthy. There was no air-conditioner at the lobby nor at Lengkuas restaurant, was informed it has been in that state for a while.
Breakfast was good, variety of local delights.
Outside eateries are plentiful and Tesco is just across the street. Location is convenient for food hunters and business travellers. View was superb from 14th floor.
My room was ok, but my colleague next door had to change her room at midnite due to water leakage and smelly carpet.
Overall, the hotel need an upkeep.
Hotel near Kuah Town,Langkawi17.2% of visitors choose this area
YYuyue J2025.12.15
Booked seaview room. Perfect business gateway and of course family gateway. Can relax and enjoy swimming pool, beach and sunset after hectic meeting. with this kind of facilities, makes me missed my children and family because the facility really families friendly. The food was not many choices but fair enough as u can have breakfast by sea with such a nice view.
Hotel near Kuah Town,Langkawi17.2% of visitors choose this area
NNaz Ruhaiza2025.10.09
Used to be one of my fav hotels when I travelled to Langkawi. But during my current visit, I wasn’t keen about the vibes. Minimal choices of breakfast, not like before. The taste also not to my likings. The room was not as expected as 4-star hotel. The tv was not working well. Disturbing noises such as running water felt so annoying. I won’t return to this hotel again. 😥
Strategic location and it was within walking distance to Aman Central Shopping mall. Hotel equipped with basic amenities (forgot to bring my toothbrush and toothpaste and it was provided upon request - but not comb 😔). Hotel staff are friendly and helpful. Aircond in room was on good condition.
Hotel near Pantai Cenang,Langkawi63.9% of visitors choose this area
MM514245****2025.11.16
[”My stay here was absolutely perfect! The room was spotless and fresh, with no strange smells. The bedding was incredibly soft and felt amazing against my skin, like sleeping on a cloud. All the facilities were comprehensive and super easy to use thanks to the smart controls. The staff were incredibly warm and thoughtful, patiently answering all my questions from check-in onwards. The location is also fantastic – so convenient for getting around, eating, drinking, and having fun. I'll definitely choose this place again next time!”,”I'm absolutely hooked on this hotel! The minimalist yet luxurious decor is incredibly photogenic, and every detail exudes quality. Even the toiletries are from high-end fragrance brands, making for an excellent experience. The breakfast spread is rich and fresh, covering both Western and Chinese options, and even the coffee is fragrant and robust. The soundproofing is superb – it's so quiet at night that I slept soundly until I woke up naturally. The value for money is incredible; I've already recommended it to my friends!”,”This hidden gem of a hotel absolutely has to be recommended! The location is wonderfully quiet yet centrally located, with convenient transport links. You can walk to the subway station and shopping areas. The room itself is spacious and bright, with excellent natural light and ventilation, and the view from the window is open and unobstructed. The cleaning staff meticulously clean every day, leaving even the corners spotless. The service team is professional and thoughtful, always ready to help and incredibly warm. It was a perfectly wonderful stay, worth revisiting many times!”,”Choosing this hotel for my business trip was a smart decision! The business facilities are comprehensive, with a spacious and comfortable work area and stable, fast internet, making my productivity soar. The bedding provides excellent support, allowing me to fully relax after a long journey. The bathroom has a well-designed wet/dry separation, with plenty of hot water and stable temperature. The hotel also offers free laundry service and a fitness area. Every detail is perfect – it's my top choice for business travel!”]
Very Good
1067 reviews
8.2/10
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9.1/10
Great
RRatnaInitially we are curious because we never been outside the langkawi mainland. In our trip here, i think we are the only malaysian there, but the hospitality given to us both were beyond words. Amenities, room, location and food were perfect. For a nature lovers like us, i think is good place to run away from busy life in city.
Just be aware with the boat schedule, and plan your trip ahead. You can stay in the island whole day, but its depend on your type of holiday that you seek.
I definitely would come back again.
AAzlanismaillThe hotel is located a little away from the main attractions, which may not be ideal for sightseeing, but it does make the place feel more peaceful and suitable for relaxation or healing. The pool area is nice and enjoyable. However, during my stay, a group of guests gathered outside by the pool at night, speaking and laughing loudly. This disturbed the otherwise calm environment, and I wish the hotel could manage such situations better to ensure a restful stay for all guests. The price is affordable with breakfast.
JJariah SaadOur stay at Berjaya was pleasant. The room provided sufficient comfort and was clean. However, the rooms and entire property need serious upgrading. The staff was friendly and tried their best to attend to our needs and queries despite being very busy. A special shout-out to all the F&B staff who worked tirelessly meals after meals. The breakfast spread was good and sufficient despite the hotel being in full capacity. Overall, we felt our stay in Berjaya was good and value for money.
FFarhanaFuad⭐ 5/5
I really enjoyed my stay at this resort! The pool is huge and very clean — I swam for almost 3 hours each day during my 2-night stay 🤭.
My pool access room was super comfortable, clean, and beautifully designed. I also loved that there’s a bathtub!
A few small suggestions for improvement:
1. It would be great to have street lights at the junction leading to the resort.
2. Adding a clear sign at the entrance would help, especially at night or during rainy weather.
3. Breakfast was okay overall. The English-style options were good, but the local dishes like fried kuey teow, fried vermicelli, and nasi lemak could use a bit more flavour.
Overall, I had a pleasant and relaxing stay — definitely a resort I’d love to come back to! 🌴💦
GGuest UserThe chalet is located by a quiet beach near other resorts. It is unlike the other neighbouring beach which is full of tourists. Here you can enjoy privacy and quietness . We stayed in water chalet at the upper floor unit. Once entering the surrounding you will feel like you are in ancient Japanese or Korean past decade. It is a truly amazing experience. The room furniture is sturdy and well maintained. The outside and the inside really match my taste. The water chalet is unique and relaxing. I will sure book again.
The only thing I would like to raise for improvement is the stairs to go up the unit . It is very dark and the light will only be turned on at night at 7.00pm. Under the staircase you will see mass.
Other than these everything is okay.
AAshikinMustafaIt’s such a unique hotel! It’s exactly as what’s shown in the pictures. Super love the quirky decorations. My 2-yr old son were excited to see all the figurines and can’t get over the giant rabbit drinking the juice at the swimming pool. Having the beach at our doorstep was a huge bonus and the pool was also lovely. Staff was warm and friendly and the breakfast spread was so hearty and delicious. It’s definitely a hotel that we will go back to again and again!
NNaz RuhaizaUsed to be one of my fav hotels when I travelled to Langkawi. But during my current visit, I wasn’t keen about the vibes. Minimal choices of breakfast, not like before. The taste also not to my likings. The room was not as expected as 4-star hotel. The tv was not working well. Disturbing noises such as running water felt so annoying. I won’t return to this hotel again. 😥
AAnonymous User⭐️⭐️⭐️⭐️⭐️ Highly Recommended Stay!
Had a pleasant and comfortable stay at The Pure Hotel Langkawi. The room was very clean, modern, and well-maintained. Staff were friendly, polite, and helpful throughout our stay. The location is convenient — close to food places and just a short drive to tourist spots. Great value for money and perfect for a relaxing holiday. Will definitely come back again!
GGuest UserWe' re welcome by greeting,smooth checkin. The room kinda minimalist and clean. Spacious and got all the necessity we need. Strategic location, near night market, beach and other food stall & restaurant. Near the underwater world suitable for ur kids.
GGuest UserWe spent 4 days in this hotel with my daughter.
It's a descent hotel for the money. The location is very good, on the first line by the sea.
There are two swimming pools, but they are rarely used.
The area is clean and green.
There are many broken umbrellas and sun loungers. This is not well maintained.
The rooms are old and worn out, and there are constant problems with keys and air conditioning.
But, again, for the money, it's a decent hotel.
Not all rooms have phones. They don't tell you how to contact the reception. You have to figure out that there's a WhatsApp number somewhere to contact the reception. They don't mention it during check-in.
The reception staff was very disappointing. You have to write and remind them several times before they start doing anything.
There was a very unpleasant moment: it was a child's birthday, we asked the reception if they could arrange a cake. They said no, but shared the contacts of the store where you can buy. We bought a cake, brought it to the hotel, asked to put it in the refrigerator, as it wax very hot outside. It was said several times that they need to put it in the refrigerator, otherwise the cake would start to melt. They agreed. After two hours we took the cake that had leaked, which no one put in the refrigerator. In addition, the reception staff forbade us to eat the cake in the hotel restaurant, and sent us to the hut on the beach without lighting, plates and forks. And this is taking into account the fact that we were going to have dinner in the restaurant anyway. Disgusting service, isn't it?
Thanks a lot to the restaurant staff, who still agreed to accommodate us, helped us, and even played the song Happy Birthday.
The restaurant staff were wonderful, welcoming, very attentive both at breakfast and dinner, and helpful with other issues that were not even related to their job. This is the only service in the hotel that deserves a five-star rating. Many thanks to them
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