Posted on Feb 19, 2026|Standard Family Room
TinayuGiven that it's an offshore stay, the facilities and amenities can't be compared to those on land... but the scenery is fantastic and the staff are very enthusiastic, even if communication was a bit difficult due to language barriers. Overall, I'm very satisfied. As for areas for improvement, I have a suggestion regarding the meal package format! Personally, I think: 1. The meal package should be canceled in favor of an à la carte system. 2. A set menu option should be offered. 3. There should be improvements to management systems and oversight measures, etc. Overall, the dining experience was very poor and chaotic... Some people ate until they were stuffed, some wasted food, and some couldn't get any good food at all... The experience was extremely bad. I believe this isn't solely an issue with individual guests, but rather a significant hotel management problem ^_^
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Price per night from:€286
Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from:€35
Posted on Sep 9, 2026|Tanjung Sea View Terrace Twin
NunuJAMany people visit Kota Kinabalu just for its legendary sunsets, rumored to be among the top three in the world 🌇.
That's why we chose to stay at Shangri-La Tanjung Aru. The hotel boasts its own private beach, so you don't have to jostle with crowds at the public Tanjung Aru beach. The Sunset Bar, the lawn, and the beachfront boardwalk all offer incredible vantage points for the sunset. Although there was haze when we visited, we were lucky enough to catch a decent sunset that day 🌇 – a delicate pink and purple hue, perfect for photos.
To be honest, the hotel 🏨 grounds are massive, to the point where it's easy to get lost. After checking in, we couldn't find our room initially and had to ask staff to escort us. Even checking out, we almost couldn't find the front desk. However, the hotel offers a plethora of activities, and we simply didn't have enough time to explore everything.
If you're booking, I recommend getting a ground-floor sea view room. You can walk straight from your balcony to the beach, saving you a long detour.
Guests get priority for sunset viewing spots at the bar, with three price tiers. I think even if you book the cheapest option, you can still take photos in the more expensive sofa areas – no big deal. We booked the 198MB per person high-top seats, and the sunset photos turned out amazing.
The hotel even provides beach flip-flops, which is a thoughtful touch. However, when I called the front desk later that evening to request another pair, they sent a different type of standard hotel slipper. The person who delivered them seemed to be a local, and communication was a bit difficult. When I explained I wanted the other type, he seemed annoyed or something, and told me they only provide them once and don't restock those specific flip-flops. Is that really a rule? I think it's just laziness; that staff member was unhelpful 🙅♀️.
On a positive note, I have to commend the bar staff. They're super engaging, posing with a🫰 hand gesture in photos and even showing off a cool trick, balancing a bottle on their elbow – absolutely brilliant.
Another special shout-out goes to the young man at the coconut 🥥 stall by the beach. He's genuinely handsome and kind, with a great personality. It was incredibly hot on the beach that day, so we went to buy a coconut drink. While chatting, he asked how many days we were staying, and I mentioned I was leaving that very day. When it was time to pay, he refused to take my money, saying it was on him since it was my last day. I was so touched by his generosity.
The hotel breakfast is incredibly rich and delicious, with something for everyone.
I would definitely book here again next time. Everything was wonderful. I imagine many people also have lawn weddings here – it must be so romantic. If you're going diving at Tunku Abdul Rahman Park, it's very close to this hotel too.
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Price per night from:€179
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from:€193
Posted on Dec 21, 2025
Marylyn Kelly
It was my first time coming here, and the experience was unexpectedly wonderful. I really loved the sunset view—it was so beautiful. Breakfast and dinner were good and suited us well. However, it would be great if the breakfast tables could be cleaned more thoroughly. Overall, it’s a very nice place to relax, chill, and heal.
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Price per night from:€46
Posted on Apr 27, 2026|Executive Twin Suite
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night from:€43
Posted on Feb 10, 2026|Kinabalu Villa
TravelwithBamThe staff friendliness is just amzing 10/10. Excellent Service.Our room had amazing view of the sea and opposite resort called Gayana.
Dinner: Only Buffet option is available and its about RM167/person +taxes. The spread are fairly good and it is delicious.
Though they do have 2 more different Restaurant in the island,Japanese and fine dining.
Breakfast: Included in the room price. Menu changes daily.
I have nothing to complaint about the room,for us its comfortable.All rooms have exactly the dane Designs the only difference is where it is located. You are paying for the view.
Activities: For me I think 3 days 2 nights are perfect to spend your time here, swimming by the pool,kayaking,snorkling,Jungle trekking, visiting the private beach. 1 hour complimentary use of snorklinh masks. I like the public guests showers and towel provided.Very convinient.
One thing that I would like to comment is the boat fees are relatively very expansive.15 mins speedboat per person one way cost about Rm80+taxes..Just return trip cost RM170++ per person. This is not even including island conservation fees and tourist fees. All this added fees makes the Hotel cost more expansive. Because a boat trip to nearby or same Island cost only Rm40. GAYANA ECO RESORT provided inclusive/complimentary return boat fees. I hope the Management can improve this because we as Guests are going to spend more money on F&B and at the Bar.
Last but not least I would like to compliment the service and staffs in thsi Resort I think they did such an amazing job. Overalö the Resort is beautiful andclose to the nature.
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Price per night from:€189
Posted on Jun 9, 2026|Deluxe Villa With Private Balcony And Staircase
Mister Beewhats very good:
Staff Service Excellent
Easy access - down ladder - to sea
whats good:
good WiFi signal
Rooms, Main Area, Jetty
food - breakfast, lunch, tea and dinner - too much actually
in-room fridge
quiet rooms**
3 meals + tea included
in-room snacks and soft drinks included
what could improve:
we expected total privacy - vendors in outboard motorboats and sampans kept approaching our unit when they see us sitting on the deck or swimming; they hassle us into buying stuff - from coconuts to live lobsters - and don't leave easily - we weren't interested in as we have meals and tea covered in our package.
a boat with 2 sampans in tow always directly in front of our unit - eventhough approx 500-600 meters away - made us feel uncomfortable and invading our privacy
No Emergency Protocols in place
7.9 or 8.2 earthquake with epicentre in Mindanao - across the Sulu Sea - there was no information or updates from staff on the situation - we were having breakfast when we felt the main area swaying when there were no waves
we only got news on our mobile when back in the room
we delayed our morning swim and went into water around 9.50 am. Had a few very strong waves hitting us. Asked a passing staff regarding the quake, he said no problems.
after the swim we got news on our mobile that there was a Tsunami warning out and 0.4m wave could be hitting the shores of Semporna, Tawau and few other coastal cities of Eastern Sabah between 9.30am and 12.30pm 🤷🏾♂️
thankfully we survived to be able to write this.
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Price per night from:€197
Posted on Aug 3, 2026|Deluxe Twin Room With Boat Transfer
Guest User
Many of the positive reviews for this place are likely influenced by the free coconut water offered for writing a review upon check-out. Without any incentives, I'll honestly share my experience.
1. **Pros:** The water quality around Mantanani Island is excellent, and the snorkeling and diving offer stunning views. The staff are friendly, and the island scenery is definitely worth experiencing.
2. **Cons:** The island is swarming with tour groups, and there's a constant stream of elderly people and children, so it's not ideal if you're looking for a peaceful atmosphere. We stayed for three nights, paying over 4,000, and were assigned room 27, which was right next to the staff dormitory. The facilities in the room were very old. Additionally, the adjacent room housed different tour guides every day, and we couldn't see the sea at all from our room. For independent travelers paying this price, getting a room like this is truly unsatisfactory.
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Price per night from:€122
Posted on Aug 14, 2026|Standard Twin Room
Guest UserThe location is excellent. Great value for money too. During my 6-night stay, I used breakfast once, and I was satisfied with the quality. From the window, you can see the port of Jezertun directly, and across the way is Suriasbahamol. It was nice that it was close to Filipino Market and Gayatri Street, and there was a convenience store and a bank. The room cleaning wasn’t done properly, so I mentioned it, and it was fixed immediately. I changed the shower filter every other day. Best value-for-money hotel. If I go to Kota Kinabalu again, I will use it once more. A little further on there’s a Dikingsaba durian shop, and it’s delicious.
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Price per night from:€25