Hotel near Praia da Rocha,Portimao100% of visitors choose this area
GGuest User2026.02.03
This hotel is outdated and doesn't deserve its 5-star rating; it's more like a 2 or 3-star property. We stayed for 2 nights and didn't have any hot water, so we had to take cold showers in winter at a supposedly 5-star hotel! I mentioned this at the reception to request a commercial gesture, but the manager wasn't there. I left my number, and so far, no one has contacted me! The breakfast was decent enough, and the beach view was absolutely lovely. When I made my reservation, I requested an upstairs room, but we were given a ground-floor room. I'm disappointed with this stay and wouldn't recommend it.
Just managed to book this for 1 day for my birthday weekendfor myself and my daughter and wished I had booked it for the entire duration of my 6 day stay in Portugal. Clean, peaceful, pool was crystal clear, staff were friendly. d I somehow managed to get it for a very competitive price, not the usual rate. Guess it was birthday luck 😎 Please refer to some pics🥰🥰🥰🥰🥰🥰
Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.
Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!
Overall it is a solid 4.5 star hotel and experience. The location is unbeatable, with breath-taking beach and sea view just off the front desk, as well as our beach room. The beach room is highly recommended for someone into the ocean view. The facility and staff are great. The Mercado even sells medicine (we got Gasvicon) which my wife could use the day we were there. The only downside that makes it not a full 5 star is that the room, decoration, and furniture are a bit outdated.
Amabilidad del personal. Hotel con buen precio y que cuenta con las cosas que uno espera. Destaco además que el parking es gratuito. El desayuno es estupendo.
Si he de poner una pega es el del ascensor, que era pequeño. Tampoco sé si había más de uno. Realmente no me hizo falta porque nos alojamos en la primera planta.
En definitiva, es un hotel funcional, bien situado y con una relación calidad/precio muy competitiva.
Very clean and new hotel. The carpets in the hallways were brilliant - well thought out to make wheeled suitcases easy to pull; also stylish. Bed was super comfortable, AC very effective, room was kept immaculately clean by friendly cleaning staff. Friendly staff served breakfast and in the roof top bar which was amazing, with 360degree views. Dipping pool and sun loungers were well-used; hard to get a lounger in time!
Downside: some very odd management decisions. Despite description on Trip there was no cafe, no lunch or dinner and not even bar snacks! I rang on the 2nd day to ask for a bottle of water … response “Madam, this is a 3* hotel. You only get a bottle of water on your first day”!! Bizarre. I was able to buy a $0.99 bottle from the bar for €2.50!
Breakfast: the ubiquitous coffee machine producing the most disgusting coffee - I tried all of them! In the end I risked tea and even the hot water had scum on it. I know I was not alone … bacon - HP sauce standing proud like a statue - no sausages, cooked tomato, fried egg etc! Pancakes and waffles - no syrup! Nice fresh bread rolls and croissants. Sliced cheese and packaged ham. Selection of cereals, orange juice and good selection of fruit. After 5 breakfasts I got fed up.
WARNING - I was asked to give them my debit card to pay - she wrote down all the details! After I thought - why? I asked why - she said do they could charge me after I left if anything was missing or broken. I was assured this was legal in Portugal! I told them that was what “checkout” was for! I froze my card but I was really angry and when I have time to get a replacement I will need to cancel it!
Balcony nice but only looked onto other rooms! Looking down - WHY NO GARDEN???!!! Just rooftops.
I recommend a 4 hour boat trip …. Maybe 30m pleasant walk. Also hire bikes and go to the Nature Reserve - don’t miss Roman Salt Pits and beach crabs ….😊
Big hotel with SPA services. I stayed during winter time and only SPA facilities indoor were available, but in summer they also have an outdoor pool and I think also a partnership with a private beach. The room was nice and clean. The complex is big and there are different building all connected. The breakfast is huge and there a lot of local specialties and more international food. The hotel is right in the middle of Lagos and from there you can easily walk around. They also have a free outdoor parking or a paying indoor parking. The staff was courteous and gentle.
Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
Good location just off from the main area, so it is nice e and quiet. Hotel is absolutely spotless and would stay here again. Only onr mild issue is the skateboard ramps a the back of property but they only seem to be used in frequently and never late at night.
Very Good
45 reviews
8.8/10
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JPY 10,604
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9,2/10
Great
Lovely location and hotel Excellent value for money
Excellent location minutes walk from the city centre and overlooking the marina. Room was fabulous - upgraded although we didn’t ask for an upgrade. Although the room wasn’t ready the receptionist said he would ring us when the room was ready and he did just that. Rooftop swimming pool and solarium is a real bonus and the gym is well equipped. Breakfast is buffet style and has an excellent choice. Dining room overlooks harbour and being serenaded by Andres piano playing at breakfast was the icing on the cake.
Perfect airport hotel with beach access – and booked flawlessly through Trip.com! ★★★★★ I picked this hotel for an early 6 a.m. flight out of Faro Airport, and it was the ideal choice. It’s only ~3 km from the terminal yet incredibly quiet – I never heard a single plane. The real surprise is the location: just a 1-minute walk to a beautiful beach with stunning sunsets and a few lovely beachfront bars and cafés. Check-in and check-out were fast and friendly. The English-speaking staff even helped carry my four heavy suitcases to the room without me asking. I got a decent sea-view room with plenty of space for all my luggage, effective air conditioning (that doubles as heating), and a bathroom with a bathtub. At 3 a.m. I easily got an Uber to the airport (tip: mention lots of luggage when booking the ride so a larger car is sent). A quick note on booking: I’m a long-time user of other booking websites, but this time I tried Trip.com for both the flight and the hotel. The pricing was completely transparent – exactly what you see is what you pay, with no nasty surprises at checkout like I’ve experienced elsewhere. I’m officially switching to Trip.com from now on! Fantastic value, perfect location, and wonderful staff. I’ll definitely stay here again next time I fly from Faro. Highly recommended! Obrigado! 🌅✈️
The hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
Very friendly staff, clean and new simple rooms. Breakfast has everything, fresh and tasty. Not far from the Center and not so far from Beaches. I would really recommend to stay in this nice designed Hotel.
The hotel was fantastic—spotlessly clean, with my room tidied daily. The breakfast and facilities were excellent. They also allowed me to store my luggage after check-out and continue using the swimming pool and lounge. I highly recommend this hotel to everyone!
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