I always enjoy staying at this hotel. It's clean and comfortable, and it comes with a wonderful breakfast! Staff is friendly and very helpful when needed. The beds are very comfortable, and a blankets are warm!
It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
The location is good. I am not a fan of staying on the *****, the traffic is to much. Decent place for the price. I would not plan on eating the hot breakfast, it was terrible. Gravy was slightly flavored water. Kids enjoyed the pool, but they had no towels in the tote, even though worker said they were there. I was overall happy with place for the price I paid.
Pretty uneventful stay. Nothing outstanding, but the room was huge and the gym was decent (tv didn't work though— or maybe the just the remote). Breakfast very typical of this type— not much to eat for those on healthier regimes. I had eggs— that's it. A tour bus had stayed there and the food was often cleaned out quickly. Timing was everything, but the staff did all they could. This is my second review of this hotel. There was a funky smell in the room when the freezing AC was turned down. Once I was in bed I figured it out. It was dog, wet dog cologne. Just as bad as a smoking room. In the morning, picking up my shoes, there was dog hair all intertwined in the carpet. Smell confirmed. Upon my first review, I got an email from BW stating their generic concern at my review without stating my specific, but please stay with them again. I stay in hotels right now about ⅓-½ the year and BW has been a staple. This doesn't change my option that the chain is a decent value, but its disappointing that they couldn't even respond more specifically, not that I expected a response, but please don't pretend they care.
Hot breakfast was nice (self made waffles), biscuits and gravy, eggs, sausage. Also had options for cereal, oatmeal, and toast. The only downside was the numerous flies that were on the property and kept getting into the rooms. We counted and killed 5 flies during our one night stay.
It was cheap but very clean, with good security, so I was very satisfied!
The building itself has a luxurious feel, and I would definitely like to use it again!
We had an amazing time. My families first time and it was an absolute blast. From the easy check in to the amazing villa and wonderful customer service. We will definitely be booking again. Loved that the villa had a beautiful balcony. It was nice to watch the sun set.
On Lake Taneycomo in Missouri, the Hilton Promenade at Branson Landing hotel is located in the new Branson Landing shopping and entertainment district. Our full-service hotel is located in the heart of Historic Downtown Branson and is directly across from the Hilton Branson Convention Center hotel and the Branson Convention Center. Close to the new Branson Landing retail and entertainment district situated on Lake Taneycomo, we are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Titanic Museum and numerous attractions.
Our hotel features 242 guest rooms, suites and condos with spectacular views of Lake Taneycomo and downtown Branson, Missouri. Our accommodations will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Our one and two-bedroom condos feature a fully equipped kitchen and much more. Other amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel HD TV, the Hilton Alarm Clock Radio with MP3 adapter, two dual-line phones, wired and wireless high-speed Internet access and much more.
Hilton Promenade at Branson Landing Hotel Features: Access 24-hours daily to our fitness center featuring a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with heated whirlpool before striking out on your next Branson adventure. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wireless high-speed Internet in guest rooms and meeting rooms. 1,898 square feet of flexible meeting space including three meeting rooms. The Payne Stewart Golf Course is now open for your enjoyment. Only 3 miles from our hotel, you can enjoy 18 holes of golf while walking in the footsteps of the great Payne Stewart.
Whether your stay at the hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson.
Travel should take you places!
Very Good
100 reviews
8.2/10
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8.2/10
Very Good
Friendly and helpful front desk. Comfortable room on top floor. Large comfortable shared lounge and games area if wanted for a group. Convenient location to universities and train station or town amenities by car or walking. Unfortunately, there is no on-site parking, but you can get advice for where in the city to park.
GGuest UserFinding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the strip. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.
This hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area. I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks! Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
GGuest UserDisappointing Stay – Would Strongly Advise Against Booking
I traveled to Festus for a car show and needed a budget-friendly hotel near local amenities. While this property met that basic requirement, nearly every other aspect of my stay was a disappointment—and at times, unacceptable.
To start, the hotel was unbearably hot inside. There was no functioning indoor air conditioning, and the common areas remained well above 80 degrees throughout my stay. Check-in was quick, but the front desk staff seemed unfamiliar with the facility—unable to even direct me to the pool, which I never located due to the complete lack of signage.
The complimentary breakfast was, frankly, insulting. The food options were minimal and unappetizing—particularly the English muffins, which were so hard they could double as hockey pucks. The oppressive heat made it nearly impossible to sit and eat in the dining area anyway.
My room, while clean, was far from comfortable. The mattress was extremely hard—comparable to sleeping on bare concrete—and the cramped toilet and shower area offered no room to move. Several cockroaches were spotted both in my room and in common areas, raising serious concerns about cleanliness and maintenance.
While I understand the hotel is currently under construction and the staff I interacted with were courteous, that alone cannot excuse the overall experience. The current conditions are simply not acceptable for paying guests.
I had high hopes for this location but left deeply disappointed. Unless you have absolutely no other options within your budget, or until after renovations are fully completed (well beyond 2025), I strongly advise against staying here. I will not be returning.
This is the 3rd time I've booked our family to stay here. Obviously they're doing something right... Well lots of things. I didn't get any pics this time, but believe me that the room was clean and ready when we arrived. We needed the bedding to be feather/down free due to allergies. Breakfast was standard and easy to eat; prepackaged waffle, biscuit and gravy, turkey and pork sausages, eggs, cereals, breads, etc.
We seriously loved this place!! Other than the fact it just LOOKED like a cool place to stay from the pics, it actually was a really cool place to stay. My 10 and 14yr olds, my husband and I stayed for this visit. Husbands aren't that cool so he didn't really care lol ;). But me and my 2 girls absolutely loved riding in the elevator. You can pay more for a higher room and more for a room with an indoor balcony. We did neither but were lucky enough to get up on the 4th floor. The elevator is activated with your room key, and you can only go on the floor your room is, the lower level with the pool and dining and the main level (entrance), so no fun rides to the top lol. The room was clean and spacious. It didn't smell. The beds seemed clean as well as the bathroom. We LOVED the atrium feature, getting up at 6am to swim while being able to look at the sunrise and the clouds was so much fun. My girls and I decided when we come back to the area that we want to stay here EVERY TIME lol. Complaints are minimal and they are made up by how much we enjoyed the hotel. Didn't care for having to pay to park at the hotel. There are free spots but that is very limited. The water looked kinda cloudy... Which made me feel a little weird, but we got in anyways and had a blast. The floor of the pool is very...scratchy and easy to cut yourself on. My daughter scaped her elbow on it and when she got out it started bleeding a little. They need to refinish the lining of the pool for sure. However, the pool was heated and we appreciated that.
The room itself was a masterclass in modern design, balancing aesthetic appeal with practical comfort. The floor-to-ceiling windows provided a stunning view of the skyline, while the high-quality linens and soundproofing ensured a peaceful night's sleep despite the central location. Small touches, like a locally sourced snack basket and a high-end espresso machine, added a layer of luxury that is often missing from larger chains. The amenities were equally impressive. The rooftop terrace served as a perfect evening retreat, featuring a curated selection of beverages and a relaxed atmosphere. For those looking to stay active, the fitness center was well-maintained with a variety of equipment. Breakfast each morning was a highlight, offering a diverse spread of fresh, seasonal options that catered to various tastes, including several thoughtful plant-based and gluten-free choices. What truly stood out, however, was the level of service. Every interaction felt genuine and personalized, with the concierge providing excellent recommendations for nearby galleries and dining spots that weren't just the typical tourist traps. It is rare to find a hotel that manages to feel both sophisticated and genuinely hospitable. For anyone planning a trip, whether for business or leisure, this property offers an exceptional blend of style, comfort, and top-tier service.
Best place to stay in the Clayton/STL area if you are visiting WashU. Staff is A+. I have tried at least five other hotels, and since I stayed in January 2024, I constantly repeat when I visit the town. Breakfast is GREAT! This is not your typical breakfast ”INCLUDED!” Extremely clean! They are doing renovations, and you will be greatly surprised at how good it looks every time you go! Plenty of parking and safe! Stay here, you won't regret it!
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