the service was good, but there were stain on the bed sheet and hair on the floor even after house keeping, hope they can improve the cleaning a bit.
and the water was not hot enough, other than that everything else is ok.
We stayed there for 3 nights, we got picked up from the airport for free, on level 3 departure. The shuttle runs approximately every half an hour.
The room was on level 10. It's a modern and very clean room, that's what we like about. It's a little noisy sometimes from airplanes taking off, but it depends on the wind direction, sometimes we didn't get the noise.
Capstan train station was the nearest to the hotel about 15 minutes walk.
Price wise was reasonable for a Fourstar hotel, that's the reason why we liked this hotel.
A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
During the epidemic, breakfast was changed to take-out packaging, which is quite rich, with bagels, muffins, boiled eggs, apples, and a bottle of mineral water! The room is quite satisfactory and Canadian standard equipment, convenient parking, free parking
My husband booked a two night stay at Painter's lodge for my birthday. Apparently the lodge is under new management and just opened 2 days before our stay. This lodge must have been quite the hotel in its day. It needs a lot of work and with love and care I think it will reach its original beauty.
The staff were friendly and very helpful. The restaurant and bar were not up and running but we were offered a continental breakfast of yogurt, fruit, granola bars and juice.
The location was perfect and the decor was lovely. It felt like time had been turned back to a wonderful era. Lots of history displayed on the walls.
We had a wonderful stay.
I recently stayed at the Courtyard Nanaimo and had a lovely experience. The room was clean, spacious, and well-equipped, with good coffee facilities—a nice touch to start the day.
The location was perfect, close to the seaside and many great restaurants, making it easy to explore the area.
The only downside was that parking wasn’t free, which was a bit disappointing. There was also a payment error where my card was charged multiple times, but the hotel handled it professionally and issued a quick refund, which I appreciated.
Overall, it was a great stay, and I would happily return!
4/5 stars ⭐⭐⭐⭐ (would have been 5/5 with free parking!)
Older hotel but nicely updated while keeping it's charm. Our room was spotlessly clean. The lobby had fresh coffee and teas to make along with comfortable couches, a gym, jacuzzi and sauna.
All I can say is the kids loved it other than the beds. The beds were both visibly sunken in the middle. This was in room 164. Our friends stayed in another room and had great beds. Ours needs replacing badly.
The worst part was the noise at night heard until everyone settled down for the night around midnight. (We use earplugs and still too noisy)
The rooms aren’t sound proof at all. Upstairs or down. Our friends stayed in a room upstairs and had the same problem.
The best part was the pool for the kids which is why we chose to stay here along with the included breakfast(yogurt, peaches fruit cups, white bread for toast, cereal, make your own pancakes, juice and coffee. Had milk but no cream for coffee which many voiced their disappointed ). Very minimal breakfast but kids were happy enough.
Hopefully management can make a few changes to make the stay better for the guests to come.
Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip
- location is unbeatable, 1 min walk from check in areas
- staff was all around very friendly
- high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc).
- beds were extremely comfortable
- breakfast is à la carte with views of the airplanes / terminals
- gym is small but all you need is there
Amazing
483 reviews
9.4/10
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8.1/10
Very Good
GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
LLLTYDThe counter staff was so kind to accommodate us in the handicapped room when I requested for it. Everything in the room looked great except that there was no real cabinet for clothing. And they only provided 2 hangers (I attached a photo). The hotel is surrounded by different restaurants and malls. A short walk to Walmart and Lansdowne Centre. Nearby skytrain station and bus stops. Parking lot is huge and can accommodate a lot of cars (with a minimal parking fee if you’re a hotel guest).
WWonjae JangThe room is clean and well-maintained. Very good buffet breakfast included. The staff is nice and friendly. The location is great near the airport, the shuttle bus service is awesome, there are Costco just across the street and it locates just walking-distance to Sky Train station.
GGuest UserNice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods.
Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.
GGuest UserHappy with overall stay experience - clean, excellent service, fantastic room. The feel of the hotel was unique in its vintage and historically significant decor. Only felt that the restaurants within the hotel were not exactly family friendly but there are plenty of them just right outside the hotel for us.
Wwabbwty20060703For downtown Vancouver, the price of this room is very reasonable, and the location is super convenient. Especially, the bedding is really comfortable. Plus, you can store your luggage for free! I'll definitely choose this place again next time I'm here. I truly felt the warmth and inclusivity in this city.
MMikki LizIt was my second time staying at this hotel.
There were two things I really needed to mention.
First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.”
I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy.
After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in.
Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before.
The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲
The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor.
The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers.
The housekeeping staff were all super friendly though.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
TtraveldivaphVery good location. A lot of bars and restaurants nearby. Staffs are very friendly and accommodating. There’s overflowing coffee at the lobby and they clean the room everyday. One of the beds in my room needs replacement, and the carpet is old and it gives the room a bit of smell. Overall, the experience was good!
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