Hotel near Porta Nuova,Verona66.7% of visitors choose this area
MMelissa2025.08.27
The hotel is about 10 mins walk to train station and bus terminal. Lobby is decorated elegantly with friendly staff. The room is spacious and clean with comfortable beds. The bathroom is spacious too.
Breakfast is wide spread and sumptuous. The staff who check us in for breakfast welcomed us with lovely smile and warm greetings 👍❤️.
2N pleasant stay in the fantastic hotel 🤗
A really friendly and accommodating team!
Everyone was super friendly, at reception, at the bar and also the cleaning team. The cleaning team cleaned extremely quickly and cleanly. The breakfast was fine, it was the same every day. The pool was very pleasant. The only thing to complain about was that you only get one pillow, which was quite thin and flat. The rooms are also a bit thin and you can hear people talking on the balcony. Otherwise a really great hotel with a perfect location!
Good hotel - as you would expect from a Hilton Brand. Rooms are large and beds and bedding are comfortable. The hotel's corridors need a refurb or clean up.
Negative point - the cleaning staff do not replace water / tea / coffee etc... Needed to call reception to get this.
Location is an issue is you don't have a car. There is no public transport nearby, no shops or restaurants that you can walk to. Nearest shops / restaurants are 8 mins drive.
At this hotel, you are only 5 minutes walk from everything you need to see. The reception is welcoming, the room was comfortable and the breakfast was what you need. Easier to get to from the railway station and then you are right in the heart of the city. I would recommend this hotel.
I always choose this hotel when I go to Milan. It's only 2 minutes from the highway, very convenient, and there's no traffic jam. The hotel quilt is very comfortable and clean. Parking in the city center is troublesome, expensive, and the environment is poor. The public security is also worrying. It's more convenient to go around in the city center or in the suburbs. There is a large Japanese restaurant and shopping center next to the hotel, which is very convenient for eating and drinking.
Very Good
56 reviews
8.6/10
Price from
€63
per night
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8.6/10
Very Good
11365171****The quality of chain brands is consistently good. The room was clean and spacious enough for our family of four. The breakfast was also quite plentiful.
GGuest UserThe hotel location is excellent. It’s just a 3-minute walk to the train and bus stations that go to Venice and the airport. There are also plenty of restaurants nearby. The room was comfortable and clean, and reception service was okay. But one thing really annoyed me: I don’t understand why a 4-star hotel doesn’t provide a kettle in the room. I drink tea, and there was only a coffee machine available. The reception told me to get hot water from the bar, which is fine, but the hot water looked dirty and didn’t seem clean. Also, the curtains never fully closed, there was always a gap, so it didn’t feel fully private.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
GGuest UserThe hotel reception blamed Trip.com, saying they should not and cannot charge the city tax, and then asked me to pay again.
Overall, I had a good experience at the hotel, but the reception staff need better training. When I checked out, the receptionist asked me to pay the city tax. I told her that my booking clearly included the city tax, but she kept insisting that what I had prepaid did not cover it.
At that moment, I couldn’t find the booking receipt in my email, so I couldn’t show her proof right away. Because she kept saying I was wrong, my teenage son started to believe her and argued with me, saying, “If she asks for it, just pay, it’s only €14.” This was upsetting, not because of the money, but because it set the wrong example for my son.
In the end, I paid the €14 again and then took about 10 minutes to search through my email. When I finally found the booking receipt, I went back to show it to her — proving that I was right and the city tax had already been included. At that point, she asked someone else for help (possibly a manager), and instead of apologizing, they blamed Trip.com, saying I should ask the agent for a refund.
I later contacted Trip.com, and they processed the refund without any issues. I’ve used Trip.com many times before, and I’ve never had a problem like this. The real issue here is not the money but the lack of professionalism at the hotel reception.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
GGuest UserStaying in Murano definitely has its pros and cons. Either way, the hotel is situated perfectly in front of the boat stop and boats run very frequently (only at night is the service limited from the venetian side, meaning one has to walk to F.de Nove, which takes ca 20-25 min from San Marco Square).
Hotel itself has large rooms and all necessary amenities. Would certainly stay here again.
Recommendations for improving:
- more reliable hot water in the shower (water was maximum lukewarm in the mornings when we showered).
- more check-in desks/staff
- teach housekeeping to restock coffee capsules (we had to repeatedly ask)
AAlvinOngThis is an ideal studio hotel. There is a small kitchenette with induction cooker and microwave. Also a dishwasher and fridge. All cutlery, pots and pans are there. Supermarket (Interspar) is just 5 mins walk away. There are a few eateries nearby the hotel. All the staff are friendly. We were met by staff Hinda who was super helpful. There is also a laundry room on ground floor.
To go over to Venice just need to walk across the road to the bus stop above the flyover bridge. Many buses go to Venezia, 2, 7, 7E, 8E.
The train station is about 5-10 mins walk from hotel.
Highly recommend this hotel to anyone going to Venice.
RRogerMy wife and I checked in on a Tuesday after getting off a 9 day cruise. We arrived earlier than we had expected and earlier than check in time. They jumped right on getting our room ready, that same night my wife started getting very sick. I went to the mall, that is just down the street from the hotel, and picked up some covid test kit and found out that she had covid. The staff jumped through hoops to meet our needs, Called me cab to take my wife to the hospital, furnished bus route and schedule, extended our stay by 2 days helped with finding a drug store where i could get meds for the wife then called me a cab to get me there. There is much more that they assisted me with while there and showing concern for the wife's health.
The breakfast buffet was the best I have ever seen and service there was great.
Highly recommend this hotel for your stay,
GGuest UserWe were a night we sleeped well, the room was spacious and we made a good breakfast. (ahead after our request). The only thing I can recommend is a cart where the hotel's parking is located. (In this period they are doing work) and it was hard to find.
If I have an opportunity, I will certainly return to that structure.
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