Posted on Sep 18, 2025
Arturo Enrique Veve
This hotel is very convenient for a Seattle layover. The room was comfortable and clean, and the location near the metro is a plus. The 20% discount at the nearby Denny's restaurant was a good perk.
However, the front desk service was poor. They gave unclear instructions for the airport shuttle, assuming I knew the layout of the airport, and were hard to reach by phone, hanging up on me several times. Most concerning, they double-charged my credit card at check-in even though I had pre-paid through Trip.com.
Thankfully, Trip.com's customer service was excellent. I reported the issue to them, and they quickly contacted the hotel and secured a full refund for the overcharge.
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Price per night from:JPY 11,698
Posted on Jan 2, 2026
Guest User
Discovered this spot on a website about hot springs in the state of OR while trying to figure out where to spend NYE by myself as a single woman in need of some R&R. Booked through a third party site to get a tiny discount, but a tad nervous about what it might be like because the pictures didn't quite do it justice. Showed up with low expectations and had my mind blown! Room and bed were ultra comfy! I got a room with a private balcony and personal hot tub on it — so amazing! No chlorine in the personal hot tub and all fresh mineral water. At night, while sitting in one corner of it, I could barely even tell that I got one of the cheaper room options of this kind that faced the parking lot ;) During the day... obviously I could see the dang parking lot, but whatever, next time I'll pay more for a forest facing room. The communal hot springs and mineral pool + sauna & cold plunge were AMAZING. I went after 8pm (adult hours 8-10pm) to avoid children. One couple unfortunately thought it was appropriate to blatantly ignore the huge sign at the door and allow their 8 or 9 year old son into the outdoor hot spring, but I just ignored them because ain't nobody got time to police other people's poor choices on a holiday that I was trying to relax. I had at least 20 mins of the big mineral pool all to myself so I swam & even got the sauna to myself at one point for about 15 mins! Cheeseburger and cocktails at the bar were AMAZING. The bartender was so kind. Burger exceeded my expectations — I'll go back for a proper meal after 5pm next time (I got there too early, starving, so missed fancy dinner). Free bites and a champagne taste in the lounge with live music for the holiday was a TREAT. And especially loved the free sparkling apple juice in my room to ring in the new year solo. Hiked on the property after dinner — GORGEOUS. I'll be back for spa treatments next time too! Booked too last minute and couldn't get a massage in, sadly. Slept like a baby. My only complaint is the room was so bland — no art on the walls! And as mentioned, the photos on the website I booked the room through didn't do it justice either! Additionally, no one answered the phone when I called trying to book, which was frustrating, and they didn't even have a voicemail or anything set up to figure out calling back later. Nonetheless, if y'all need art — I've got a ton to hang & accept commissions! Would 𝓵𝓸𝓿𝓮 to help promote this amazing place & be a bigger part of it in the future!!
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Price per night from:JPY 22,007
Posted on Aug 18, 2026|standard Two Queen Room Non smoking
Guest UserI stayed at this hotel for two nights while renting a car at Seattle Airport. Overall, for the price, it was quite good. The room was spacious and clean. The only issue was an odd smell in the hallway leading to the room, possibly due to the long corridor and insufficient ventilation. The hotel also offers free airport shuttle service, along with coffee and hot water. It's quite convenient to walk to the airport light rail station (Platform 64) from the hotel, about 600 meters and a 10-minute walk. The terminal is about 500 meters away. You can take the Link 1 line from there to downtown areas like Chinatown, the Space Needle, and Pike Place Market.
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Price per night from:JPY 9,227
Posted on Mar 28, 2026
TANGHANS
Air Canada arbitrarily cancelled my flight, which was completely unreasonable and so capricious! I was forced to stay an extra day in Seattle and book another night's accommodation. To catch an early morning rebooked flight back to Vancouver the next day, I stayed with my child at the Hilton near the airport. It was cleaner and tidier than hotels downtown, more affordable, and the service was much better. Everything about check-in was explained very clearly.
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Price per night from:JPY 19,701
Posted on Sep 28, 2024
Stephen_S
Location is convenient for South Tacoma. Public areas and rooms clean. Not that it is a located in commercial urban area with theft, I saw a van window was broke in to and tools were stolen. If you stay anywhere, park away from the fence in well lighted area and do not leave any valuable in your vehicles. ***** and theft are problem all over many states, so must protect yourself.
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Price per night from:JPY 17,041
Posted on Oct 22, 2024
AlHuang
Everything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.
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Price per night from:JPY 13,793
Posted on Feb 8, 2026
Guest User
In my opinion, this is the best hotel in Berkeley. All rooms are suites. The hotel is very new, with a great atmosphere. The fireplace in the lobby was especially comforting for someone like me who is very sensitive to the cold. The breakfast was quite substantial for an American hotel, especially with its wide variety of fruits and dairy products, such as yogurt and soy milk.
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Price per night from:JPY 20,407
Posted on Apr 9, 2026
Anonymous User
Facilities: They're currently renovating, and breakfast wasn't available during my stay... they said they'd issue a refund. The gym wasn't open either, but guests can use the gym at the hotel next door.
Cleanliness: Pretty clean.
Environment: It's right next to the DT, so it's convenient and safe to walk everywhere.
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Price per night from:JPY 28,409
Posted on Jul 31, 2026|Deluxe Queen Room
Guest UserWhen we went to stay there the pictures did not match online. The shower head attached to the wall was coming off and when asked what they could do about it (the shower head coming off the wall and the pictures not matching online) they didn't offer an alternative room and said they couldn't repair the shower head until after we leave because of how long the caulking takes to dry. The walls were painted white and was on the carpets as well. I would not recommend staying here.
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Price per night from:JPY 19,748
Posted on Jul 4, 2025|King Suite Jetted Tub
Fay23Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
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Price per night from:JPY 14,711