Hot Springs Hotels in Taiwan, China
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Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 52.9% of visitors choose this area
GGuest User 2026.01.23
My overall experience during the stay had its pros and cons.
First, let's talk about the downsides. The hotel's elevators are a bit small, and there are only three of them. During peak check-in and check-out times, you really need a lot of patience, as you often have to wait for a while. The room has a split air conditioning unit, but its cooling performance was just average. For someone who gets hot easily, it might not feel cool enough at night, which slightly detracts from the comfort.
However! The absolute highlight and most surprising aspect of this stay was definitely the hotel's hot spring ♨️. I happened to visit on a misty day, and soaking in the hot spring while being surrounded by fog created an incredible atmosphere – it was super relaxing and therapeutic. At that moment, I truly felt like I had made the right choice. Because of this amazing hot spring experience, the earlier minor drawbacks were greatly overshadowed.
Overall, if your trip to Jiaoxi is primarily for hot springs and relaxation, this place is definitely worth considering. But if you're coming for the hardware and high comfort level typically expected from a 4-star hotel, you might need to slightly adjust your expectations.
#JiaoxiKilin #JiaoxiHotSpring #JiaoxiAccommodation #YilanAccommodation #HotSpringTrip #RelaxingTravel
521 reviews
8.9/10
Price from
£44
per night
Hotel near Chihpen Hot Springs,Taitung 10.9% of visitors choose this area
CChoi 2025.03.28
A famous hot spring hotel in Zhiben Hot Spring District, it has a beautiful environment and is large, with many hot spring pools for you to soak in. The room was clean and tidy, and the breakfast buffet was quite rich. It is also convenient to buy drinks and snacks near 7-11.
Good
158 reviews
9.0/10
Price from
£52
per night
Hotel near Sun Moon Lake Water Pier,Nantou 25% of visitors choose this area
GGuest User 2025.12.21
The room was clean and comfortable. Even though it didn't have a lake view, the scenery was still great. You could enjoy the hot springs, and the staff were very friendly. The location was also super convenient.
162 reviews
8.7/10
Price from
£86
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 52.9% of visitors choose this area
Ppiyaeric chen 2025.12.21
This seems to be a fairly new hot spring hotel. The overall vibe is simple and stylish, and the staff are very Taiwanese-style warm and attentive, which makes traveling back home feel really relaxing. The only downside is that the room is quite small, but land prices in this hot spring town are probably high, so it’s understandable. The breakfast is rich and delicious. I’d definitely stay here again next time.
Good
823 reviews
9.1/10
Price from
£71
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 52.9% of visitors choose this area
LLisaLestnaya 2025.10.27
The hotel is honestly overrated. Although it’s quite comfortable I wouldn’t have booked it if I knew they didn’t have hot springs inside, although it’s mentioned in description.
Check in process was all online and quite smooth if you do it beforehand, it was convenient that you can leave your luggage before actual check in and after.
The location is quite distant from train station , if you plan to move around a lot you’d better find a better option. Overall it was good experience but it seemed to me you can get more for this price in other hotels.
And be prepared, your room might face inner garden (another building- which makes it a choice to have inner lights or face other windows right out of your bed)
58 reviews
8.7/10
Price from
£32
per night
Hotel near Beitou Hot Spring Area,Taipei 5.3% of visitors choose this area
AAsther26 2025.11.09
We had a wonderful stay at Beitou Hot Spring Resort! It was perfect for a relaxing couple retreat — the private room with hot spring bath, sauna, and steam room made it extra special. Everything was clean and comfortable. Thank you for the free upgrade, it really made our stay even more enjoyable! Highly recommended for anyone looking for a peaceful getaway in Beitou.
470 reviews
8.9/10
Price from
£101
per night
Hotel near Sun Moon Lake Ita Thao Wharf Market Place,Nantou 2.1% of visitors choose this area
KKarunia 2025.12.15
Hotel is new, nicely renovated and well-equipped. Best is the onsen on-site, with the onsen water also piped into the guestroom baths in case you are too lazy to go into the common pool. Location-wise, the hotel is on the bustling shore of Sun Moon Lake, with many restaurants nearby. Unfortunately, it was low season when we visited in end-October and many of the restaurants close early...
Outstanding
247 reviews
9.5/10
Price from
£155
per night
Hotel near Chihpen Hot Springs,Taitung 10.9% of visitors choose this area
PPudo OwO 2025.10.19
Super fun! The breakfast was delicious and the facilities were great.
I just didn't get a room with a view (QQ).
The view was from the bathroom...
Everything else was great, especially the breakfast. Highly recommend! 🤤 I was super full both nights, and had a lot of fun soaking in the tub and playing in the water.
I want to go back to Zhiben again!
Very Good
571 reviews
9.3/10
Price from
£51
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 52.9% of visitors choose this area
GGuest User 2026.01.06
The service staff were all very friendly and patient. Because we were worried about our child rolling off the bed, we asked for an extra duvet and it was promptly delivered to our room. During meals, the service staff would proactively ask about seating and immediately bring a high chair to our table. As for the facilities, since our child just turned 2, there wasn't much for them to play with. We stayed for two nights, and any requests for room cleaning were promptly addressed. If we have the chance to visit Jiaoxi again, we would choose to stay here.
Very Good
580 reviews
9.2/10
Price from
£63
per night
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan 52.9% of visitors choose this area
GGuest User 2025.12.15
The environment is comfortable, and the service is friendly. The private hot tub in the room is great, big enough for one person to lie down with room to spare, and it's very clean. The breakfast dining atmosphere is lovely, and the handmade DIY Christmas light was adorable.
Excellent
481 reviews
9.6/10
Price from
£115
per night
Recent Reviews for Taiwan Hotels
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9.3/10
Very Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
Radium-Kagaya International Hotel
Hotel near Beitou Hot Spring Area, Taipei
Price per night from:£220
8.3/10
得得弟一家老小的平凡Surprises and intentions are everywhere
Every staff member is working hard to protect his or her position.
Provide every guest with very high-quality service attitude! Highly recommended!
Originally we thought there was only a small floor area, but after the staff introduced it, we followed their route and walked around. We really felt that this trip was worthwhile!
The 24-hour campus shuttle service provides barrier-free service for those who are pregnant or have mobility impairments.
We brought our dog with us, and there was a rest area for the dog, which needed to be paid for by the dog.
Overall, it is a highly recommended hot spring accommodation!
9.4/10
Outstanding
KKim from SingaporeWe are highly impressed with the hotel. From the moment we arrived at the hotel till the end of our stay, we felt warm hospitality from every staff. We have originally booked a superior twin bed room and when they saw us with our child, they upgraded us to a family suite and they made sure our son got all the amenities such as a child's Yukata and his own toiletries.
USome of the perks of staying here is there is happy hour every day with free flow of wines plus you will also enjoy the facilities at their sister hotel Just Sleep next door for eg. Kids zone and their indoor public hot spring.
All in all more than 5 ⭐🌟✨✨, my son told me if we ever come back to Taiwan, please stay at this hotel again!
Wellspring by Silks Jiaoxi
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:£111
8.7/10
GGuest User👍 Great location, just a 3-5 minute walk to the MRT station.
Within 500 meters, there are several convenience stores like Carrefour, FamilyMart, and 7-Eleven.
The morning market is about an 8-minute walk away.
In front of the hotel is Beitou Park, and the Hot Spring Museum is nearby.
There are also plenty of dining options, including fast food like McDonald's, Starbucks, KFC, and Mos Burger.
For getting around, you can take the MRT north to Tamsui and even catch a ferry to Bali. Heading south, you can reach Tianmu and Shilin.
If you're in a hurry, a taxi to Taipei Main Station costs around NT$420-470. Getting to the airport is also convenient, with the express train taking about 40 minutes (from Taipei Main Station) and costing NT$160 per trip.
Highly recommend this as a top choice for first-timers visiting the Beitou hot spring area.
8.7/10
GGuest UserThe room was clean and comfortable. Even though it didn't have a lake view, the scenery was still great. You could enjoy the hot springs, and the staff were very friendly. The location was also super convenient.
9.2/10
Very Good
TTungBest resort in Taiwan and worth every penny. Highest level of service - it’s like being at a modern luxury ryokan in Japan except everyone speaks Chinese. Room design is brilliant, and one king room fit my family of 2 adults and 2 toddlers with a California king and a separate tatami area. The room has an epic view from every angle the moment you walk in the door and includes a private outdoor onsen connected to your bathroom. I noticed many private in-room onsens in Japan are diluted down, but this was spring fed. The public onsen was huge, extremely well maintained, and included a large walled zen garden with an adjacent sauna and cold plunge. I was lucky enough to experience this area all to myself with one other guest leaving as I arrived and another guest arriving as I was leaving. In China, this onsen would have comfortably accommodated 100 bathers. The spring water is not high in sulfuric content (doesn’t smell like rotten eggs), and the temperature is relatively mild - ideal for my family. Given the limited availability of the hotel online, I was expecting it to be more crowded. I got the sense that room rates are controlled to optimize guest experience, not profit, while staff are trained to ensure that customers never feel like they are being ripped off or “sold”. It seemed there were more staff than guests on site. I originally booked 2 rooms, and some of my family members couldn’t make the trip. We didn’t need the second room, and the staff were very gracious to refund and cancel the second room on the spot. When I’m back in Taiwan or traveling to a place where Hoshinoya does business, I would not hesitate to book again and make a special journey to stay at one of their destination resorts.
9.1/10
Good
YYang Meng TanBig clean room with free flow snacks and drinks
Whole families with 15 pax enjoyed our stay
8.3/10
AAllie LoweThought I was upgraded from 36m2 to 28m2 (happiness room to love suite), so it is on higher floor, not G/F. Just note that there are two stairs inside room for love suite (door to room, room to hot spring) so it actually feel smaller than the photos. Original plan was to have my aunt 65+ to stay. Stairs may present some difficulties to them so ask hotel before confirmation of your trip if you have elderly /small children.
Pros: can listen to birds singing in the mornings while watching Mountain View. This will be one strong reason for coming back. Also, views from dining room is superb.
Appreciated so much for the staff at reception who meticulously take care of my needs to order take-out. She was so kind & I hope more ladies could be in hotel to serve their clients.
At this price (lowest HKD46x for basic room type) there is nothing to complain. So I would definitely consider going back in winter times.
Cons: plumbing system is old coz it’s uphill. WC can only handle liquid waste. Housekeeping effort will be needed for any solid waste disposal…
Noise from housekeeping (& kitchen staff sending breakfast to rooms) can disturb sleep for light sleepers.
When they change buffet breakfast to room service, I went to fetch a cup for hot water. A male staff intercepted me & asked abt the cups. To assure him that I won’t take these away, just show the pic below to reception (留下三大跟三小的杯). Hope he understands that female solo travellers are common elsewhere even i looked like locals; & simply bc my travel-mate have to leave earlier than planned.
9.6/10
Excellent
GGuest UserThe environment is comfortable, and the service is friendly. The private hot tub in the room is great, big enough for one person to lie down with room to spare, and it's very clean. The breakfast dining atmosphere is lovely, and the handmade DIY Christmas light was adorable.
Yamagata Kaku Hotel & Spa
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:£115
9.3/10
Very Good
FFianeis SewThis is my first time staying in 北投 and I really enjoyed my 3 night stay here. First of all, location is excellent, just across the road from a MTR station, it's easy to go anywhere. The room is huge and well layout. The bed and pillows are very comfortable. The air refresher scent in the room is very nice. There is a small balcony that you can go out to. The highlight of the room is the bathroom with the big bath tub that can accommodate more than 2 ppl with no issue. Love the 硫磺温泉水。Love the breakfast. You don't need a lot of food... just good food, don't have to be aplenty. Love the public onsen on the 12th floor. I will stay here again.
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Property Information for Tourists
| Total Properties | 166 |
|---|---|
| Number of Reviews | 20,951 |
| Weekday Avg. Price | £198 |
| Weekend Avg. Price | £233 |
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