Hotels With Airport pickup service in Cumbria, United Kingdom

The hotel was clean and tidy , and room was adequate for our stay , bed was very comfortable . The staff were very friendly and helpful ,in reception and dining room .The Breakfast was a buffet selection ,self service , with Tea or Coffee, good selection to choose from .The dinner menu was also good ,with a choice of Starters ,Mains & Desserts ,all good wholesome food of a pub type menu. After a day out ,went for a drink in the Ossett Head Bar in the hotel grounds , nice pleasant ambient setting , this was the only time , it never opened again for the duration of our stay. The only other bar is in the dining room , and this was only open , during meal times , no soft furnishings , only dining tables . dont know if you could take drinks from there , into the guest lounge ,never informed. Plentiful supply of Tea & Coffee in room ,which you had to replenish from reception . i am now Tea Total & Alcohol Free after this mini vacation .

Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.

A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience

We stayed in one of the individual 'chalet' style twin room bungalows lining the drive to the main house for 4 nights. These rooms offer a lot of privacy and are quiet with your own front door entrance and windows and balcony with table and chairs overlooking the very pretty and well tended gardens. The beds and bedding were really comfortable, you could control the radiators to your preferred temperature and the bathroom, whilst small, was functional with plenty of hot water and good quality towels. It was really helpful to have allocated parking right outside and all the chalets have this. It's a very short walk to the restaurant/reception. The small bar and restaurant is traditional in style and nicely laid out with many tables offering views of the beautiful gardens. There are plenty of cooked breakfast options and the produce and cooking is exceptional. We ate in the restaurant on two evenings on a DB&B rate. Lovely meals - the lamb cutlets and sea bass fillets in particular were knockout. As others have commented the staff and service is exceptional. From arrival to departure you are made to feel like a very valued guest and nothing is too much trouble from the incredibly efficient and friendly team. There are many other much higher end hotels who could learn customer service from the Burn How. Only a 5 minute walk down the hill to the lake and nearby shops and restaurants, just added to the benefits of staying here. We would definitely book this hotel again if visiting the area, and would highly recommend.

The hotel’s facilities are complete, clean and tidy, and the staff are friendly and lovely. Due to Ctrip, the room may have been wrongly booked. They adjusted the large room for us for free, and the stay was very satisfactory.

The location is very convenient, right in front of the train station. First, there was a problem with the service. I booked a double room and was given a single room. I was asked to change rooms after I left. Second, the room was very dark and old, the facilities were dilapidated, and three of the six lights were broken. The carpet is horrible. But the beds are very comfortable and the facilities are complete. Thirdly, hygiene needs to be improved and the bathroom smells bad. Fourth, the hot water from the bathroom shower head is not hot, but the water from the water pipe is normal, which is very strange. Fifth, because there is a bar nearby downstairs, it is very noisy at night. In summary, there is nothing to choose from except convenience.

Very friendly hotel. Clean and tidy. Every staff member greeted and answered questions with a smile. Check-in and check-out were very convenient. The breakfast was very good, more exquisite than other chain hotels. The snacks were delicious. This is the only hotel room that provides mineral water among the 10 hotels I stayed in.

We (family with 3 children) had an excellent stay at the YHA Ambleside. The food and drink was excellent especially the breakfast, and the staff very attentive. What a fantastic location right by the lakeside. We will definitely be back soon.

Good bits: our suite was very nice and the breakfast food on offer was good even though you had to come down at a prearranged timeslot. The bad is that the overall management of this hotel, in our experience, was very poor. There were multiple occasions (in just 2 days) when what was arranged and agreed was just not acted upon. Here's some examples: On arrival a member of staff kindly reserved a breakfast table for 4 the following morning (as we were staying with another couple) but it was taken by somebody else when we came down so we had to assume this information wasn't passed to the breakfast team. We then arranged for seating for 5 people at breakfast the following morning - different staff member said that was fine and made a note of the room numbers - yet again this wasn't done and when we asked them to make up an unoccupied table set up for 4 to a 5 (plenty of room to add another chair ) this was refused. Weeks before arriving our friends had asked for their room to be set up as a twin rather than a double but of course that hadn't been done either. We asked for our room not to be serviced during our 2 night stay yet the first morning staff knocked to come in when my partner was on the toilet - again relevant details not passed on. We were told we had reserved parking spot at the rear of the property but parking was a free-for-all. The reception area seemed to be locked up and unmanned most of the time. Yes, there was a bell to ring, but you'd expect a member of staff to be visible especially in the mornings. Finally, whilst most staff were friendly and polite, one senior staff member was off-hand when dealing with a simple request (and we overheard her being brusque with another couple). Her attitude was unpleasant and gave the impression that customers were really a bit of a nuisance. Maybe we just picked a bad weekend so whilst it wasn't a totally awful stay by any means there was enough incidents over a short period to put us off staying there again or recommending it to anyone if it continues to be run in this slack and unprofessional way. I do worry for its future.

The best hotel in the town! It has a big view, good facilities and is relatively new! Looking out from the window is like a painting! The bed is super big and very comfortable! The service is also very good

The hotel was clean and tidy , and room was adequate for our stay , bed was very comfortable . The staff were very friendly and helpful ,in reception and dining room .The Breakfast was a buffet selection ,self service , with Tea or Coffee, good selection to choose from .The dinner menu was also good ,with a choice of Starters ,Mains & Desserts ,all good wholesome food of a pub type menu. After a day out ,went for a drink in the Ossett Head Bar in the hotel grounds , nice pleasant ambient setting , this was the only time , it never opened again for the duration of our stay. The only other bar is in the dining room , and this was only open , during meal times , no soft furnishings , only dining tables . dont know if you could take drinks from there , into the guest lounge ,never informed. Plentiful supply of Tea & Coffee in room ,which you had to replenish from reception . i am now Tea Total & Alcohol Free after this mini vacation .

Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.

We stayed in one of the individual 'chalet' style twin room bungalows lining the drive to the main house for 4 nights. These rooms offer a lot of privacy and are quiet with your own front door entrance and windows and balcony with table and chairs overlooking the very pretty and well tended gardens. The beds and bedding were really comfortable, you could control the radiators to your preferred temperature and the bathroom, whilst small, was functional with plenty of hot water and good quality towels. It was really helpful to have allocated parking right outside and all the chalets have this. It's a very short walk to the restaurant/reception. The small bar and restaurant is traditional in style and nicely laid out with many tables offering views of the beautiful gardens. There are plenty of cooked breakfast options and the produce and cooking is exceptional. We ate in the restaurant on two evenings on a DB&B rate. Lovely meals - the lamb cutlets and sea bass fillets in particular were knockout. As others have commented the staff and service is exceptional. From arrival to departure you are made to feel like a very valued guest and nothing is too much trouble from the incredibly efficient and friendly team. There are many other much higher end hotels who could learn customer service from the Burn How. Only a 5 minute walk down the hill to the lake and nearby shops and restaurants, just added to the benefits of staying here. We would definitely book this hotel again if visiting the area, and would highly recommend.

Good bits: our suite was very nice and the breakfast food on offer was good even though you had to come down at a prearranged timeslot. The bad is that the overall management of this hotel, in our experience, was very poor. There were multiple occasions (in just 2 days) when what was arranged and agreed was just not acted upon. Here's some examples: On arrival a member of staff kindly reserved a breakfast table for 4 the following morning (as we were staying with another couple) but it was taken by somebody else when we came down so we had to assume this information wasn't passed to the breakfast team. We then arranged for seating for 5 people at breakfast the following morning - different staff member said that was fine and made a note of the room numbers - yet again this wasn't done and when we asked them to make up an unoccupied table set up for 4 to a 5 (plenty of room to add another chair ) this was refused. Weeks before arriving our friends had asked for their room to be set up as a twin rather than a double but of course that hadn't been done either. We asked for our room not to be serviced during our 2 night stay yet the first morning staff knocked to come in when my partner was on the toilet - again relevant details not passed on. We were told we had reserved parking spot at the rear of the property but parking was a free-for-all. The reception area seemed to be locked up and unmanned most of the time. Yes, there was a bell to ring, but you'd expect a member of staff to be visible especially in the mornings. Finally, whilst most staff were friendly and polite, one senior staff member was off-hand when dealing with a simple request (and we overheard her being brusque with another couple). Her attitude was unpleasant and gave the impression that customers were really a bit of a nuisance. Maybe we just picked a bad weekend so whilst it wasn't a totally awful stay by any means there was enough incidents over a short period to put us off staying there again or recommending it to anyone if it continues to be run in this slack and unprofessional way. I do worry for its future.

The best hotel in the town! It has a big view, good facilities and is relatively new! Looking out from the window is like a painting! The bed is super big and very comfortable! The service is also very good

The overall location of the room is good, very close to Lake Windermere, but the big slope at the door is a bit difficult to climb. We came here by bus 599, and we were exhausted climbing the slope with our suitcases. The service is very good. The front desk was very enthusiastic after we arrived, and their butler Mike was very talkative. He introduced us to various facilities and had a pleasant chat with the baby. I felt that the service experience was very good as soon as I went there. The family room we booked is very good. It has typical British windows, a small skylight, and the baby has his own small room. In short, I am super satisfied. Speaking of this, I have to add that the family room taken on the official website is too ugly. No window was taken, so I was worried that the room was not breathable. The breakfast is still standard, nothing to say, the small courtyard is good, and it is great to come here for a relaxing vacation. If there is a chance in the future, I will choose to stay here again and recommend it to my friends.

From the moment we arrived we were made to feel special and welcomed. We had drinks in the lounge area and veranda enjoying the spectacular views. The staff were all dressed smartly, and I got the impression they all loved working there. I had booked for my wife’s birthday and had also booked a table in the Henrock restaurant inside the hotel. The food was amazing, delicious and perfectly presented and served. Each delicious course was the lead up to the most amazing dessert I have ever eaten, and it was a rhubarb based dessert, which under normal circumstances is a contradiction where desserts are concerned normally, however this was an explosion of delicious tastes and textures. Would highly recommend this hotel and restaurant and we both hope to return, sooner rather than later.

The hotel has a beautiful environment. Although the place is not large, there is free parking for us to drive. It is very convenient. It only takes about 5 minutes to drive to The World of Beatrix Potter and Bowness Pie ~

Room was a good size. Plenty of parking available. Swimming pool was nice. Nice view of the lake from the gardens. Very friendly staff. Lovely food. Pleasant gardens. The lounge was relaxing with nice sofa . Some minor issues: Lack of shower pressure ， toilet wouldn't flush properly, blood stain on the floor of the toilet, took ages to get hot water through for showering

I booked this guest house for my mums birthday. My mums birthday was in February, unfortunately due to an accident I had. I wasn't able to do something nice for my mums 70th. I said to my mum we will go away for a few days My mum wanted to go to windermere for a few days. I booked this guest house only because I was either looking for a twin room, although we would have shared a double room if needs be. The room available was a family room, so I booked it. On arrival, we were greeted with the owner. Who showed us up to our room. Which was at the top of the building. I was worried about climbing the stairs, after my accident I hadn't climbed stars. However, I managed ok. The room was small, although it was clean. My mum took the double bed, and I took the single. On each side, if the double bed was bedside drawers. They wasn't anything next to the single bed. I had to put my cups of tea on the floor. They were an extension plug socket. To put your own charger in. In our room, they were a form we had to fill out and leave downstairs ready for breakfast the next morning. Even though we did this. They still couldn't get our breakfast right. They had to ask us what we wanted. I thought we had put down what we wanted. The tables were a bit close together, and I found it difficult to get in and out. When I wanted to get up to help myself to coffee or cereal. The guest house is on a main road, with a good open top hop on bus service. That runs every 20 minutes. It's a 25/ 30-minute walk to the lake. They are a few shops close by and there are plenty of places to eat and drink. The train station is a few minutes' walk away, with a bus station. If you fancy a bus ride to somewhere else. We didn't have a car so the bus to kendal. Made a change. If we go to windermere again, I would look at better hotels or guest houses. We enjoyed our few days at windermere and the weather was lovely

Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.

We stayed in one of the individual 'chalet' style twin room bungalows lining the drive to the main house for 4 nights. These rooms offer a lot of privacy and are quiet with your own front door entrance and windows and balcony with table and chairs overlooking the very pretty and well tended gardens. The beds and bedding were really comfortable, you could control the radiators to your preferred temperature and the bathroom, whilst small, was functional with plenty of hot water and good quality towels. It was really helpful to have allocated parking right outside and all the chalets have this. It's a very short walk to the restaurant/reception. The small bar and restaurant is traditional in style and nicely laid out with many tables offering views of the beautiful gardens. There are plenty of cooked breakfast options and the produce and cooking is exceptional. We ate in the restaurant on two evenings on a DB&B rate. Lovely meals - the lamb cutlets and sea bass fillets in particular were knockout. As others have commented the staff and service is exceptional. From arrival to departure you are made to feel like a very valued guest and nothing is too much trouble from the incredibly efficient and friendly team. There are many other much higher end hotels who could learn customer service from the Burn How. Only a 5 minute walk down the hill to the lake and nearby shops and restaurants, just added to the benefits of staying here. We would definitely book this hotel again if visiting the area, and would highly recommend.

The best hotel in the town! It has a big view, good facilities and is relatively new! Looking out from the window is like a painting! The bed is super big and very comfortable! The service is also very good

The overall location of the room is good, very close to Lake Windermere, but the big slope at the door is a bit difficult to climb. We came here by bus 599, and we were exhausted climbing the slope with our suitcases. The service is very good. The front desk was very enthusiastic after we arrived, and their butler Mike was very talkative. He introduced us to various facilities and had a pleasant chat with the baby. I felt that the service experience was very good as soon as I went there. The family room we booked is very good. It has typical British windows, a small skylight, and the baby has his own small room. In short, I am super satisfied. Speaking of this, I have to add that the family room taken on the official website is too ugly. No window was taken, so I was worried that the room was not breathable. The breakfast is still standard, nothing to say, the small courtyard is good, and it is great to come here for a relaxing vacation. If there is a chance in the future, I will choose to stay here again and recommend it to my friends.

From the moment we arrived we were made to feel special and welcomed. We had drinks in the lounge area and veranda enjoying the spectacular views. The staff were all dressed smartly, and I got the impression they all loved working there. I had booked for my wife’s birthday and had also booked a table in the Henrock restaurant inside the hotel. The food was amazing, delicious and perfectly presented and served. Each delicious course was the lead up to the most amazing dessert I have ever eaten, and it was a rhubarb based dessert, which under normal circumstances is a contradiction where desserts are concerned normally, however this was an explosion of delicious tastes and textures. Would highly recommend this hotel and restaurant and we both hope to return, sooner rather than later.

Our views on our visit to The Belsfield Hotel are rather mixed. It is an imposing and impressive building in a fantastic location overlooking the lake. Check in was good with all required information provided. Unfortunately upon entering our room ( room 30 ) we were disappointed as it was not as I expected. I had booked a suite as we have done several times at other hotels . Previously we have found a suite has consisted of a separate room for relaxing with the bedroom attached. On this occasion it was a larger bedroom with a sitting area and small table for two. The hotel’s website does state that a suite may , or may not , have a separate lounge area and so on this occasion I accepted we had drawn the short straw . No issues there . However the website also states the suites offer stunning views and a roll top bath . There was no roll top bath as promised, only an older standard plastic panelled bath. As we are planning on restyling our bathroom assessing a roll top bath in practice was one of the features that swayed our decision to stay here . With regard to the stunning views . When sitting at the table in our room having a coffee before breakfast our view was what appeared to be an old , derelict greenhouse / storage building . Not exactly an appealing view to begin your day . When I mentioned this at check out I was told by the member of staff that another company deals with the website description and so nothing to do with him . A rather strange and dismissive response and not the lasting impression you want when leaving the hotel . Overall the hotel is a very enjoyable place to visit with several areas to relax on the ground floor . Sitting on the terrace overlooking the lake was fantastic and would thoroughly recommend it . A special mention for Lucien who did a fantastic job of providing cocktails and was very knowledgeable and proficient in this . A credit to the hotel . The hotel has so many good points that may , for some , outweigh the negatives around the room but unsure if we would return or recommend.

I chose to stay at the villa on Lake Windermere in the Lake District for one night. The landlord was very Nice. The breakfast he made was delicious. The home was also very delicate and warm. [Smile], the villa is on the edge of the lake, there is a lake along the lake. The path can go to the cruise ship terminal and the town center, the scenery is beautiful

Thoroughly enjoyed our stay. Lovely cosy hotel, our room was very comfortable, shower was good as was the bath. Bed was very comfortable and we slept well both nights. It was very quiet. Breakfast was brought to your door in the morning at a time convenient for you and was really nice, choice of cereal, hot roll, yoghurt, juice, tea or coffee. There is a kettle with tea, coffee and milk in the room too. Wifi was good. Our host Jenny was super and very helpful with walks in the area. All in all I would definitely recommend staying here. Don't let the signs of building work outside put you off..it was not an issue at all.

1. The location of the hotel is very good. It takes only 10 minutes to walk to the cruise ship terminal. There are many restaurants nearby and the accommodation is very convenient. The room is large and there is a living room, unexpected, but the living room side is on the bedside, next to the street, sooner or later, some noisy, especially the UK speed is generally faster, pay attention to it. Breakfast is prepared in advance bread yogurt cereal milk, some in the refrigerator, some in the locker, do not have too much expectations. 2. If you come by car, you will need a parking card with the front desk, which costs £3 a day. There are unlimited parking. There are several places to park. It is actually very convenient. When you leave, you can go to the parking lot to drive first, and put the key and parking card at the front desk when you come back.

I especially recommend this hotel, a old English villa, which is newly renovated and British style. It is very clean and full of toiletries. It is 3 minutes away from the town by car. The room can see part of the lake view and the surrounding environment. Very good, I especially like their afternoon tea, the tea set is very exquisite, and I look at it with great care! Part of the breakfast is buffet, and the main meal is à la carte, with a large portion and enough to eat! If you have children staying with you, you must tell the hotel in advance that the children need to charge a fee of £28.50/piece/night! This fee includes breakfast and extra bed. If it is not stated in advance, the fee will still be charged, but there will be no extra bed! Expresso capsule coffee is provided free of charge in the room, which is my favorite. Those who like coffee are very surprised!

A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience

The location is very convenient, right in front of the train station. First, there was a problem with the service. I booked a double room and was given a single room. I was asked to change rooms after I left. Second, the room was very dark and old, the facilities were dilapidated, and three of the six lights were broken. The carpet is horrible. But the beds are very comfortable and the facilities are complete. Thirdly, hygiene needs to be improved and the bathroom smells bad. Fourth, the hot water from the bathroom shower head is not hot, but the water from the water pipe is normal, which is very strange. Fifth, because there is a bar nearby downstairs, it is very noisy at night. In summary, there is nothing to choose from except convenience.

The morning after the night before. It gives me great satisfaction to be able to pen a review of all things positive. Only a 1 night stop over en route to Scotland from Manchester. On arrival, front of house team Theo and Mel excelled. After a breeze of a check-in the first thing I noticed was the beautiful, spacious and most importantly clean Restaurant and bar area. Anybody staying here will not be disappointed. Thankfully dogs are welcome but kept away from main eating areas, a rule we were happy to adhere to. Theo in particular is a staff member Ibis/Accor should be extremely proud of. He was very knowledgeable about the chain and I could imagine all things Accor would be his specialised subject on Mastermind. I have stayed at the Travelodge down the rd and for a hotel of the same raring, the Ibis is streets ahead. I hope Management take the time to read this review and reward staff members (Accor)dingly. Well done!!!

The room was clean and hygienic. I found two socks left by previous guests in the room. The location is good. There is a supermarket next to it, which is convenient. There is also free parking. Other things are generally OK.

Self service check in, information given on the day and easy to follow. Car parking is round the corner as the guest house is on a busy main road but don't let that put you off. Permits from the guest house allow you to park easily. It's in a great location near to bars and restaurants recommend Michaelangelo's bar and restaurant. Great chicken risotto and chicken pasta dish. We had a room at the top of the house a really lovely room. Finished to a high standard. Comfortable bed with a good size TV. Free Wi-fi too. Breakfast was not available when we stayed although they do offer this. Would definitely stay again.

This hotel is in great need of some tlc. Very tatty and in some parts repair is needed. It seemed clean enough and the staff were helpful but the place itself was not good value for money. On arrival to the twin room we'd booked, we found only one bed had a duvet on it. We were given another room which was a double and less suitable for us as it meant sharing a bed. There was a hell of a lot of noise from other guests, both above and in the room next to us, and the walls seemed very thin. So we didn't get much rest. The included breakfast was fair and cooked to order, although quite limited beyond the cooked part.

The first time I stayed in such a good hotel, because Edinburgh was not as fun as I imagined, so I stayed for a day and came to Carlisle. I didn’t expect to encounter such a home-like hotel. If you are a family of four coming to Europe unless you book two rooms, otherwise the room is small. You can’t imagine it. Here ~ to book a suite, like at home, the kitchen has everything! I went to buy ingredients that night to make it!