Las Condes Hotels with balcony

"The breakfast was excellent! The hotel is located in an upscale area, which is safe and convenient. Plus, there's free parking, which is really great."

"This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points."

"Except that several front desks are not professional enough, everything else is good There is a front desk that is particularly good Breakfast is very good Location is not bad The room is not bad I hope everyone is lucky enough to meet the good front desk staff"

"We booked a double room on Ctrip, and my friend and parents booked a one-bedroom on Booking. The hotel front desk was very considerate and helped the five of us to arrange a suite (one door into the room, two rooms facing each other on the left and right). Our room had a microwave, and my friend's room could also cook, with a balcony and a nice view."

"En algunos sectores del hotel se veian falta de mantenimiento y no tienen spa. El resto todo excelente! Volveria"

"The hotel is located in the financial new district, which is a safe area. The transportation is also very convenient. There is a subway downstairs. It takes less than 30 minutes to get there by taxi from the airport. The room is a good size for two people, and there is a large balcony where you can enjoy the scenery outside. There is also a laundry room upstairs, which is also very convenient. You need to pay by coin or scan code. There is a small supermarket, convenience store, breakfast restaurant, and Red Hat Pizza downstairs. In short, it is very convenient. The only thing to point out is that the front desk is very difficult to find. It is in the room at the end of the corridor on the right side of the elevator on the 2nd floor. Note that the door of the room is still closed. We went up and down several times and finally asked the concierge to take us up."

"It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C."

"The hotel is in a great location with a retro design and great service in the lobby and bar"

"Facilities: Pool and gym, room with washing machine with drying function Service: Towels are cleaned daily and sheets are changed every 3 days Environment: convenient shopping transportation, there is a small activity park nearby"