Baoting Hotels with balcony

"My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!"

"Highly, highly, highly recommend! What a pleasant surprise. The room was spacious, and the outdoor terrace was absolutely fantastic. You can call the front desk from anywhere in the resort for an electric buggy pick-up, and they're super responsive. At 180, it came with 2 free tickets, making the room practically free. I was so impressed, I immediately booked another night. The evening bonfire party at the resort wasn't boring at all; we actually participated and interacted the whole time. All the amusement rides are like 'lite' versions, which is great and perfect for both old and young kids. You can buy an 88-yuan package for unlimited play for 3 days."

"A hidden paradise hotel in the rainforest. The lake water is emerald green and crystal clear, and the air is fresh and pleasant. Walking along is incredibly soothing. It’s the perfect place to relax and enjoy nature. The hotel itself is very nice, with clean, beautiful rooms that offer a stunning view. The Chinese restaurant is also very good and the quantity of food is huge! A huge thank you to the two ladies at the front desk, Lina and Xiaozuo, who were incredibly helpful. Housekeeper Lina provided exceptional service. The service is truly remarkable. It’s definitely worth returning!"

"The hotel is right in the heart of the scenic area, nestled within the rainforest, offering a fantastic environment. It has a decent-sized swimming pool, with a therapeutic pool right next to it, and two hot spring pools. Even though it's a neighboring hotel, the facilities are excellent, and the service is top-notch. They even gave my child a free scenic area ticket and helped carry our luggage up to the second floor. Another great highlight is the hotel's rainforest night tour, which is a truly special experience."

"The front desk upgraded my room, and I could enjoy the hot spring on the balcony while admiring Qixianling Mountain in the distance. The room was very spacious, and the balcony was also large. The surroundings were quiet, making it perfect for a relaxing vacation. The breakfast was quite rich, and on a not-too-hot day, you could eat breakfast on the outdoor terrace, breathing in the fresh air and looking at Qixianling Mountain. The outdoor hot spring was also great and very comfortable. It was really refreshing to soak in it after hiking. This is the most comfortable hotel I've stayed at in the Baoting area so far."

"Came with my husband, and I couldn't help but wait as soon as I entered the hotel lobby. The front desk ladies received us very warmly. The surprise was that we actually upgraded to the room on the 3rd floor for free. I was really happy! Whether it is the speed of check-in or the detailed explanation of the room, it is professional and lively, I like it so much! The room also has nothing to say! 270 degrees of distant mountain forest, I am the first time I have seen Qixianling so close! Not only the bubble pool in the room, the minibar, the welcome fruit is also ready! My husband kept boasting with joy. After finishing the luggage, I started to take him around. The scenery in the yard was really cute. Every place was a small surprise. I really couldn't help but take a lot of pictures. The infinity pool on the roof was also amazing. I couldn't help but take a lot of pictures! The bathroom from the full smart toilet, to the toothbrush to the mirror, etc., there is no place that we don't like and are not surprised! Too many details have been full, and I can't fault it! My old tradition will come to Qixianling to soak in the hot springs every year. I will come to this homestay every year in the future! When will I have to bring my parents and enjoy it!"

"It is a B&B opened in the village. It was supposed to be very beautiful when it first opened, but I feel that it was not well used and maintained in the later period. The edge of the swimming pool is a bit dirty, and the landscape facing the rice fields is full of weeds. There are... Some furniture is peeling and damaged. It can be repaired and the experience will be better. This is not a bad review, but a suggestion. If the details can be optimized, I think it will be a good place for leisure and entertainment. It is recommended that some cafes, small bars, and larger convenience stores be introduced into the village, so that you can really have fun without leaving home."

"The villas are spacious and comfortable, but a bit outdated especially on the terrace. The outside swimming pool was great with a nice view. Breakfast was delicious and abundant, changing every day which is a plus. The staff was simply great, responsive and helpful . As a downside, is hard to get a Didi taxi at the hotel, you might need to get to the main entrance on the street (but the staff helped on that issue as well)."

"The hotel facilities were good, spacious and bright with floor-to-ceiling windows offering views of Yanoda across the street. The rooms were clean and tidy, and the service was warm and attentive. I couldn't sleep at other hotels because of mosquito bites, but I slept soundly here (the staff had applied mosquito repellent early and provided extra spray). The bed and pillows were exceptionally comfortable, so I immediately extended my stay for two more days! 😄😄 The staff were beautiful and kind, providing travel tips for Baoting. I will definitely stay here again next time I have the chance! 👍👍👍"

"One thing to say, although the overall situation is a bit old and there are not many types of breakfast, the advantage is that the environment is really good. I didn't feel it when I arrived at noon. I got up the next morning and had breakfast in the restaurant. The air was very good and I could see Qixianling. , rabbits, peacocks, and free-range chickens are not afraid of people. The children are very happy to see them. It felt like the Bird's Nest swimming pool was just like that, the water was too hot, but I had a lot of fun in the swimming pool. The soaking pool in the room is also very good. After taking a dip at night, take a dip again the next morning. It is very comfortable. Although the hotel is in the rain forest, there are not many mosquitoes, which is really rare! The attitude of the staff is also very enthusiastic. The experience is still very good!"