Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 10, 2025
Guest User
The hotel's location is fantastic for getting around; with a train station and bus stop right outside, reaching all the tourist spots is incredibly easy. There are plenty of restaurants and supermarkets nearby, making it perfect for grabbing any essentials. The room was clean and tidy. My only minor criticisms would be the slightly small room size and the limited breakfast selection.
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Price per night from:MYR 1,078
Posted on May 3, 2026|Standard Double Room
JuannebellaThank you Mr Jean-Louis for your generosity and hospitality! It’s nice meeting you in person. Hotel Rossli is clean and comfy, located strategically close to train and bus stops. They also give to us Visitors Card through our stay (doesn’t need further validation, but just hop on and hop off the public transport within the inclusive area which was explained clearly to us during check in) which even covers the public transport to visit St Beatus Waterfall and Isewald for “Steg Crash Landing on You” viewpoint and Brienzersee Lakewalk, The location also made it easy for us to travel to both Lauterbrunnen and Grindelwald. Can’t believe we could manage to visit so many places with just a 2 nights stay. The hotel is also within walking distance to nearby grocery stores. Last but not least, the hotel also provides common/shared kitchen with microwave oven and unlimited coffee and teas! And there are many many TV channels, even more TV channels than usual 4 or 5 stars hotels. All in all, highly recommend. Would come back and stay again 😊
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Price per night from:MYR 522
Posted on Jun 15, 2026|Family Room
SQ7The hotel is just a 3-minute walk from the bus station, which provides easy access to everywhere. It also provides breakfast with great variety of choices. The hotel receptionists were helpful and assisted me in getting back the 10% discount when dining at its collaborated restaurant. Bear in mind that no air conditioning services in the room and it might get abit warmer during summer, but fans were provided.
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Price per night from:MYR 686
Posted on Dec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
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Price per night from:MYR 1,421
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from:MYR 1,664
Posted on Jan 31, 2026|Historic Customized Room Baroque Style Without Balcony
Quacks and LolaLocation
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:MYR 1,078
Posted on Jun 25, 2026|Standard Double/Twin Room
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:MYR 472
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:MYR 1,732
Posted on Jun 8, 2026|Standard Double Room
Anonymous UserBreakfast was so variety. Many choices of food, I really love it!! Eventhough the shower zone is so small (you cant even turn around), but the bed is comfy. Services are perfect (both cleaning service and also reception staffs). No airconditioner but fan privided.
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Price per night from:MYR 815
Posted on Jun 2, 2026
Mookie_89Not too far from the bus station and Coops. The hotel architecture is classic, but there is no ramp to bring luggage into the hotel — you have to carry it up the stairs.
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Price per night from:MYR 539