Find 4-Star Hotels in Interlaken

"Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size. Pros: 1. Hotel staff were friendly both at reception and breakfast 2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room) 3. They will give you an Interlaken guest card. 4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops. 5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water Cons: 1. Same breakfast everyday and it lacked variety 2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland 3. TV channels were mostly in German language"

"Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the hotel is clean and tidy overall. The hotel service is also excellent; the front desk staff are friendly, and the check-in and check-out processes are efficient."

"This is an old-fashioned hotel with over a hundred years of history in the area. It's a combination of two classical hotel buildings, a modern central lobby and restaurant built more recently, and a two-story modern apartment-style accommodation at the back. The two classical hotel buildings are Carlton and Europe. Their interiors have been largely optimized for modern needs. The current hotel owners, while renovating, had to adhere to government regulations for preserving the antique structure. However, the rest of the amenities have been modernized as much as possible, with original wood flooring used for repairs and replacements. Overall, it's a very good hotel! Breakfast is buffet-style, but the selection is essentially a Swiss-European breakfast: yogurt, bread and jam, juice, hot tea and coffee, scrambled eggs, sausages, bacon, pan-fried shredded potatoes, fruit, and various cheeses and cold cuts. For tourists not accustomed to Western-style meals, it might be a bit challenging. The restaurant also offers additional egg dishes or other options for an extra charge – but you have to pay more! The location is very convenient. Right outside is Interlaken Ost station, the starting point for various attractions in the Alps. You can even take a boat from here to the small town of Brienz, or to Iseltwald, famous for the Korean drama 'Crash Landing on You.' Both the pier and the small castle are stunning scenic spots. Upon check-in, the front desk provides a free bus pass, allowing you to take buses to explore various towns. This is different from the mountain trains and cable cars, which require extra payment to go up the mountains quickly. Generally, most attractions stop going up the mountain after 5 PM, so it's best to start early in the morning to make good use of your time! However, this hotel still has its drawbacks. For example, while the water supply is comprehensive, the hot and cold water stability is very poor. Turning on the hot water can be scalding, and sometimes it suddenly turns cold mid-shower, then becomes super hot again. The showering experience is quite subpar! Each guest room uses a classical keyhole lock for opening and closing the door. There's no modern double-bolt lock; you have to lock the door from the inside with the door key. The upside is that once locked from the inside, the keyhole is filled by the key, preventing anyone from picking the lock from the outside. When you go out and lock up, the heavy key can be left in the mail slot at the front desk, or entrusted to the front desk for safekeeping, in a classic manner! Most importantly, this hotel does not allow children! According to the owner's vision, he wants this hotel to be adult-focused, allowing busy people to enjoy their own time while traveling and recharging, rather than having to take care of children during their vacation. This way, adults can truly live for themselves. Therefore, this hotel does not allow guests under 16 years old. If you plan to book with children, please look for accommodation elsewhere – it's better for both parties! Overall, this is a good place for mature individuals to stay, perfect for those focused on enjoying mountain excursions. Who wouldn't want to return to their hotel immediately after coming down the mountain to rest?"

"Location The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region. Room The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel. Staff / Reception At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication. Breakfast The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel. • There was no declaration or allergen labeling for the food. • The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods. On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture. Overall Impression Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel."

"Breakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture."

"Take 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken."

"Getting to the hotel from the central station requires a rather long bus ride, and buses only come once an hour, so if you miss one, you'll have a long wait. On the plus side, there's a bus stop right in front of the hotel, and you can see Lake Thun from the hotel balcony, which offers lovely views. The front desk service was professional, warm, and attentive. However, the room facilities are outdated, and the bathroom had a persistent sewer smell at night. Even closing the bathroom door didn't help; we had to leave the balcony door open to be able to sleep."

"It was a very nice hotel. The staff at the reception were wonderful and spoke English. They even gave me some chocolates. I arrived earlier than the check-in time, but they kindly let me into my room. They also gave me a larger room than the one I had booked. The walls are quite thin, so you can hear voices from the next room—something to keep in mind when talking. Breakfast was also delicious. Thank you very much. I highly recommend this hotel."

"The room was a very suitable size for two people, and the amenities were excellent. The breakfast was delicious. However, the heating was worse than expected, and I actually suffered from the cold at night. Nevertheless, I was satisfied with the stay, and the hotel staff were very friendly."

"We spent relaxing holidays with our children. The apartment offers everything you need. Comfortable beds, 2 bathrooms, balconies and much more. Top central location with shops, restaurants in the immediate vicinity. Free parking. We were completely satisf"