Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 17, 2023|Standard Room With View
MadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
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Price per night from:JPY 20,787
Posted on Apr 8, 2025|One Bedroom Suite 1 King 2 Singles
Guest UserA good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
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Price per night from:JPY 9,693
Posted on Apr 27, 2026
Guest User
The hotel's location is fantastic, right in the old town, super close to the Royal Palace and all the main attractions. You just step out and walk a block back to reach the heart of the sights. There are plenty of dining options nearby, too. The hotel itself has great facilities, excellent hot water, and is very clean. Definitely recommend it to everyone!
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Price per night from:JPY 17,113
Posted on Aug 31, 2025
Guest User
Very nice staff, clean, nothing to complain about, and a great location.
Unfortunately, all this is spoiled by the lack of soundproofing, both between rooms and outside noise. A tram passes nearby, making you feel like you're on the sidewalk. I was in room 234; the parquet floor is extremely noisy, so be careful.
Despite the €25 a night garage, take it as a guide, or you might get a nice surprise when you wake up, like me, with a broken window. Nothing was stolen; I think it was just a fan of French license plates.
Personally, I won't be going back.
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Price per night from:JPY 10,539
Posted on Aug 12, 2025
El YStayed 2 nights here, and it was nice of them to upgrade me to a bigger room. About 30mins walk to Museum of Cinema / Egyptian Museum. It's great if one likes walking.
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Price per night from:JPY 15,131
Posted on May 12, 2025
ANJU
I don’t want to stay this hotel again.
I visited this hotel in April so it’s getting warmer, but a heater had been turned on and my room was extremely hot. So I tried to switch to cooling mode or to turn off the heating, but neither of them worked. Additionally, its outer wall was under construction so I couldn’t let in some fresh air.
Another disappointment is the attitude of the stuff.
Good aspects of this hotel are that you can get a card for one free drink, have a clean room, good breakfast, a chocolate bar, and some drinks in your room.
I don’t recommend to stay this hotel when the season changes and for travelers who want to enjoy staying at a hotel as a part of the trip.
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Price per night from:JPY 11,312
Posted on Nov 12, 2024|Twin Room
Guest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
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Price per night from:JPY 17,766
Posted on May 4, 2025
WutLee
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
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Price per night from:JPY 12,593
Posted on Feb 21, 2026
KGB77
Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
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Price per night from:JPY 8,436
Posted on Oct 11, 2025
Guest User
The location is good, the staff and also the services including breakfast would say good! One bad rooms are a little low, more than a three-star. However acceptable!
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Price per night from:JPY 7,856