Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 3, 2025|Deluxe Double Room
Guest UserThe place is exactly like in the photos. The room was very clean and plenty of space even after opening 2 luggages. The queen bed is huge and very comfortable. Toilet and shower is also very clean, but slightly cramp (usual jap style). Wet and dry area is separated. Warm water comes quickly and the water pressure in the shower is strong. The onsen was excellent, with a password for the female bath due to security reasons. Free wifi is very strong. Hotel is easy to find, and walking distance from the shinkansen (head towards the direction of the bus interchange). There is a convenience store on the opposite road. One of the staff speaks good english and assisted us promptly. There is a welcome drink and able to get additional pillows from the counter. Will stay again
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Price per night from:RUB 4,035
Posted on Jan 5, 2026
fierymiho
We had a lovely two days stay in this hotel and on the first morning of our stay, I told my partner that I love this hotel. I had stayed at different hotels all over Japan and so far this is the best for me. The staffs are all hundred percent kind and helpful. The room they gave us is pretty comfortable and with a nice view. The free breakfast food delicious and food staff are all nice and pleasant.
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Price per night from:RUB 3,657
Posted on Jan 7, 2025|Economy Twin-Non Smoking
Guest UserWe stayed in a twin room with our three children. It was very clean and there was a large public bath, so we had a relaxing and comfortable stay. There is an affiliated parking lot and also a paid parking lot nearby. The location is good and the station is close. Breakfast was delicious! Happy hour was also great! I would like to stay here again.
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Price per night from:RUB 3,796
Posted on May 5, 2026
Guest User
The hotel was very close to the station, which was great. I also liked that the single rooms were more spacious than those in other chain hotels. As it was a long holiday weekend, breakfast was a bit crowded, so I recommend going with plenty of time.
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Price per night from:RUB 3,291
Posted on Mar 9, 2026
Trip.AIt's generally clean, has all the necessary amenities, and offers good value for money. It's within walking distance of Hamamatsu Castle and there's a Starbucks nearby.
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Price per night from:RUB 3,392
Posted on Jun 7, 2026
lisawanAn exceptional hotel with superb value for money and an excellent stay experience! 👍
First off, the staff at the front desk were incredibly friendly. The room was spacious, and I loved the dimly lit lounge area before entering both the indoor and outdoor hot springs. Plus, the hotel boasts a pool with lake views! 👍 The breakfast buffet offered a wide variety, and as a vegetarian, I found plenty of delicious options. The Vegetarian Lasagna was particularly good! To top it off, the hotel lobby on the ground floor even offered complimentary drinks and snacks for three hours during certain periods – what a pleasant surprise!
More importantly, the hotel is located on the shores of Lake Hamana in Hamamatsu, Shizuoka Prefecture. It's a peaceful retreat away from the city's hustle and bustle. As someone who enjoys morning runs, the lakeside trail was perfect for jogging. The serene and beautiful lake views in the morning, coupled with the fresh air, made it an ideal place to relax and rejuvenate. 👍
I definitely plan on staying here for a few days every year! 🌹🌹🌹 Thank you, Trip.com, for helping me discover this wonderful hotel!
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Price per night from:RUB 4,414
Posted on Jun 9, 2025|En Quad
Guest UserA simple spacious room with 4 beds that accommodates our family of 4. The bathroom is rather compact but it's clean. Walking distance to Hamamatsu station with few malls nearby.
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Price per night from:RUB 2,522
Posted on Jan 6, 2026
Guest User
There was a scene where the facilities were older than I had imagined and I felt inconvenience. For example, it is difficult to adjust the temperature of the hot water in the bathroom and it is easy to get hot, so be careful.
There is no free parking on the premises, and there is a parking lot that can be parked in front of the hotel for several cars (1,200 yen a day) or 800 yen.
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Price per night from:RUB 2,484
Posted on Apr 20, 2025|Run Of House Room-Non-Smoking
Panyarak NgamsritragulLocation of hotel is very good, next to Bentenjima Garden. Can relax by the Lake which is part of the garden. But the hotel suggested parking in the car park of the garden which will be charged 410 yen each time your car exits the parking area. The hotel also offers the big bath and everyone will be charged 150 yen no matter you use the service or not. Breakfast is quite good.
Rooms and hotel environment are a bit old. Cleanness should be improved.
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Price per night from:RUB 3,909
Posted on May 4, 2025
Guest User
The front desk was kind and polite. There was coffee that I could drink 24 hours a day and breakfast was good enough.
It was a little old if it was negative, so it was a type of hot water adjustment such as shower.
However, it was in G W near the station, but it is satisfied with reasonable or price.
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Price per night from:RUB 2,421