Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 16, 2026|Deluxe Twin Room
Guest User
We had a very comfortable and pleasant stay at the hotel. Its biggest advantage is its close proximity to Masjid al-Haram. You can reach it in just a few minutes on foot, which is especially convenient for Umrah pilgrims.
The rooms are spacious, clean, and equipped with modern furnishings. The beds are very comfortable, and the air conditioning system works perfectly. There's quality daily cleaning service. The view from the window is also very beautiful.
Breakfast is rich and delicious, with a variety of national and international dishes available. The staff are very polite, prompt, and always ready to help. The check-in and check-out process was quick and smooth.
This hotel is very suitable for both family trips and guests coming for pilgrimage. We will definitely stay here again on our next visit.
Highly recommended! 🌟
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Price per night from:€168
Posted on Jun 26, 2026
Guest UserI recently stayed at Madinah Hilton as a solo traveler, and it was a wonderful experience. The hotel’s location is exceptional—just a short walk from Al-Masjid an-Nabawi, making it very convenient for prayers at any time.
The room was clean, comfortable, and well maintained. The staff were courteous, professional, and always willing to help, making me feel welcome throughout my stay. The breakfast offered a good variety of delicious options, and the overall atmosphere of the hotel was peaceful and relaxing.
I felt safe and comfortable staying alone, and the excellent service made my visit even more memorable. I would definitely choose Madinah Hilton again on my next visit to Madinah and highly recommend it to anyone looking for a comfortable stay close to the Prophet’s Mosque. ⭐⭐⭐⭐⭐
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Price per night from:€214
Posted on Aug 31, 2026|Prestige Suite Twin
Ir Sharifah Azlina (CEO)I couldn’t find anything wrong with this hotel except that my next door neighbour was extremely noisy. The location is strategic to the female pray area in Masjid Nabawi. The suite is spacious & there are sweet touches like a fruit basket, a box of sweets & roses on checking in. It offers partial view of the Haram.
There are also many lifts that make it convenient to move.
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Price per night from:€180
Posted on Sep 19, 2026|King Room with City View
Guest UserThe main issue was the attitude of the reception staff during check-in. I arrived at 3:45 PM, only 15 minutes before check-in, but was told to wait. When I politely asked how long, the staff member responded rudely and told me he would let me know. I ended up waiting around 20 minutes before going to pray. When I returned, the same staff member was free, so I approached him, but he told me to wait for another staff member who was busy with another guest, even though he was free and had already seen my booking. Eventually, I had to wait again before being checked in. Overall, the attitude and customer service were not professional or welcoming.
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Price per night from:€96
Posted on Jan 15, 2026|Standard Quadruple Room
Guest UserI recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable.
One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene.
The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay.
The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience.
Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel.
I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.
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Price per night from:€81
Posted on Oct 5, 2026|Classic King Room
AzmyAbdillahvery good near Prophet Masjid
nice place with easy access
love it with worth room and satisfied team
easy to check in
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Price per night from:€166
Posted on Jun 20, 2026
Guest UserMy stay was average overall. The hotel benefits from an excellent location and the convenience of free parking, which made getting around very easy. I would also like to commend the staff for their helpful attitude and good service. Whenever issues were raised, they responded promptly and did their best to address them.
That said, the property would benefit from som9e renovation and maintenance. The room furnishings appeared dated, the mattress was no longer very comfortable, some of the lighting fixtures were not working, and the cable TV signal was inconsistent. The bathroom drainage could also be improved, as water tended to remain on the floor after use.
While the hotel offers good value in terms of location and service, updating the rooms and facilities would greatly enhance the guest experience. I would be happy to stay here again if renovations are carried out in the future.
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Price per night from:€69
Posted on Dec 25, 2025
Guest User
The hotel was perfectly located near the Masjid al Nabawi and restaurants and shops. The staff were helpful and accommodate my request for early check in. Highly recommend the hotel.
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Price per night from:€145
Posted on Sep 13, 2026|Classic King Room City View
Guest UserI was given a room overlooking a construction site, despite specifically asking for a quiet room at reception. I requested a change, and that's when things got complicated! They kept moving me to different floors, but never away from the infamous construction. This happened 3 or 4 times, and each time I had to navigate crowded elevators that stopped on many floors, all while lugging my suitcases. Eventually, I asked the duty manager to resolve the issue and, if possible, give me a room on a lower floor to avoid the elevator stress – it was the least they could do after all that.
He asked me to wait. I was practically in tears, exhausted from a long overnight flight; all I wanted was my room so I could rest. Then, he gave me a room on the highest floor of the hotel. It didn't face the construction, but it was a connecting room with families who gathered there day and night, talking loudly, and he told me that I had paid for a room, and that was that. His behavior was neither professional nor friendly, but rather malicious and sly. I strongly advise against staying here.
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Price per night from:€106
Posted on Aug 16, 2025|Signature Suite
Guest UserI payed for a 2 room signature suite. The rooms were very small. Not enough sockets, could only open the the fridge a fraction as the bed was in the way. The safe didn’t work properly either.
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Price per night from:€66