Palace Downtown
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1 night
1 room, 2 adults, 0 children
All properties in Dubai
Palace Downtown
2026 Asia 100 - Gourmet Hotels
Sheikh Mohammed bin Rashid Blvd - Downtown Dubai, Dubai, Emirate of Dubai, United Arab Emirates
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We Price Match
Last booked 1 hr ago
Highlights
Great views
Varied breakfast
Comfy rooms
Free parking
Ideal locationShow more
Amenities
5 Restaurants
Outdoor swimming pool
Sauna
Spa
Gym
Private parkingFree
Priority airport pick-up
Bar
All amenities
Property Description
With a stay at Palace Downtown, you'll be centrally located in Dubai, within a 10-minute walk of Dubai Mall and Dubai Fountain. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.
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9.1/10
Great place to be
All 184 reviews
Surroundings
Metro: Burj Khalifa/Dubai Mall
(1.9 km)
Metro: Business Bay
(3.0 km)
Airport: Dubai International Airport
(17.0 km)
Airport: Sharjah International Airport
(40.3 km)
Landmarks: Ole Dubai
(130m)
Landmarks: Burj Khalifa Lake
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Palace Suite Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Diplomatic Suite Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Fountain View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Junior Suite Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Palace Fountain View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Lake View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Palace Suite Fountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Palace Lake View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
184 reviews
- Cleanliness9.1
- Amenities9.0
- Location9.5
- Service8.9
Average for similar properties in Dubai
Review summary
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Breakfast: Guests generally find the breakfast to be varied and delicious, with an abundance of options including fruits, nuts, and dates. The breakfast environment is described as luxurious, providing a pleasant start to the day.(based on 20 reviews)
Guest User
August 13, 2025
Great place to be
Don_Pablo
August 24, 2025
Excellent location near shops and restaurants and elegant traditional style everywhere. Minor flaws in the room did not affect our staying.
Norah AlMohsen
August 25, 2025
Checking in was good although when i got the key ,, it was not working. On Friday i spoke to the receptionist regarding the AC,, engineers came and checked but nothing changed
Anonymous User
October 24, 2024
I love this place so much! Nice location and convenience to go shopping at Dubai Mall in walking distance. Staffs are professional and kind.
Guest User
September 9, 2024
One of the best locations in Dubai city but the bidet in the toilet had constant sewage smell coming out which was so unpleasant. Hotel management has to check and do something with the drainage pipes in order to keep up with the standards cos the hotel is dated.
Guest User
April 14, 2025
I've booked a room named "fountain view", but the fountain was not even partially visible from the room.
I had to go out to the balcony and lean and turn to left to be able to see the fountain.
They managed to change the room with a nice view of the fountain, but only after I've issued multiple complaints.
(At first they insisted that the room was supposed to be partial fountain view, but we didn't even have partial view. not even a glipmse of the fountain.)
And I stayed in this hotel 2 months ago, and they still haven't canceled my deposit fee.
I've tried calling and emailing but haven't heard back.
I looked up on the internet and found similar reviews addressing the same deposit issue.
I am a frequent traveller and have numerous experience of staying at many hotels around the world, but I've never seen a five-star hotel with such an issue.
I liked the facilities and the location, but I am not going to stay at Palace Downtown again.
Guest User
August 25, 2025
Great location very close to Burj Karifa
ZacTan
June 4, 2024
Location is without a doubt the best as its next to Dubai mall. Fountain view room allows you to see the fountain show in comfort.
Services & Amenities
Most popular amenities
5 Restaurants
Outdoor swimming pool
Sauna
Spa
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Bar
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Business center
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
5 Restaurants
Outdoor swimming pool
Spa
Gym
Conference room
5 Restaurants
Fai
No additional info available
Buhayra Lounge
Open for: Breakfast
Business hours: [Mon - Sun] 08:00-02:00 the next day
Al Bayt
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 08:00-22:00
Thiptara
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 12:30-15:30, 18:00-23:30
Ewaan
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Thurs - Sat] 06:30-22:30,[Mon - Wed,Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Languages spoken
English
Filipino
Russian
Hindi
French
Bulgarian
Arabic
Food & drink
Halal meals provided
Bar
Lobby bar
Room service
Health & wellness
Spa
Gym
Sauna
Public areas
Garden
Smoking area
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Childcare service
Additional charge
Business services
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | AED 306.25 (approx. JOD 59.100) per person per night |
Breakfast
CuisineChinese, Continental
StyleBuffet
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | AED 110.25 (approx. JOD 21.280) per person |
Adult | Buffet:AED 110.25 (approx. JOD 21.280) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. JOD 96.476) per night.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2021
- Number of Rooms: 242
Phone:+971-4-4238888
Email:stay@addresshotels.com
With a stay at Palace Downtown, you'll be centrally located in Dubai, within a 10-minute walk of Dubai Mall and Dubai Fountain. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Frequently Asked Questions
What are the check-in and check-out times at Palace Downtown?
Check-in time at Palace Downtown starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Palace Downtown?
Does Palace Downtown have a pool?
Yes, Palace Downtown has a swimming pool for guests.Does Palace Downtown have a pool?
Are pets allowed at Palace Downtown?
No, pets are not allowed at Palace Downtown.Are pets allowed at Palace Downtown?
Does Palace Downtown serve breakfast?
Yes, Palace Downtown serves breakfast for guests. Breakfast options include Chinese, Continental style. Does Palace Downtown serve breakfast?
How much does it cost to stay at Palace Downtown?
Room prices at Palace Downtown vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Palace Downtown?
How to get to Palace Downtown from the nearest airport?
The nearest airport is Dubai International Airport, located about 26 mins from hotel by car (17.0 km) away.How to get to Palace Downtown from the nearest airport?
What’s the cancellation policy at Palace Downtown?
The cancellation policy at Palace Downtown depends on your room type and booking terms.What’s the cancellation policy at Palace Downtown?
Does Palace Downtown offer airport transfers?
Yes, Palace Downtown provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Palace Downtown offer airport transfers?
About This Property
| Nearest Airport | Dubai Intl. Airport |
|---|---|
| Distance to Airport | 22.03KM |
| Nearest Subway Station | Burj Khalifa/Dubai Mall |
| Distance to Subway Station | 1.93KM |
| Average Price From | JOD818 |
| Hotel Star Rating | 5 |