Rixos the Palm Hotel & Suites
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Rixos the Palm Hotel & Suites
Certified Sustainable2026 Global 100 - Family Hotels
Plot 40 East Crescent, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab Emirates
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Highlights
Ideal location
Lots to do
Free parking
Varied breakfastAmenities
Restaurant
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Hot springs
Sauna
All amenities
Property Description
With a stay at Rixos The Palm Hotel & Suites in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. This luxury hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at A La Turca, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in the air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
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8.8/10
Very good, recommended, first-class environment and service.
All 61 reviews
Surroundings
Metro: Mashreq
(17.5 km)
Metro: Al Khail
(18.0 km)
Airport: Dubai International Airport
(42.8 km)
Airport: Al Maktoum International Airport
(48.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Premium King Room With Garden View
1 King bed
65m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
2
Premium King Room with Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Toothpaste
Butler service
Check Availability
6
Three Bedroom Family Suite
250m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Four-Bedroom Suite with Private Pool
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Senior Suite with Sea View
1 King bed
90m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
King Suite With Panoramic Sea View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
5
Deluxe Room With Sea View
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Premium Twin Room With Sea View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Toothpaste
Butler service
Check Availability
6
Wellness Room With Pool Access
1 King bed
55m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Four Bedroom Penthouse Suite
370m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Suite, 2 Double Beds, Sea View (Panoramic)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Daily housekeeping
Check Availability
5
Two Bedroom Senior Suite
1 King bed and 2 Single bed
150m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Five Bedroom Pool Suite
400m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Deluxe Room
1 King bed or 2 Single bed
52m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
5
Two Bedroom Family Suite
215m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Premium Room With Sea View
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
4
Premium Room With Garden View
1 King bed or 2 Single bed
65m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Connecting rooms
Toothpaste
Check Availability
5
Junior Suite with Sea View
1 King bed
70m² | Floor: 1-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
61 reviews
- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Dubai

Review summary
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Exceptional Service: The hotel is repeatedly praised for its exceptional service, which includes friendly and accommodating staff.(based on 2 reviews)
Guest User
February 6, 2023
I was traveling with my parents and booked two rooms. Unfortunately, rooms are up to date and absolutely d didn’t meet my expectations. spots on the shower’s door, spots on the wall in the bathroom, cracked mirrors and very cheap uncomfortable pillows. Dust was everywhere as well. Lots of people out there useless. I explained my complains daily and they moved me from ano room to even bigger room with more dust and spots. A/C was off everywhere in every room and I called maintenance service when checked in, when moved to another room etc. the can’t handle a comfortable room temperature before first arrival, what service we can talk about here? Good was absolutely fail. Will all inclusive option it was basically rice and lamb, other stuff was super smelly and undress (sushi, fish, seafood, beautiful but extremely untasted desserts). Every single step in this hotel was the proof of the luck of customer and professional service. Once I bring all my concerns to the table, I get only sorties and promises to be better for the next time lol. No refunds, no complimentary service, nothing to make me feel better before I leave. Just a promise that they’d do better in future. I’d never be back to this hotel, and won’t recommend it to anyone. Poor choices, not sure even about 2.5 stars even. Big fat failure. Was here for a few days and totally regretted them.
Kins
February 11, 2025
非常棒,推薦,環境服務一流。
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Guest User
January 17, 2025
Еда скудная, не 5 звезд. Отель не новый. До центра далековато.
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Guest User
December 15, 2022
Все супер отлично спасибо !!!!!!!!!!!!!!!!!!!!!!!!!!!!
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THEMMF
December 13, 2022
酒店很好 服務也好
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Alejandra
August 11, 2025
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
GEORGE
June 10, 2025
Another great stay - love the sports bar
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers.
The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining.
There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service.
If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Caroline
February 2, 2025
Third visit, this hotel is amazing.
Suitable for all ages, the choice and quality of the food is excellent

Certified Sustainable
This property has been certified as sustainable by Control Union to the GSTC Criteria
Services & Amenities
Most popular amenities
Restaurant
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Hot springs
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Basketball court
Tennis court
Table tennis room
Taxi booking service
Priority airport drop-off
Conference room
Multi-function room
Children's pool
Playground
Free
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Outdoor swimming pool
Private beach area
Hot springs
Spa
Gym
Bar
Conference room
Playground
Kids' club
Restaurant
A La Turca Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Taxi booking service
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & drink
Snack bar
Bar
Lobby bar
Room service
Health & wellness
Spa
Additional charge
Table tennis room
Diving
Basketball court
Beach volleyball
Tennis court
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Parasailing
Body care
Hot springs
Snorkeling
Yoga session
Foot bath
Activities
Beach umbrellas
Private beach area
Public areas
BBQ
Smoking area
Garden
Water purifier
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Free
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Business services
Multi-function room
Fax/copying service
Wedding service
Conference room
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. JOD 96.476) per night.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel






- Cash
Property Description
- Opened: 2011
- Renovated: 2014
- Number of Rooms: 315
Phone:+971-4-4575555
Email:reservations.rixospalm@accor.com
With a stay at Rixos The Palm Hotel & Suites in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. This luxury hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at A La Turca, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in the air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Rixos the Palm Hotel & Suites?
Check-in time at Rixos the Palm Hotel & Suites starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Rixos the Palm Hotel & Suites?
Does Rixos the Palm Hotel & Suites have a pool?
Yes, Rixos the Palm Hotel & Suites has a swimming pool for guests.Does Rixos the Palm Hotel & Suites have a pool?
Are pets allowed at Rixos the Palm Hotel & Suites?
No, pets are not allowed at Rixos the Palm Hotel & Suites.Are pets allowed at Rixos the Palm Hotel & Suites?
How much does it cost to stay at Rixos the Palm Hotel & Suites?
Room prices at Rixos the Palm Hotel & Suites vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Rixos the Palm Hotel & Suites?
How to get to Rixos the Palm Hotel & Suites from the nearest airport?
The nearest airport is Dubai International Airport, located about 46 mins from hotel by car (42.8 km) away.How to get to Rixos the Palm Hotel & Suites from the nearest airport?
What’s the cancellation policy at Rixos the Palm Hotel & Suites?
The cancellation policy at Rixos the Palm Hotel & Suites depends on your room type and booking terms.What’s the cancellation policy at Rixos the Palm Hotel & Suites?
Does Rixos the Palm Hotel & Suites offer airport transfers?
Yes, Rixos the Palm Hotel & Suites provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Rixos the Palm Hotel & Suites offer airport transfers?
About This Property
| Nearest Airport | Dubai Intl. Airport |
|---|---|
| Distance to Airport | 47.13KM |
| Nearest Subway Station | Mashreq |
| Distance to Subway Station | 17.52KM |
| Average Price From | JOD1628 |
| Hotel Star Rating | 5 |

















