Guest User
July 7, 2024
The receptionist is not very friendly. When I went to check-in, he simply explained the breakfast time and location verbally and gave me no information. I'm a member of Marriott Bonvoy. There was no mention of EA, of course, and you have an obligation to us BEST RATE GUARANTEE, but this time trip.com was cheap, so I booked this way. Since there was only about a difference of 20 dollars, I understood that I couldn't get points. But he showed me an attitude that made me think about whether to make a claim at Marriott Center. Plus, I don't get any e-mails in the e-mail address I wrote on my registration card when I checked in. Haha, that's cool. Also they really don't accept in-house calls. If you want something, you should go directly down to the lobby.
However, the restaurant staff and the concierge are very friendly and pleasant. I really want to compliment them.