Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

We had an unforgettable stay at Nell Hefengting Hotel, thanks to the outstanding service from Mo Chen. Even before we arrived, he was already assisting us and continued to go above and beyond until the moment we left. The hotel itself is spotless and very well-maintained. Our room was on the fourth floor, accessible by stairs, and it was clean, cozy, and comfortable. Mo Chen even carried our luggage up without hesitation. Anytime we had questions or needed assistance, he didn’t just reply to our messages—he would come up personally to help. His warmth and dedication were truly remarkable. The location of the hotel is incredibly convenient. We are from Singapore and were pleased to find that halal food options were available nearby, making it easy for us to enjoy our meals. The hotel is also close to all the main attractions in Lijiang, making it easy to explore the area on foot. After a long walk, we returned to the hotel, and my wife, who wasn’t feeling well, was coughing. Mo Chen noticed and offered to make us Pu’er tea, which was unlimited and such a thoughtful gesture. His service is simply unmatched. Mo Chen made our stay incredibly special, and he is one of our best memories of Lijiang. We would return to this hotel not only for its cleanliness and convenient location but also for the exceptional service he provided. Truly one-of-a-kind!

Cozy and elegant accommodation nearby Lijiang Dayan Old Town. The room are warm and rooftop offers a full view of old town and snow mountain. Staff 邓邓 very friendly and gave many local tips, included nearby attraction and restaurant, also booked Jade Dragon Snow Mountain tour for us, highly recommended.

Amazing stay with very friendly staff who gave a lot of suggestions regarding the things to do in Lijiang. Accommodation is stunning too. Ideally located just next to the old city. Highly recommend

Dear hotel staff, Thank you very much for your warm hospitality and thoughtful, helpful service! Every moment here made us feel at home. Your careful arrangements, friendly attitude and professionalism made our stay particularly pleasant. Especially Miss Jerry who the manager.Thank you again for your hard work and hope to have the opportunity to visit again in the future! I wish you all good work and good health!

We had a wonderful stay at this hotel. It is located opposite the Lijiang Ancient Market and a few halal eateries are just few minutes down the road. The staff were super helpful and went above and beyond to assist me with the 101 queries I had. A lovely touch was the complimentary afternoon tea, which included a delightful selection of fruits and pastries. This is hands-down the best hotel service I've ever experience.

Nice hotel with a fantastic view of the Lijiang ancient town with yulong mountain. Great location just opposite of the ancient town. Unlimited supply of mineral water and 鲜花饼. Highly recommended! Hotel is clean too. Owner 邓邓 is responsive too