The Milestone Hotel - London
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The Milestone Hotel - London
No. 14 of Instagrammable Hotels in London
1-3 Kensington Ct, Kensington and Chelsea, London, Greater London, United Kingdom
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Highlights
Top local pick
Sparkling clean
Delicious breakfast
Ideal location
Excellent serviceShow more
Amenities
Restaurant
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
Bar
All amenities
Property Description
In the heart of the exclusive Royal Borough of Kensington and Chelsea, the Victorian landmark of the Milestone Hotel and Apartments was built in the late 19th century and has been restored to its original splendour. The Milestone Hotel, known for its distinguished elegance and high levels of personal service, combines elegant living of a gracious past with every modern comfort and convenience for the business and leisure traveller. The Milestone's extraordinary touches go beyond and exceed all expectations. Complimentary champagne or sherry is offered to guests on arrival after 3pm, and soothing green tea for all morning arrivals. Guests may select a preference of soaps and toiletries from a display of world-renowned perfumeries delivered to rooms by the Executive Housekeeper. Other touches include fresh planers, evening turndown and butler service. An array of different pillow types, shapes, and sizes, plus feather duvets are available to guests if preferred to a blanket. Each room is complete with an extensive selection of current magazines, with a beautiful Scottish blanket provided for those cosy reading moments. A fresh assortment of delicious fruit is delivered daily, together with a favourite choice of newspapers. In addition, DVD/CD players have been installed in every room with a wide range of music available. Upon departure, guests receive a small gift together with a travel size version of bottled mineral water.
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9.5/10
Good location, nice environment
All 94 reviews
Surroundings
Metro: High Street Kensington
(480m)
Metro: Gloucester Road
(480m)
Airport: Heathrow Airport
(23.2 km)
Airport: London Luton Airport
(59.5 km)
Train: South Kensington railway station
(1.6 km)
Train: Kensington (Olympia)
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
27
Master Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
The Noel Coward Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Check Availability
9
Superior Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
17
Junior Suite
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
4
The Tudor Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Check Availability
6) The Tudor Suite
1 King bed
Free Wi-Fi
Air conditioning
Computer
City view
Bathtub with grab bars
Check Availability
8) The Hermes Suite
Free Wi-Fi
Air conditioning
Computer
City view
Bathtub with grab bars
Check Availability
7) The Noel Coward Suite
1 King bed
Free Wi-Fi
Air conditioning
Computer
City view
Bathtub with grab bars
Check Availability
4
The Hermes Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Check Availability
20
Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe Studio
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3) Park View Deluxe King/Twin
Free Wi-Fi
Air conditioning
Computer
City view
Bathtub with grab bars
Check Availability
6) Park View Junior Suite
1 King bed
Free Wi-Fi
Air conditioning
Computer
City view
Bathtub with grab bars
Check Availability
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Guest Reviews
9.5/10
Amazing
94 reviews
- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in London

Review summary
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Facilities: The hotel offers luxurious and spacious rooms with beautiful decor, noted for their cleanliness and quiet ambiance. Breakfast is served in an elegant setting with a varied and delicious selection, adding to the overall quality of the stay.
Fabinn
May 22, 2025
The location is superb! We spent some time walking around the lovely neighborhood. A very charming hotel in a historical Victorian building. The bar is exceptional! We had a great evening there with very yummy cocktails creates by Angelo and Victoria. All staff members are friendly and polite! We will definitely come back!
M445705****
February 16, 2024
不愧是五星級酒店,酒店裝修很有特色,出門對面馬路就是肯辛頓公園,在那邊享受綠地,享受可愛的天鵝鴿子,呼吸新鮮空氣,真的很自由。酒店服務很好,人員很熱情,如果英語不是很好也不要緊,翻譯軟件能解決。叫客房服務的時候,有個特別可愛的女士,很熱情,她人真的很nice!給我在這個酒店留下來了非常好的印象!門口的站崗爺爺或者小哥總會及時開門或者給與幫忙。我們定的是大床房,但是床墊是兩個單人拼湊的,反而不影響睡眠,晚上舍友起夜也沒有感覺,房間很安靜,一切都非常好!
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35156711
May 10, 2025
位置好,環境不錯
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David
August 30, 2025
The stay at the Milestone Hotel was absolutely phenomenal. The most impressive thing about the hotel was that the staff. From Tim as the doorman, and Jorge and Stephen as the Concierge staff, we were well taken care of and they truly represented Milestone's 5 star status. The room was also outstanding with a lot of character. We stayed in the Matisse suite with authentic Matisse artwork. Wow! When we return to London, we will stay at the Milestone...a truly top notch hotel.
Fernando
June 22, 2025
Service was exceptional and location is excellent.
My only negative is that the size of the bed in the queen rooms is too small...
lilia
May 24, 2025
Stuff is absolutely amazing, helpful and amicable
Location of the hotel is superb
We love this hotel
The rooms are super cute, the restaurant and the tea room are perfectly decorated.
We are coming back for sure.
Amanda
April 22, 2025
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Adam
April 18, 2025
Deserving of its reputation
Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Services & Amenities
Most popular business facilities
Restaurant
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
Bar
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Indoor swimming pool
Spa
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, £65.00 (approx. €74.37) Daily. Reservation not possible
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Turkish
Filipino
Russian
Romanian
Portuguese
Polish
Norwegian
Dutch
Italian
Hungarian
Hindi
French
Estonian
Spanish
Greek
German
Czech
Bulgarian
Afrikaans
Food & drink
Halal meals provided
Bar
Lobby bar
Room service
Public areas
Picnic area
No smoking in public areas
Elevator
Health & wellness
Spa
Additional charge
Gym
Massage room
Sauna
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Childcare service
Additional charge
Accessibility
Accessible rooms available
Safety & security
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel





- Cash
Property Description
- Opened: 1884
- Renovated: 2013
- Number of Rooms: 62
Phone:+44-20-79171000
Email:bookms@rchmail.com
In the heart of the exclusive Royal Borough of Kensington and Chelsea, the Victorian landmark of the Milestone Hotel and Apartments was built in the late 19th century and has been restored to its original splendour. The Milestone Hotel, known for its distinguished elegance and high levels of personal service, combines elegant living of a gracious past with every modern comfort and convenience for the business and leisure traveller. The Milestone's extraordinary touches go beyond and exceed all expectations. Complimentary champagne or sherry is offered to guests on arrival after 3pm, and soothing green tea for all morning arrivals. Guests may select a preference of soaps and toiletries from a display of world-renowned perfumeries delivered to rooms by the Executive Housekeeper. Other touches include fresh planers, evening turndown and butler service. An array of different pillow types, shapes, and sizes, plus feather duvets are available to guests if preferred to a blanket. Each room is complete with an extensive selection of current magazines, with a beautiful Scottish blanket provided for those cosy reading moments. A fresh assortment of delicious fruit is delivered daily, together with a favourite choice of newspapers. In addition, DVD/CD players have been installed in every room with a wide range of music available. Upon departure, guests receive a small gift together with a travel size version of bottled mineral water.
Frequently Asked Questions
What are the check-in and check-out times at The Milestone Hotel - London?
Check-in time at The Milestone Hotel - London starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at The Milestone Hotel - London?
Does The Milestone Hotel - London have a pool?
Yes, The Milestone Hotel - London has a swimming pool for guests.Does The Milestone Hotel - London have a pool?
Are pets allowed at The Milestone Hotel - London?
Yes, pets are welcome at The Milestone Hotel - London, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at The Milestone Hotel - London?
Does The Milestone Hotel - London serve breakfast?
Yes, The Milestone Hotel - London serves breakfast for guests. Breakfast options include Western style. Does The Milestone Hotel - London serve breakfast?
How much does it cost to stay at The Milestone Hotel - London?
Room prices at The Milestone Hotel - London vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Milestone Hotel - London?
How to get to The Milestone Hotel - London from the nearest airport?
The nearest airport is Heathrow Airport, located about 31 mins from hotel by car (23.2 km) away.How to get to The Milestone Hotel - London from the nearest airport?
What’s the cancellation policy at The Milestone Hotel - London?
The cancellation policy at The Milestone Hotel - London depends on your room type and booking terms.What’s the cancellation policy at The Milestone Hotel - London?
Does The Milestone Hotel - London offer airport transfers?
No, The Milestone Hotel - London does not provide airport transfers for guests.Does The Milestone Hotel - London offer airport transfers?
About This Property
| Nearest Airport | Heathrow Airport |
|---|---|
| Distance to Airport | 24.07KM |
| Nearest Train Station | South Kensington railway station |
| Distance to Train Station | 1.64KM |
| Nearest Subway Station | Gloucester Road |
| Distance to Subway Station | 0.48KM |
| Average Price From | EUR990 |
| Hotel Star Rating | 5 |












