London Kensington and Chelsea Hotels

Its a very good traveling hotel. The room small but its okay for us. Because the area is very good and safety’s. U can enjoy to walk everywhere u like. Nice experience g

This hotel offers decent value for money with standard amenities and satisfactory breakfast options. However, I was deeply disappointed by their post-check-out protocol regarding forgotten items. During my stay, I left several opened and unopened food items in the room's refrigerator. Unfortunately, the staff disposed of or retained these items without attempting to notify me—a stark contrast to my recent experience at a rural Liverpool hotel, where the front desk promptly informed me about a forgotten perfume. While the financial loss here was minor (around £30), the lack of communication reflects poorly on customer care standards.  For a reputable establishment in London, such oversight is unexpected. I urge management to revise their policies: a simple message to guests about abandoned belongings would greatly improve trust and professionalism.

Excellent service, location, decor, and quality fo rooms. When I first checked in, I noticed the hot water was not running. Within less than an hour I the hot water issue was corrected; the staff were pleasant, professional, friendly, and indeed went above and beyond regarding service.

Aged facilities from the carpet to the lift, but the last straw was dusty bedsheets and pillows. I couldn’t sleep well but it was too late by the time we checked in. When we asked to change the sheets the next morning, it was only done after repeated reminders. I liked the rather convenient location with several cafes and stores just outside the hotel but the cleanliness of the hotel left much to be desired.

A good hotel, the room was large enough for the two of us, even with a balcony, close to the metro, clean, good bed linen, breakfasts were monotonous but sufficient.

The area is very large. It is the first time to live in such a big house in the Chelsea area. You must know that the price of slone square or Queen's Gate is about 10 square meters. There is heating, washing machine, simple kitchen, TV and wifi in the house are also very good, self-check in with a password. It is not recommended to have a high floor if you have a lot of luggage, the stairs are steep and there is no elevator.

Location was handy to transport. Unit was clean, spacious and very well presented. The bed was comfortable.

The room is over 60 square meters with two floors. The living room, kitchen and bathroom are downstairs, and there are two bedrooms and a shower room upstairs. Because my child is attending the graduation ceremony of Imperial College, it is convenient to live near the school. There are museums and parks around. When I go out to play, I buy groceries in the nearby supermarket and cook for myself. I will stay here again next time I go to London.

The hotel is in a great location, close to the Natural History Museum, Science Museum, and VA Museum, and is very suitable for traveling. The surroundings are very quiet. Besides, the hotel service is very good, helping with luggage and cleaning. It is a very good experience and highly recommended.

The location is so great! It's only a three-minute walk from Kensington subway station! It's so convenient to travel! The hotel is clean and comfortable, and the air conditioning and internet are great! We spent a few unforgettable days in London. There is a hamburger street around, and there are many hamburger restaurants! There is a Marks & Spencer supermarket not far from the hotel, which has everything you need to buy. There is also a bus stop one minute away from the hotel, which can go to London's ”Global Harbor”! The surrounding area is very safe, and there are no motorcycle gangs! The hotel staff are very nice! Finally, the hotel's Western breakfast is a set meal, which I think is delicious!