London Kensington and Chelsea 4-star Hotels

A shower without a door or a curtain is not avant-garde, it’s not modern, it’s not even clever; it’s just a headache and inconvenience for hotel guests and cleaning staff alike.  The faucet in the shower is very modern. Two knobs, one which turns the water on, and the other which selects whether the water comes out of the fixed shower head above, or the movable shower wand. Choose wrong and enjoy a blast of ice cold water from above.  This is not something a person wants to figure out when they step into the shower first thing in the morning.

Rather good location close to the tube and in a nice neighborhood but pictures of the hotel mislead us. Rooms and lobby are more average than they appear. Service is the worst part, we specifically asked for a room not on the train tracks but still got one. We had to make the bed for our daughter. Reception staff wasn’t smiling. Another staff complained no one was doing a good job in this hotel..,

We were initially put in a room that looked nothing like the one we booked. We were moved after requesting an alternative, but when we walked in it hadn’t been cleaned - there were crumbs on the seat and dresser, skid marks in the toilet, towels all over the floor, and the bedding was dirty. This was dealt with promptly and we were given complimentary breakfasts as an apology, however we were understandably somewhat disgruntled and expected a better standard when staying at a Radisson. The staff were very helpful and the breakfast was good but the rooms are outdated and given the experience we won’t be rushing back.

Disappointed by the room availability as my room was given to someone else due to technical error however despite the issues the duty manager tried her best to accommodate providing us with complimentary stay (still waiting refund) and complimentary food. Hopefully next time the kids and i are able to stay in the junior suite 🙏🏼

The hotel is in a great location, close to the Natural History Museum, Science Museum, and VA Museum, and is very suitable for traveling. The surroundings are very quiet. Besides, the hotel service is very good, helping with luggage and cleaning. It is a very good experience and highly recommended.

Excellent service, location, decor, and quality fo rooms. When I first checked in, I noticed the hot water was not running. Within less than an hour I the hot water issue was corrected; the staff were pleasant, professional, friendly, and indeed went above and beyond regarding service.

Very convenient location. The decor is a bit dated but the hotel is very clean.

Aged facilities from the carpet to the lift, but the last straw was dusty bedsheets and pillows. I couldn’t sleep well but it was too late by the time we checked in. When we asked to change the sheets the next morning, it was only done after repeated reminders. I liked the rather convenient location with several cafes and stores just outside the hotel but the cleanliness of the hotel left much to be desired.

3 adults sharing a room which was perfect for what we needed. Great choice of buffet breakfast, tube station (Earls Court)10 minutes walk away or no. 74 bus (5 mins walk) to Natural History museum, V&A, Harrods, South Kensington. Would stay here again.

I am extremely happy with this hotel. The area is very charming and also very close to museums. There are a lot of restaurants cafes to choose within 200meters, even a few Chinese restaurants. The staff is very friendly and professional, they offered me some coffee pods with free of charge, also, they offer free laundry service twice per week, which is very important for family with kids. I will recommend this hotel to my friends.