Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 26, 2026
Anonymous UserWe were a little apprehensive before our arrival as the hotel was built in 2015. However, the hotel exceed our expectation.
The staff at the porch was patient, he helped us with us luggage and pointed to the free parking.
The receptionist explained the services and facilities available clearly and checked if we made plans for dinner as our room did not come with meals. She later helped us microwave our food purchased from Lawson.
The hotel has 3 private bath that doesn’t require reservation. Both the male and female onsen has great view of the river.
The facilities were clean and well maintained. Very calming views from the room, could sit there and enjoy tea. Recommended to spend an afternoon at the hotel to relax and rest. They provide ramen at 10.30pm too.
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Price per night from:AED 633
Posted on Mar 2, 2024|Twin Non-smoking
SummerThe bus stops right in front of the hotel when returning to Kushiro from Lake Akan. It is very convenient. There are izakaya ramen shops and convenience stores nearby. The breakfast is rich and the service is also very good. It is not far from the JR station.
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Price per night from:AED 175
Posted on Dec 12, 2025
Guest User
Thank you to the hotel staff who helped during the 8th December earthquake. It was our families first experience of an earthquake and tsunami warning, so we were very worried. We came down from level 16 to the level 3 evacuation zone once the tsunami warning was triggered, and we met your staff there who were setting up the evacuation area.
A big thank you to the male staff member who put our minds at ease and used google translate to guide us and let us know it was safe to return to the room
1)地理位置优越,出门左边有便利店;离币舞桥走走也就到了,可惜当天天气不好,没有看到世界有名的落日;
2)楼下的西餐厅味道很不错👍价格也比较公道
3)洗衣机是免费的(在四楼)
4)地下停车场是1000yen(住客),虽然不免费,但也比较公道。
5)入住当晚遭遇地震(12月8日,7.6级)虽然钏路离得比较远,但是在16楼,晃得也比较厉害。后来海啸警告也来了。我们穿好衣服,从16楼冲到3楼避难层(虽然沿着绿色指示,但是在三楼找不到出口,后来员工打开了宴会厅的门,将我们安顿下来,一家三口才比较安心!十分感谢员工们!后来有一位男士一直利用google translate跟我们沟通,也让我们安心不少。十分感激!第二天check out时,想看看他叫什么名字,写一封感谢信,但是名牌太小了,不了了之。不过,疑惑为什么其他旅客都不下来?那么淡定)
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Price per night from:AED 333
Posted on May 14, 2026
Guest UserFree drinks at reception was great but no water was supply in the room. Was told either tap water or got to buy. Not sure why they provide free drinks downstairs but not water in the room . The epsom salt for bath was great. Parking need to pay which was quite disappointing especially in these area
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Price per night from:AED 177
Posted on Feb 4, 2026
Guest User
Kushiro isn't a big city, so there's not much to explore. For a one-night stay, this hotel was truly faultless! The room was a standard Japanese-style room, with just enough space to open one suitcase. Downstairs, there's a self-service coffee and tea station, and on each floor, you can choose your own pillow. The breakfast was excellent, and I especially loved the miso soup – it was packed with ingredients and delicious, plus they had Hokkaido milk! Parking is conveniently located right across from the hotel. There seemed to be many restaurants, but in winter, some were closed, and it was really cold, so we didn't venture too far. In summary: the staff were incredibly friendly, and for a one-night stay, it was absolutely perfect.
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Price per night from:AED 163
Posted on Sep 18, 2025
Dell
It was not entirely clear at time of booking whether I would be assigned a dorm bed and arrived prepared to be so assigned. I believe the situation is the dorm is reserved for group reservations so you normally be assigned a private room with shared bathroom. This made the room a great value and a memorable stay.
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Price per night from:AED 88
Posted on May 3, 2025
Pandaoliming
The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
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Price per night from:AED 196
Posted on Mar 7, 2026|Japanese Style 8 Tatami Room
Anonymous UserWe had a lovely stay at Hotel Gozensui in Lake Akan. The location is fantastic — the frozen lake and all the winter activities are just a short walk from the hotel. The staff were very helpful and welcoming, and even though English wasn’t widely spoken, they really tried their best to assist with anything we needed. Our room faced the lake and the view was beautiful, especially at night when we could watch the fireworks right from the room. A very memorable stay in Lake Akan.
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Price per night from:AED 276
Posted on May 21, 2026
gloriagdTraveling solo in Kushiro as a Chinese national, I imagine there aren't many of us, but the front desk staff were absolutely wonderful. The breakfast selection was a bit limited. The location is super convenient, right next to the station, and just across the road from the bus stop, which is great for catching the White Bus. There aren't many convenience stores nearby, especially at night when it's quite dark and deserted. On the bright side, the hotel offers complimentary *ochazuke* in the evenings.
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Price per night from:AED 95
Posted on Feb 28, 2026
Guest User
The hotel side is adequate but simple. The restaurant part should be avoided, food basic cheap and the worse of our two weeks in Hokkaido. Staff was unfriendly to say the least. There is a beer box at the entrance of the restaurant, but that is ”outside” . We thought we should take the beer before entering the restaurant, and that got the staff just about scream at us, because beer is sold inside! Breakfast is from 7 to 9 and while we were finishing our breakfast started at 8.30 waitress showed up saying we should be out by 9 as they closed! Very close to Akan crane center but the worse accomodation of hokkaido, to be avoided if you can. All other places we stayed people were most friendly!
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Price per night from:AED 138