Find 3-Star Hotels in Kushiro

"The room wasn't huge, but it was perfectly fine for us with two kids. We paid a small extra fee for the children, and it even included breakfast, which felt quite reasonable. The lobby had a good selection of drinks, and the hotel felt very international with lots of foreign guests."

"The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement."

"The hotel is conveniently located across from the JR station. There is a coin laundry on the premises, but the breakfast selection is limited."

"Toyoko Inn has always been a budget hotel suitable for transit. It has complete facilities but the rooms are small and compact, comparable to the Orange Crystal in China. It has a high cost-effectiveness and provides free budget breakfast. The advantage is that it is close to various stations. It is recommended to apply for a membership card."

"We booked this hotel for its proximity to the Kushiro train station and bus station (these were just opposite the hotel) which saved us the walking in snowy conditions. The triple room we booked was surprisingly bigger than I would imagine for a typical Japanese hotel. We tried the hotel breakfast and it was good for value and have a spread of food choices. The staff were friendly and despite of language barrier, we managed to be able to request for assistance. I would like to thank Ryoyo for his help in checking for alternative bus to Sapporo due to train suspension and he further helped to contact our Sapporo hotel to inform that we will arrive later due to unforeseen train suspension. As per other reviews about the attitude of the hotel staff, I personally feel that they are really helpful but might appear rude to foreigners as they are not good at expressing themselves. The hotel has a manga corner and amenities shelf which you can grab special hair amenities and other types of pillows. There is also free washing machine which my husband used it daily to wash his clothes, free onsen and coffee. Overall, this hotel has great amenities and facilities. The famous tourist attractions were within walking distance from the hotel (MOO/ EGG/ Nusamai Bridge about 15-20mins walk)."

"We took a tour bus directly to the New Akan Hotel. The hotel is very grand, and although it's a bit old, it's very well-maintained with a European-American style decor. I booked a Japanese-style lake view room in advance, and the size was definitely larger than what was stated in the description, at least 30+ square meters. The indoor and outdoor onsen, all-you-can-eat dining, and service were all excellent. The location is superb, close to both the onsen street and the ice mountain attractions. There are two minor drawbacks: the dinner includes a buffet yakiniku, and the smell can't be dissipated, so the entire public area smells like it... thankfully, the rooms are fine. Also, as many have mentioned, there are a lot of tour groups, all from Taiwan, so the hotel is crowded everywhere you go. You need to plan your meals and onsen visits to avoid peak times. Despite this, the hotel's order is still quite good. The internal shops are not tax-free. If I have the chance to come again, I would still choose this hotel, but I'd try to avoid the times when there are large tour groups, as the environment is quite important when you're on vacation!"

"My stay this time was far from smooth. I booked a 17 sqm room, but upon arrival, the hotel said it wasn't available and offered a 13-15 sqm room instead, with no refund for the downgrade – absolutely unheard of! I've only ever known hotels to offer free upgrades when the booked room isn't available, never a downgrade without a refund. I arrived at 12 PM and, after being told my booked room was unavailable, I contacted Trip.com. I was met by 'Xiao Hong,' the most unhelpful customer service agent I've ever encountered. Despite calling multiple times over 5 hours, there was no feedback, and she repeatedly delayed responding, costing me dozens of yuan in call fees. Frustrated, I requested a new agent, and the issue was resolved by a supervisor in less than 15 minutes, finally demonstrating the level of service I expect from Trip.com. As a 16-year Trip.com Diamond member, I choose to book through them over other OTA platforms like ** (removed specific OTA name), even paying a bit more, precisely because of their customer service's ability to handle emergencies. This experience was truly disappointing, though I'm glad the customer service supervisor maintained the usual standard."

"The location was excellent because it was possible to go to the downtown area of Kushiro city in a few minutes walk, and the shower and toilet were shared, but it was always clean."

"Kushiro isn't a big city, so there's not much to explore. For a one-night stay, this hotel was truly faultless! The room was a standard Japanese-style room, with just enough space to open one suitcase. Downstairs, there's a self-service coffee and tea station, and on each floor, you can choose your own pillow. The breakfast was excellent, and I especially loved the miso soup – it was packed with ingredients and delicious, plus they had Hokkaido milk! Parking is conveniently located right across from the hotel. There seemed to be many restaurants, but in winter, some were closed, and it was really cold, so we didn't venture too far. In summary: the staff were incredibly friendly, and for a one-night stay, it was absolutely perfect."