Hotels with Parking in Benito Juarez

"The hotel is very convenient for the airport terminals and car rentals. The communal areas such as the restaurant and rooftop bar were very nice. The overall experience is not to the same standard as other Hilton hotels.  The rooms were big, nicely decorated and clean but there was a distinct smell of cigarettes from previous guests which was not pleasant. We asked for a coffee and pastry for breakfast but were only allowed to have these if we paid for the expensive buffet which was not great value( USD20 /person). The shuttle was very disappointing..I  booked it a week in advance and had to chase for a confirmation.   I received a message to WhatsApp the driver when I arrived in the terminal which I did from the baggage hall. I was given directions to find the shuttle bus ( in a pickup area of more then 50 minibuses!). It left before I could find it and I then had to wait 30 minutes for it to return, for what is essentially a 5 minute journey. It would be much more professional if the driver held up a sign with the guests name, as other hotels of a similar Hotel standard did. If the Hilton were to rectify the issues above, then I believe it would be good value for money."

"　The location was a little far from the AD bus terminal, but it wasn't so far from the hotel that I had to use a taxi. I walked about 10 minutes with my suitcase, but some people might find it too far. 　There was no explanation of how to use the in-room safe, so I called the housekeeper, but he didn't speak English, so I had to use a translation app. He still didn't understand, so he came twice. It was good that he came without hesitation, but it wasn't just one visit, so some people might find that annoying. 　The most disappointing thing was that when I went there expecting breakfast to be 6 pesos, I was told it was 150 pesos. The price may have gone up, or it may have been a mistake and it was 6 dollars, but I trusted the information written on the website and applied, but it was completely different, and I thought, ”I've been tricked, I've been scammed.” I hope this will be fixed soon."

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient. 2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable. 3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why. 4. The hotel's private beach is quite nice, and the environment is lovely."

"It is an excellent hotel with great swimming pool area, clean and big rooms with lots of amenities. The greatest thing about this hotel is its location. We were going to stay in hotel zone but later changed our mind to downtown. And we couldn’t have decided better. All the tours operators do pick up from a couple of locations in downtown area and one of the location is the right outside this hotel. The las Palapas park is walking distance, so is all the local restaurants, super markets etc. it’s near several banks and hotel has a couple of cash points inside the hotel. The only slight nuance is that it is right outside a main road and noise from the road (especially if your room is facing the street) can be a little annoying in the morning during rush hours. Breakfast is fantastic and staff are very nice and accommodating. 4.9 star out of 5."

"It was better than the review. There's Walmart supermarket connected to lobby, so easy to grab foods, milks, gifts... Also, all the hotel counter abd service people are nice. My room was quiet and yes you can hear if people close door really hard but it can happen to any hotel. There's separate Air conditioning so room was cool. You can control the temperature. Also There's pizza restaurant and rental car service in the lobby. Very convenient location overall."

"The hotel is close to the airport but you need to take the shuttle bus at Terminal 3, Bay 26. You need to message the hotel that you've arrived otherwise it could be a long wait. The hotel has a nice outdoor pool for relaxation. The room I had was of good size. The bathroom was clean with good hot water for the shower, albeit not of strong pressure. Very comfortable bed and pillows, which is essential. Nice dining option at the restaurant with friendly and helpful staff at the front desk. I recommend this hotel if you wish to be in the vicinity of the airport."

"I was extremely satisfied with the hotel I booked this time. It offered incredible value for money. The beachfront king-size room was very close to the sea, and pictures 1, 2, and 6 show the view from the balcony. I could gaze at the ocean all day long and never get tired of it; the sea in Cancun is absolutely stunning, truly that jelly-like turquoise blue. The all-inclusive meal plan was fantastic. The hotel has many beautiful restaurants, and dining there was an experience in itself. Just be aware that for some popular restaurants, you need to book them as soon as you check in, otherwise, you won't be able to get a reservation later. If you enjoy drinks, it's even better, with a wide variety of alcoholic beverages to choose from. Opting for the all-inclusive package was definitely a smart choice."

"I recently stayed at the City Express Junior by Marriott in Cancun, and overall, I was very pleased with my experience. The hotel was clean and well-maintained, which made my stay comfortable from the start. I also loved how conveniently located it was—just a short distance from shopping centers and popular attractions, making it easy to explore the area. The service stood out as well; the staff members were friendly and always ready to help with directions or recommendations. Although the rooms were on the smaller side, they had everything I needed for a short stay. The amenities, including the breakfast area and common spaces, were well-kept and made for a pleasant environment to relax in. My only minor complaint is that the walls seemed a bit thin, so I occasionally heard noise from the hallway. However, it wasn’t enough to significantly affect my stay. Overall, I’d recommend City Express Junior by Marriott Cancun to travelers looking for a clean, convenient, and budget-friendly option in the city. I look forward to returning on my next trip to Cancun!"

"Very very large hotel with many stores and restaurants . There are lots of amenities but most are extra pay (which is a bit unfortunate given how much the hotel is already)."