Find 4-Star Hotels in Benito Juarez

"The hotel is very convenient for the airport terminals and car rentals. The communal areas such as the restaurant and rooftop bar were very nice. The overall experience is not to the same standard as other Hilton hotels.  The rooms were big, nicely decorated and clean but there was a distinct smell of cigarettes from previous guests which was not pleasant. We asked for a coffee and pastry for breakfast but were only allowed to have these if we paid for the expensive buffet which was not great value( USD20 /person). The shuttle was very disappointing..I  booked it a week in advance and had to chase for a confirmation.   I received a message to WhatsApp the driver when I arrived in the terminal which I did from the baggage hall. I was given directions to find the shuttle bus ( in a pickup area of more then 50 minibuses!). It left before I could find it and I then had to wait 30 minutes for it to return, for what is essentially a 5 minute journey. It would be much more professional if the driver held up a sign with the guests name, as other hotels of a similar Hotel standard did. If the Hilton were to rectify the issues above, then I believe it would be good value for money."

"Jackpot case! They said it was being remodeled and they moved it to a nice place in the hotel zone! I ate well and gained a lot of weight thanks to the all-inclusive plan."

"Rating: 10/10 Excellent all-inclusive resort in Cancun with outstanding service. We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful. Our room was cleaned very well every day, and everything was kept neat and comfortable. On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service. The hotel also has great restaurants on the property, with plenty of delicious options. Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again."

"We have been staying at this hotel for many years as a family and we absolutely love it. Super clean and spacious rooms, friendly staff, and great location. The hotel is located within a little bay next to Punta Nizuc that shields the shore from strong ocean currents, so the ocean is calmer. The hotel has access to the lagoon AND the ocean, so you have view to the water on either side of the hotel. The beach was clean and there is a little reef where you can see tropical fish. Super chill and friendly vibe ＜3"

"To sum up the hotel in one sentence: My family has a great business, so don’t be dissatisfied with the details. And the price is not expensive in the all-inclusive package, so I didn’t expect too much. The price is pretty good. Room: The soundproofing is very poor and very trendy (not sure if all seaside all-inclusives are like this?) The bed and room are large, and the view is great. There are toiletries. The phone is broken😅 You can use the mobile app to order food in the room. Drinks: You can drink whatever you want. There are many bars and mobile bartenders, but the drinks are all too sweet. Maybe I’m not good at ordering... food: Those who like good food are advised to give up. The food is mediocre. I tried Asian and Italian restaurants in 4 restaurants. You must rush in as soon as 6 o'clock starts, otherwise you will have to wait for a long time to be seated. There is no reservation system. The food looks good in photos but tastes ordinary, basically lukewarm/cold. There are not enough waiters! ! There is a sense that they want to serve the guests well but are unable to do so. . . The food is served very slowly! Serve: The waiters are very enthusiastic and none of them are impatient. The cleaning staff doesn't speak English, but everyone else can more or less speak English. The Wi-Fi is not bad, and the browsing experience goes smoothly when going to the beach and occasionally cuts out. There is no air conditioning in the hotel lobby, but the rooms and restaurants have adequate air conditioning. Beach scenery: The first row of beach chairs is hard to get, and there are many chairs on the beach behind. There is no large open beach on the beach, but the beach next door is very beautiful. You can walk there and rub it. The water is still very jelly blue and warm, and the sky is unobstructed. Watching the sunset is beautiful! Activity: There are group singing, playing cards in the swimming pool, and Spanish classes. You have to play with other foreigners. The club is afraid of asking you to quit. There is a small entertainment room for children, with slides and so on. There are outsourced people waiting on the beach to take orders: paid activities in the hotel, riding motorcycles on the sea, and towing parachutes on boats🪂 There are also projects that promote activities outside acua world: jungle tour, snorkeling (snorkeling), oxygen bottle diving There are several swimming pools which are pretty good"

"It's a nice place, convenient if you need to go to the airport the next day, we stayed at the hotel just one day. The service was marvelous, very polite and open to help us. The check in was at 3pm but our room was ready around 1:30 so it was perfect for us. You can go by walk to several places, coffee shops, restaurants and plaza las Américas. My only problem was the humidity, the room didn't smell good but it was clean, I think it's an humidity issue."

"The room is very nice and great. The attitude of the service staff is very good. There are supermarkets around and it is easy to buy things."

"We absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay."

"This might just be the best hotel I've ever stayed at! The rooms are spacious and comfortable, and they're cleaned daily, so it's always spotless. It's an all-inclusive resort, meaning all food and drinks are covered – and they're all high-quality too. I highly recommend the beachfront restaurant; just remember to make a reservation for the evening. The atmosphere is incredible, and watching the sunset with the sea breeze is pure bliss. The hotel has its own private beach with soft, fine sand, right outside your door. There's also a swimming pool and hot springs. It's connected to other hotels as well, so you can share some of their restaurants and pool facilities. Plus, there's a free show in the auditorium every night at 8:30 PM. All in all, it's incredible value for money. Highly recommended!"

"The location is very good. There are many restaurants nearby. Japanese and Mexican food are both good. It is also convenient to take a taxi from the hotel area. This hotel is more cost-effective than those in the hotel area, and the sleep is also comfortable"