Maresme Hotels with Airport Shuttle

"Ubicación excelente primera línea de mar Restaurante del hotel bonito, pero me han servido una patatas bravas aceitosos, lo comenté con el camarero y me sacarían otros pero parecía el mismo plato con más aceite aún. No los he comido pero me los ha cobrado igualmente. Creo que como detalle hubiera sido una invitación a no pagar ya que el devolví el plato a penas 2 patatitqs desgastadas Pero la ubicación excelente"

"Probably one of the best hotels in the middle of those on the 2nd line in Santa Susanna. Cosy, beautiful rooms with balcony, modern decoration and good view of the inner area with a swimming pool. Access to spa and gym in the hotel is a big plus. A spacious and comfortable hall with a bar. It seems all about the same as in neighboring hotels, but somehow more cozy ... "

"The hotel is located in the heart of the city centre and is located in the heart of the city centre."

"The hotel has its own boutique supermarket which is very convenient for shopping and parking is free The restaurant used to be good, but the last time I went there because of a change of chefs, I felt that my level has dropped a lot. The hotel rooms and bath products are very good. Open the balcony door and go out to the swimming pool. The swimming pool is not big but it is better than you can see the sea."

"Por lo general está bien el hotel, tiene un pequeño gimnasio, piscina cuando es verano, el restaurante para comer estuvo muy muy bueno, muy buena atención y calidad precio muy bien, el desayuno estuvo bien, si tuviera que decir algo sería que en el desayuno pusieran una pequeña explicación de lo que viene, quizás hay cositas que uno no come por preferencia e intolerancia y sería más fácil escoger,yo pondría un único zumo y que fuese natural no necesariamente naranja y centr**** en la calidad del pan, pequeños detalles que hacen, el servicio fue muy muy bueno y amable y la cama muy cómoda."

"Our room had a great ocean view and it was such a relief to open the balcony doors every morning. The overall facilities of the hotel really need to be updated and improved, the service staff is very friendly, and the food is basically okay. The sound of music will be around 11.30 every night, which is not very friendly for those who are used to going to bed early. For what I paid for the room, I couldn't ask for more. Overall satisfied."

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"El servicio del hotel es inigualable, el mejor desayuno ect ect . Tiene un piscina que pueden ingresar siempre ! Pero luego un spa que para los niños el uso es limitado. Mi único consejo es que solucionen el wifi que anda muy mal ! Y hoy día es vital ya que hay gente que trabaja a distancia"