Chennai Hotels with Airport Shuttle

"I stayed at the hotel from 29 May 2026 to 7 Jun 2026. Except for an unpleasant encounter with the gym staff who tailed me from the gym to the sauna/changing area on 1 Jun, I was always greeted with a bright smile and respect from the moment I set foot at the front entrance until I entered my room. I would particularly like to commend the doormen Ilayarajah, Yuvi and Loganathan, the catering team John and his team members Subbu, Suresh, Siva and Vinoth as well as Venkat and his concierge team. Regarding the gym incident, I was visiting birding sites for my Chennai trip so had to carry a big backpack for my Sony camera and sufficient water supply for the very warm weather. On the above-mentioned day, I had returned a little earlier in the evening and headed straight to the gym in my birding gear. I was annoyed when the gym staff tailed me to the sauna area and left to tell the Guest Relations Staff at the Lobby."

"I thoroughly enjoyed my stay and was impressed by the excellent service provided by the staff. The hotel was clean, modern, and offered everything I needed for a comfortable stay. The staff went above and beyond to make my visit enjoyable and stress-free."

"This is an excellent hotel. I stayed in other Tajs in Chennai  before. The hotel is the best value for money among Tajs in Chennai. This hotel does not offer guests any unwanted attention - which I always prefer. The breakfast was outstanding. Special thanks to Ms Ipshita, Mr Madan and Mr Tapas at the restaurant. They offered remarkable services. I will prefer this hotel in my next trip to Chennai."

"My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay."

"Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome. There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out. The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards. I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India."

"We congratulate Leela for having such brilliant staff! That's what makes the hotel stands out from other high end competitors. Even though the hotel was fully booked and very busy at the time, we were warmly welcomed from the moment we stepped down from the car. The gentleman who checked us in, Mr. Shantanu, Ms. Supra at Concierge, Nayansi, the manager at the India Restaurant... and many more whose name we were unable to remember, made us feel like some sort of noble or important persons, and all that was done from the bottom of their heart with genuine warmness...we use to stay at Peninsular, Four Seasons, Aman and the like when we went on holidays. They are not available in Chennai but we must say Leela offers even better services than our usual choices. The hotel itself is very well-maintained and classy. The pool is resort-feel even though it is in the city. The free spa facilities are very generous with many indoor jacuzzi, suana and herbal steam. We are very impressed. Thank you for ending our Easter holidays in South India perfectly!!"

"It's not far from downtown Chennai, but it's a place I often go to because it's refreshing and gives me a sense of travel. I had a great time with my friends, family, and several other families. The only downside is that the poolside bar is lacking for a 5-star hotel, but the pool is okay to play in except when it's crowded. The beds are good, and there are some very smart staff members, so it's nice that you won't be delayed when you get serviced by them. However, there are too few restaurants, so there's not much to choose from, and the main restaurant is always mainly Indian food, so even though it's a 5-star world chain, there's not much to eat as a foreigner, which is a downside."

"Wonderful hotel with a peaceful atmosphere inside …The rooms were clean and comfortable, and the staff provided excellent service. The hotel is conveniently located near the temple, making it a perfect place to stay for visitors. I would definitely stay here again."

"Had a good stay at Novotel Chennai OMR last month. Rooms are clean and spacious with nice shower. Staff were helpful and friendly. Breakfast buffet had good variety. Pool and gym are well maintained. Location on OMR is convenient for IT companies. Only small issue was metro construction noise, so better to ask for upper floor. Overall worth the money. Will visit again."

"We loved our stay here! Cleanliness to service was brilliant. Coming from Singapore, we were little worried about the hotel and cleanliness but with no doubt it was superb. Infact we don't have a complaint. We had hotel breakfast, dinner buffet, dinner ala carte at the ground level restaurant (part of the hotel) food was good, ambience is beautiful and I must say Navaneeth and ashiq were such warm and friendly boys, serving with smiles, checking on us and even other customers esp elderly folks. That is one of the best service etiquettes we have seen. Their communication skills with a little humour was a hats off! Definitely coming back and definitely recommending family and friends. Totally no regrets. Thank you residency towers team. Keep up the good work and spirit!"