The hotel is located in Jinjialing financial CBD of Laoshan District, Qingdao, with the Laoshan Moutain, the peak of the coastline, at its backdrop. It offers guests a magnificent view of the Yellow Sea Bay and the Old Stone Man scenic spot. Designed by the globally renowned Alessandro Munge Studio,the hotel has 334 luxurious guestrooms, and its restaurants, cafe, bar, and patisserie present sumptuous feast from all over the world to wake up your appetite. A 1,200-sqm Grand Ballroom is equipped with a floor-to-ceiling curved LED, to offer an exclusive venue for business meeting and social gatherings.
"Overall, it was pretty good. First, the positives: The hotel's location is super convenient, making travel and sightseeing a breeze. Before check-in, a butler proactively contacted me to discuss my needs and even upgraded my room for free, which was a fantastic experience.
However, some details during this stay were disappointing. Here's my honest feedback:
1. **Lack of Bellhop Service:** On the day of check-in, there were many guests, and no one offered to help with my luggage when I arrived. It was quite inconvenient hauling heavy bags in. Someone eventually helped me on the elevator, but it took about an hour to get them to my room… and only after several phone calls ☎️.
2. **Forgotten Anniversary Request:** I had communicated in advance that this was an anniversary trip and specifically requested some simple room decorations. This was completely overlooked. There were no decorations or small surprises, completely ruining the anniversary atmosphere. Quite a letdown.
3. **Inappropriate Bedding:** The room still had thick spring/autumn duvets. They were hot and stuffy in the summer, waking me up multiple times at night. It was very uncomfortable and significantly impacted my sleep. I suggest switching to lighter summer quilts.
4. **Disappointing Lion Plushie Experience:** The hotel's signature little lion plushie caused me a lot of grief. It took repeated attempts to even get one, and at first, they kept saying no, which was incredibly frustrating. Now, looking at other guests' reviews, most seem to get them easily, and guests with children even get more than one. I don't understand why the threshold is so high for guests without kids. DINKs (Dual Income, No Kids) are crying! I eventually got a Laoshan-themed lion, but I really wanted the regular sitting one. The hat falls off with just a touch, and now I have to sew it back on… I even went to the kids' play area to try and win a sitting lion from the claw machine for two consecutive days, trying about eight or nine times, but couldn't get one. It was so frustrating; the claw was too loose… Now, the more I read other people's reviews, the angrier I get. 😡
5. **Breakfast Quality:** The self-service part of the breakfast wasn't very good, but the à la carte options were decent.
On the brighter side, the hotel room was good, and the swimming pool was also great. 👍"