Spa Hotels in Shantou

"As soon as I entered the lobby, a receptionist greeted me with a very gentle voice. Her service was warm and attentive, and the hotel was impeccably clean. She even gave me two packets of coffee. The lobby has a retro and elegant style. I would definitely choose this hotel again next time."

"Plans change unexpectedly. My trip to Jieyang was switched to Shantou, and I booked the Shantou Imperial Hotel on Trip.com just half a day in advance. This isn't my first time staying here; it's a well-established five-star hotel, close to the high-speed rail station and not too far from popular food spots. After booking, I quickly contacted Linna, the butler I'd added on WeChat previously, to arrange a pickup from the high-speed rail. She responded promptly, asking for my train number, arrival time, and the number of people (very reliable!). She told me to just keep an eye out for her call upon arrival. To my surprise and delight, she also arranged a free room upgrade. Plans truly do change. While waiting at Puning high-speed rail station, I was informed that my train would be delayed by about 40 minutes. I contacted Linna immediately to avoid having the hotel car wait unnecessarily, but she informed me that the hotel's pick-up vehicle had already departed. She instructed me to look for a staff member in a red uniform upon arrival. I actually felt a bit bad about the delay. Once the train arrived at Shantou Station, as I exited the gate, I saw a sharp-looking young man in a red uniform standing at the exit, looking directly at our train's exit. We made eye contact instantly. He politely asked for my surname and confirmed some basic check-in information, then enthusiastically helped us with our luggage and guided us to the parking lot to get in the car (it felt quite fancy having a dedicated escort! 😜). During this time, he even called the driver to move to a more convenient pick-up spot to minimize our walking distance. After a few twists and turns, we finally arrived at the hotel. We quickly checked in, dropped off our luggage in the room, and began our culinary adventure. Given that it's an older five-star hotel, I must admit the facilities are a bit dated. The room also had some older fixtures and a faint smell of smoke. While the air conditioning seemed to help, an air purifier would have been even more effective in improving the room's scent. On a positive note, the water pressure in the room was excellent, making for a very comfortable and refreshing shower. The next day, when I contacted Linna to arrange a ride to the high-speed rail station, she was very proactive in communicating and coordinating with hotel management, even though our departure time was quite early (outside the hotel's normal shuttle hours). In the end, she ensured we arrived at the high-speed rail station safely and on time. To sum it up, while the hotel's hardware might not be the absolute best, the attentive and thoughtful service from the staff truly surprised and impressed me. This kind of warm service makes every guest feel genuinely cared for. For future stays in Shantou, I'll most likely choose the Imperial Hotel again. Such excellent service undoubtedly makes every guest feel comfortable and at ease."

"The hotel staff provided excellent service. There are also two museums near the hotel. The room even came with Phoenix Dancong tea 🍵. On the second floor, there's a breakfast buffet for 400 that was delicious and didn't feel overly filling. In the evenings, they offer complimentary traditional Cantonese slow-cooked congee. Plus, the hotel has a 400-person reception, and they also give out discount vouchers. Full marks, five-star review! 👍👍👍"

"Had a fantastic stay! The location is super convenient, close to the shopping district. The room was clean and tidy, and the soundproofing was excellent, so I slept really well. The front desk staff were enthusiastic and efficient, and the facilities were complete. Definitely great value for money, I'll choose this place again next time I visit."

"This was my first time visiting Chaoshan, and Shantou was our first stop. We stayed at the Manxi Hotel, which is conveniently located near Longyan South Food Street and has shared e-bikes nearby. I really have to praise the front desk staff – both the young lady and gentleman were incredibly attentive and thoughtful. We arrived around noon after an early flight, which was before check-in time. I asked the gentleman at the front desk for food recommendations, and he thoughtfully sent us a food guide he'd typed out himself, character by character! So we left our luggage at the hotel and headed to the food street. When we returned after eating, our room wasn't ready yet as the previous guests hadn't checked out. While we waited, I got several mosquito bites! The front desk lady then brought me mosquito repellent to use and even placed their own mosquito coils near us. I was so touched by their thoughtfulness 🥹. Once we checked into the room, it was incredibly spacious. The hotel had all the amenities you'd expect, and on top of that, they thoughtfully provided disposable toilet seat covers, disposable towels, and even conditioner. I have to complain about some 300-500 yuan hotels that offer very few disposable items and rarely conditioner. This hotel had everything, and the price was very good value for money. The toilet was smart, and the hairdryer was amazing – finally, not one of those difficult ones you have to keep pressing a button on! The room was also spotlessly clean with no strange odors. They even had mosquito repellent plugged in, and the bathroom had a separate wet and dry area. The double vanity with a huge smart mirror made for a super great experience. Originally, we only planned to stay one night in Shantou and then go to Chaozhou or Nanao Island. But because the hotel's service was so attentive and the stay was so pleasant, we decided to extend our stay for another night. Oh, I almost forgot! While we were waiting downstairs for our room, the front desk gentleman noticed we had been waiting for a while. After we checked in, he even ordered some local preserved fruit for us. I felt a bit embarrassed, but he was truly wonderful. Thank you for the fruit! The only thing I noticed was that I didn't see a comb (I didn't ask, I had my own 😁). Besides the fantastic stay at Manxi Hotel, the food in Shantou was also amazing. Having such a comfortable hotel stay definitely enhanced the overall experience. I slept incredibly well at night – I didn't even want to leave the bed! 😁 Overall, Manxi Hotel is clean and tidy, with smart rooms, and offers an incredibly great stay. Sisters visiting Shantou should definitely consider staying at Manxi near Longyan South Food Street – highly recommended!"

"The room is very big, the twin bed/double bed is 30+ square meters, and there is breakfast, which is very cost-effective"

"Huge shoutout to the shuttle bus service arranged for the concert! 👍 It was stress-free, safe, and super convenient! A big thank you to driver Master Liu and assistants Xiao Lin and Xiao Chen for ensuring our smooth journey! The experience was fantastic! The front desk staff, Jzhyo and Kem, also provided excellent service and even allowed us a late check-out!"

"A very good store, the service is very attentive, and the environment is really super 5🌟. I will definitely come here next time. The price is very affordable, exceeding 90% of the price/performance ratio of the same level. Highly recommended!"

"Great hotel for a stopover near the airport. The room was clean and comfortable, check-in was quick and the staff were friendly and helpful. Location is very convenient if you have an early flight or a layover. Would definitely stay here again."