Find 3-Star Hotels in Qianxi

"Feedback on the dereliction of Yunshengbo Hotel service: Trip.com It is difficult to fulfill the promise of upgrading the room, and exposes management loopholes As a repeat customer of your store, I have highly recognized the health and cost-effectiveness of your store. However, the experience of booking through Trip.com this time, because the hotel failed to take the initiative to fulfill the platform contract and the front desk dereliction of duty, undermining this trust. Core Facts: Deed Distrust and Front Desk Disreliction (a) written commitment is in blank Trip.com The order page clearly states that ”based on the membership level, this stay enjoys free room upgrade benefits” (with vouchers). However, when checking in, the front desk did not mention the rights throughout the process. This is not negligence, but the hotel's disregard for the contract of the cooperation platform. 2. The front desk is recommended, professionally lost When I took the initiative to show the text certificate of Trip.com and indicate the identity of the old customer, the first reaction at the front desk was to prevaricate ”no room to rise”, not to verify or solve it. After many requests, I reluctantly arranged a low-floor room. The whole process was passively perfunctory, without the sincerity and professionalism of fulfilling the promise. The Essence of the Problem: Management Failure and Cognitive Disconnection Management vulnerability: platform welfare messages are not synchronized to the front desk, or the front desk is not authorized to execute, exposing the failure of internal coordination mechanisms. Service collapse: The front desk is not aware of the key order terms, is not responsible, and does not solve them, showing that it lacks basic vocational training and service awareness. Facing the voucher, it is still a serious malfeasance. Cognitive gap: As a passenger who stays at international luxury hotels (Anlu, Ritz-Carlton, etc.), I deeply understand that fulfilling written promises is the bottom line of the hotel industry. There is an unacceptable fault between your front desk behavior and industry standards - not customer ”cheap”, but contract spirit loss. Reality Warning: Service Shortcomings Will Destroy Hardware Advantages Trust is assets, and failure is bankruptcy As a repeat customer, I chose your store for health hardware, but I never looked back because of the service. One push is enough to disintegrate the reputation for many years. Geographical non-excuses, competition is in sight Mo is arrogant because of ”no competition in the county”. When guests prefer to drive two kilometers to avoid the pit, your store's advantage has been shaken within two kilometers there is an alternative to more standardized service. If the front desk continues to provide services below industry benchmarks (such as disregard for contracts, prevarication), the loss of passenger flow is the inevitable end. Hardware is body, service is soul Health standards are only passing lines. The ”family workshop style and lack of professionalism” displayed at the front desk is pulling your store back to the ”cheap hotel” positioning. If the service standard and training system are not refactored, it is not alarmist to be eliminated by the market. Requirements for investors/operators 1. Check the messaging docking process with Trip.com immediately, and ensure that all written commitments are 100% synchronized to the front desk and implemented. 2. Rectify the front desk team: Training platform order terms and performance process; Establish a ”first question responsibility system”, and take the initiative to solve customer complaints, and prohibit prevarication; Management needs to recognize the reality: The county is not a death-free gold medal. When the guest held the express clause of Trip.com but was rejected by the front desk, the reputation of your store has collapsed. If you don't change your mind, you will change someone, otherwise you will have to change the signboard. Summary: A deadly betrayal of trust This incident is not ”dissatisfaction”, but a complete denial of the hotel management ability and service bottom line: ✅ Health is acceptable ≠ worth looking back ❌ Promise not to recognize = Integrity bankruptcy ❌ Front desk dereliction = Self-destruct root Conclusions I will not choose this hotel again and warn all passengers: ”Be sure to double screenshots” when booking (welfare clause + Booking Number ), ”confirm rights on the spot” when checking in, the front desk may refuse to recognize the account! If the hotel defaults to the ”signing can be denied” mode, please report it to the Cultural Tourism Bureau/Consumers Association immediately under the real name of ”suspected fraudulent operation”. 2. To the platform: Check the reason for the unfulfilled benefits of this order immediately, standardize the cooperation process, and have feedback to customers; Establish a compulsory compliance mechanism for member benefits, otherwise it is ”conspiracy and dishonesty”. 3. Rights protection tips: When the push is pushed, ”immediately ask Trip.com customer service to intervene”; if the platform does not act, sue the hotel and Trip.com simultaneously when complaining to 12315, and keep the evidence exposed on the whole network to warn consumers to prevent risks."

"The room was quite spacious, the room for 100 yuan, I was surprised, clean and clean, and the bedding was neat. In our hometown, this kind of hotel is hundreds of 1 night. Must be five-star praise ➕ highly recommended!"

"The newly opened hotel is very good, the stay is very comfortable and sleeps well, everything in the room is very good, the bedding is good, soft and comfortable, the quality of disposable products is also good, the room layout is also good, I heard that there are suites for summer specials, come back to experience it another day, Unfortunately, I took a viewing picture at that time, forgot to take a photo of the room, and I will make up for it next time."

"I booked the hotel for the car pick-up service, but I forgot about this service when I arrived at Qianxi High-speed Railway Station. As a result, the hotel was not too far to walk to, and the hotel sent a car to the high-speed railway station when I left. I was very satisfied with the service."

"5.0 Division The location is very good to find, parking is very convenient in the bustling area of the county commercial street. It’s too convenient to find food downstairs. There are all kinds of food. The room is cleaned very clean. The bedding is very new and comfortable. Every time I come to Luxi, I will choose this hotel. It is recommended."

"The hotel door is very airy and bright. The hotel is very easy to find on the roadside. The hotel has underground parking spaces on the ground. The room is large in size, clean and tidy. I like it very much. The bathroom is separated from the bathroom. I like this very much. The transportation around the hotel is convenient, there is a street next to it, there are many farmers selling vegetables and fruits in the morning, the quality is fresh and the price is cheap. This hotel's price can come to live in their home next time."

"The room was very clean and relatively new, the cleaning aunt was very good, and the traffic was convenient nearby. Take a taxi to Luxi Station for 7 minutes."

"Come on a business trip to stay at this hotel is really good. The room is very clean and spacious. The whole hotel staff is very warm. I also recommend a lot of delicious and fun places around. The location of the hotel is also very close to the high-speed rail station. It is also very convenient to travel. The price is also very high [strong]"

"The hotel is in the center of the old city, the surrounding is very lively, close to the farmer's market, food street and park, and has a small parking lot. The hotel is small but very exquisite, the room decoration and equipment are in place, the supplies are graded, the bathroom is very convenient for dry and wet separation, and there is a self-service washing machine dryer."

"建議親子游慎選！酒店坐落於公園裡，但是公園比較清靜，用人煙稀少來形容，所以晚上休息總感覺不太安全！房間裝修比較有特色，早餐衹有米粉 ，其他啥都沒有！早餐時間7；00-9；00 周邊配套極其不完善，很偏僻！親子游一定慎重選擇！"