5-Star Hotels in Liaoning, China

"My stay at Shangri-La Shenyang was absolutely divine ✨ I have to give a special shout-out to Guest Relations, Ellie! She was incredibly patient, explaining the 'Mountain Road and Pine Sound' art masterpiece in the lobby lounge's east wing. It's a stunning piece by a New Zealand artist team who recreated a Ming Dynasty painting by Tang Bohu using crystal pillars – a fantastic blend of East and West, exuding such style. It was a truly immersive and delightful experience of Chinese landscape aesthetics. Later that night, I even received a thoughtful delivery of warm chicken soup. My fatigue instantly melted away. As someone who appreciates attention to detail, I absolutely loved it. The service and ambiance were both top-notch. This is definitely my go-to hotel whenever I'm in Shenyang!"

"Every time I come to Fushun for a business trip, I stay at this hotel. **Facilities**: The infrastructure is complete, and there's a shopping mall right next door. **Hygiene**: Clean and sanitary. **Environment**: The environment is nice, and the view from the window is great. **Service**: The service is attentive and thoughtful."

"My overall experience at Shangri-La Dalian was absolutely perfect this time, and I must give a special shout-out to Yina at the front desk! This morning, when I was checking out, the lobby was very busy, but Yina remained calm and professional throughout, never showing any signs of being rushed or perfunctory. She processed the check-out quickly and meticulously reviewed the bill, patiently explaining every charge. She proactively asked if I needed an invoice and carefully confirmed the title and tax ID information, saving me the hassle of double-checking everything myself. She maintained a gentle smile the entire time, her tone was kind and polite, and her demeanor was just right – not overly enthusiastic to the point of being overwhelming. The hotel's facilities themselves are impeccable; the rooms are spotless, and the location is excellent. However, Yina's thoughtful and attentive service was truly the highlight of this trip. As a high-end hotel, Shangri-La's service quality truly lives up to its reputation, and Yina's professionalism perfectly embodies the feeling of 'home away from home'. Next time I visit Dalian, this will still be my top choice, and I hope the hotel gives Yina plenty of recognition. I highly recommend it to all my friends traveling to Dalian!"

"Huge shoutout to Sunny at the front desk! They were incredibly professional and really knew their stuff. The check-in process was super smooth and efficient, and they meticulously double-checked every detail, showing great attention to accuracy. Sunny proactively gave helpful reminders about breakfast times and parking information, and their warm and appropriate demeanor made a big difference. They were always quick to respond to any questions or requests. This kind of excellent, professional service significantly enhanced our overall stay."

"This is a pet-friendly hotel, but the 350 RMB per night cleaning fee for pets is higher than many other hotels. It's indeed a nice place though, and the pet supplies provided were excellent, which I was very happy with. The rooftop garden for dog walking has a great environment, perfect for walking your dog morning and evening. My kids had a blast. As for the service, not having a dedicated butler felt a bit inconvenient. The food delivery speed was incredibly slow; I ordered at 10 PM and it arrived past 11:40 PM, and they even got the order wrong. Everyone was already asleep by then, haha. Breakfast was decent, and since we were staying multiple nights as a couple, we got one free. One more thing: the activities listed in the package on Trip.com were a complete mess. When I asked the front desk, they said they didn't know and told me to contact the merchant in the mall. When I called the merchant, they told me to ask the hotel! 😂😂😂 In the end, I figured out it wasn't a freebie anyway. Basically, the hotel and the mall merchants are tied together, and the promotional tactics are a bit annoying. Either offer it for free or don't list it. Every time I asked about something in my package, no one knew anything, and they weren't familiar with their own services. It wasted over ten minutes and spoiled my mood."

"Facilities: Exceeded expectations. I thought the price would be similar to Atour or Ji Hotel, but it's much better, five-star level. Cleanliness: Very clean. Environment: Beautiful, even more photogenic than Aranya. Service: Very attentive service, especially Xiao Lü, who very kindly helped me with my luggage and carried it to the door. The breakfast was also plentiful, and the noodles were delicious."

"This is a very professional hotel with excellent service, consistently good as always. Every time I bring my child, we always need something from the front desk or order takeout, and the robot delivers it. My child especially loves playing with the robot. A big hotel is always better; you don't have to worry about hygiene, and the facilities are complete."

"This was my first time in Shenyang, and for an important anniversary, I chose the Conrad as our base for a three-day, two-night stay. Here’s an objective review based on my actual experience: **Location:** The hotel is very close to both Beizhan (North Station) and Shenyang Station, about a ten-minute taxi ride. If you take the subway, it’s just one transfer, and you can reach Exit A of Renmin Square Station on Line 2 (which is the entrance to MixC Hang Lung Plaza) in about 30 minutes. From the first floor of Hang Lung Plaza, there's a glass automatic door that connects directly to the hotel's first floor. Regarding Hang Lung Plaza, I won't comment on the shopping as I didn't explore it much. However, it’s very convenient to take the escalator down to the basement for a meal, grab some snacks at the supermarket/convenience store, play Taiko or Maimai at the arcade on the basement level, or sing karaoke at Mei KTV on the third floor accessible by a scenic elevator. This definitely adds to the convenience of staying at the Conrad. **Service:** * **Pre-Stay Service:** I didn't receive any pre-arrival calls or contact, which is usually standard for five-star hotels. It made me think, 'Hmm?' a little, but it wasn't a major issue. During check-in, the front desk informed me that our room was still being prepared but offered a complimentary upgrade to a smoking room so we wouldn't have to wait. I accepted the kind offer and was relieved that the smoke smell in the room wasn't very noticeable. * **During-Stay Service:** On the first night, I wanted to take a bath, but the bathtub took nearly two hours to fill, only reaching the depth shown in the photo. After half an hour, I thought it was just because the tub was large and filling slowly, but when it was still the same after more than an hour, I suspected the drain wasn't sealing properly. However, it was quite late, and I didn't want to bother the hotel staff with repairs at that hour, especially since we’d already received an upgrade. It felt like that 'don't ask for a bicycle when you've been given a watch' kind of awkwardness. So, the next morning, I called housekeeping to ask if someone could check it while we were out in the afternoon. When we returned the next evening, the first thing I did was fill the tub, and seeing the water successfully rise made me so happy! I could finally take a bath! I'm grateful to the staff for solving the problem on time. Later that night, we went to the executive lounge on the 83rd floor for the evening light meal. The food was excellent, and they were proactive in asking about our needs. Special thanks to Cloris, Luna, and Rachel for their warm service. **Facilities:** As mentioned above, the room was generally in good condition. There were a few areas that showed some wear or minor human-made stains, but nothing major. Honestly, you don't really use or even touch every single part of a suite; it's always just a few key areas. The bathtub issue might have been a 'historical problem' left by a previous guest, but at least I got it resolved. This does, however, suggest that there's room for improvement in terms of facility maintenance and even upgrades. **Dining:** The executive lounge's food has already been mentioned, so I won't repeat it. For breakfast, I went at 8 AM and 9 AM on the two different days. As expected, it was less crowded earlier. You swipe your room card, then an attendant guides you to an empty table and asks if you'd like coffee or tea. Overall, breakfast was quite good, offering most of the varieties you'd expect from a typical five-star hotel. **Final Thoughts:** One minor point of annoyance was the hotel's elevators. Many guests have mentioned the hassle of having to transfer elevators on the 88th floor to get from the hotel entrance to their room. Personally, I think the waiting time for the elevators is more frustrating than the transfer itself. From the 88th-floor lobby to the rooms on lower floors, there are four elevators. Without judging whether that's too many or too few, objectively speaking, every time I waited for an elevator from my room floor to the 88th floor, or from the 88th to my room, it always took over a minute. There was never a time when an elevator arrived within thirty or forty-five seconds of pressing the button. And often, when the elevator did arrive, it was empty. Perhaps it was because I stayed on a weekend and the hotel had an event? The above only represents my personal experience during this stay."

"The hotel facilities are excellent and the service is attentive. The fourth floor offers direct access to Kaidan Shopping Mall, where you can indulge in a variety of delicious foods. It's conveniently located near all the attractions in Donggang, making it easy to catch the light show, feed the seagulls, explore Oriental Water City, and visit Donggang Wujie to see the mounted police and large ships. A truly perfect trip!"

"This is Dalian's top five-star hotel, boasting breathtaking views of the cross-sea bridge. It features luxurious European-style decor and offers first-class service. The day before my arrival, a lovely staff member named Sunny proactively reached out to me. After adding her on WeChat, she provided a detailed overview of the hotel's facilities and services. On the day of check-in, she confirmed my arrival time and arranged my room in advance. After I checked in, she was incredibly attentive, checking in on me and promptly responding to any questions or needs I had."