Find 5-Star Hotels in Los Angeles

"Everything else was good, except that I didn't go to the breakfast, he charged me $44.9for the breakfast, I didn't even know where the breakfast was, why did he charge me, and I reminded him that I didn't go to the breakfast, and then he didn't give me a bad review."

"The service at the hotel was impeccable. The rooms are very clean and the location is ideal. It is not too far from Hollywood but it’s in downtown. All the staff was very friendly and helpful."

"1) The front desk was careless, the room number was written wrong, the door couldn't be opened and the door couldn't be opened. It didn't just happen to me, there were also tenants who opened and knocked on my door the next day. 2) The hotel is a boutique hotel with a retro style and beautiful decoration. However, there is a finger-wide gap in the bathroom glass door, and bath water will flow out, which is quite inconvenient. 3) The bottled water is Evian in glass bottles. After drinking it, you can only fill it with plastic bottles (understandable) 4) My room did not provide a hair dryer. I called the front desk to ask for one and had to wait for 40 minutes. The first time I came, I was only given water but not a hair dryer. I gave a $5 tip and got it quickly (this can also be done in the United States). understand)"

"Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars."

"The hotel is very private. Because I gave a little tip, I was directly upgraded to the largest room type. It is really big. It usually costs more than 2,000 US dollars a night. The view is also amazing."

"Hotel No. 1 should be a new five-star hotel that has been emerging in recent years? The hotel is inspired by the original ecological design. The decoration of the lobby and rooms uses a lot of logs, which is very interesting. The location is very good. The hotel is on a hillside. The hotel's large terrace overlooks the entire city. The evening in LA is very beautiful. Only when I stayed here did I realize that West Hollywood is a boy town. The rainbow flags flying everywhere are also very interesting. Hahaha. Delicious food nearby. It’s a lot of fun and delicious food, and it’s not like there are so many homeless people in the city. I stayed there for five days and overall I felt very comfortable~ Oh yes, the breakfast in the hotel is very good. I tried almost every main dish on the menu. There are no thunderstorms, and the juice is also great. The hotel uses seasonal fruits from California. You must try it when you come to stay. I can't say enough about the coffee and tea, they're not tasty... There are also other flaws: for example, the cleaning staff didn't check the refrigerator, and there were unfinished drinks left by the previous guest in the refrigerator... The hotel is very new, but it's under maintenance Not so good. There were already large stains on the carpet... There was a waiter at the front desk who had a very bad attitude... There was also a collective strike by LA hotel employees, so the service was somewhat behind."

"A very satisfying stay. The hotel is located in a quiet residential area in Pasadena, very close to the Huntington Library. The entire hotel is great in every way except that it is a little old. The front desk staff is also very enthusiastic. If you come to LA without considering the distance, it is highly recommended"

"It gives you all the good memories and feelings of LA in one hotel. I really liked the delicate and luxurious service that handled it quickly but quietly."

"Overall a satisfactory experience of a 5 star hotel. Breakfast is good but could add more variety food. But not happy about the high parking fees and amenity fees which is kind of way to add additional charges to the room rate."